Rushmore Loan Management Services LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Rushmore Loan Management Services LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Georgia

I am in a chapter - Bankruptcy and am working with a HUD approved Housing Counseling Office Named - - - - Who was given approval from my attorney to help me get a modification. The paperwork was faxes on - -, 2016. My counselor has been Calling two to Three days a week for the last 2 weeks and they Keep telling her that a fax was received but it is not loaded yet. My mortgage company is Rushmore Loan Management. I think they are trying not to help me. I know that it does n't take that long to upload paperwork into a system. Please help me!

Rushmore Loan Management Services LLC customer in Georgia
Feb 24, 2016

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

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