Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

Since several month ago Rushmore Loan Management Services ( RLMS ), Collection department, is sending me monthly letters, dated the - day of the month, saying that I did not pay my monthly payment. Accord the NOTE I have until the day - of each month to do my monthly payment, and they also put at the monthly billing statement of -, - ( attached copy ) that I did not pay them and I did it. I always send my payment the - day of each month, so they receive the payment in 3-5 days. This is happening since they cut the Monthly billing Statement on the day - of each month, and it showed as I did not pay them, and I did it, so my monthly billing statements should show the payment I done : my concern is that if the payment is not reflected in the Statement, means they can put me in foreclosure eventually. I really did not wish to be in that position since is very stressful, and I did not like it because I am paying them every month according with the NOTE.


the loan ; for me is a treat to lose my home after several decades of paying it. They also mentioned al the addendum that I have 2 years to refinance my home, and that if I do " probably '' they will eliminate the $73000.00. I visited several companies in the refinance marketing, and after they review the documents done for RLMS and they told me that they can not refinance my loan, and that the only one who can do it is RLMS. I sent a letter to them asking for the refinance process.RLMS received $25000.00 in - and then $ - -, from Keep Your Home CA with the porpoise of maintain the families in their home, and stabilizing the house market, means the government did it their part and effort, I am paying them every month, so I am expecting them doing their part also : refinance the loan and eliminate the $73.00, - described at the Loan Modification agreement paragraph -, page - and paragraph - page -, page - Balloon Addendum ( attached ).