Review and analysis of over 848 Non-Federal Student Loan complaints against Sallie Mae
Sallie Mae consumers have reported over 848 official complaints related to Non-federal student loan. Out of the 848 consumer complaints against Sallie Mae, 12% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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Sallie Mae Student loan getting a loan can't qualify for a loan March 10, 2017 - Today, I applied as a co-signer for my daughters Sallie Mae Student Loan. I am - and there fore my source of income comes from -. The application was denied based on fraud. They made false claims against me in regards to my credit worthiness. I was also told by a supervisor that they do not base approval on the fico score. I was told credit scores have nothing to do with their decision making. But, in the denial they told me my credit score is adverse. I am accused of having delinquent accounts. And I am also told too few accounts get paid as agreed. These are lies. I feel like they just... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan February 24, 2017 - I have been harassed by Sallie Mae with unstopping phone calls and they have gone so far as contacting people outside of my immediate family.... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled February 15, 2017 - Sallie Mae did not send my - statement. They sent a letter stating that i paid $3900.00 and $11000.00 in eligible interest but the letter was to my co-signer and it says that the borrower has to obtain a copy of the - but I the borrower was not able to log in to the website to print it because i am no longer a customer and she stated that i did not pay any interest off and that the loan was simply paid off.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments February 12, 2017 - I received my - degree -/-/2016. I am employed as of -/-/2016 I am so willing to pay back my private sallie Mae loan monthly via direct deposit but the term of the loan is unbearable to my income ; it is for 8 years at about $1000.00 per month. ; my total annual salary is $40000.00 sallie Mae will not extend my loan nor help me. I am a single - year old female who will turn - -/-/- and I need to pay rent, pay medical, car insurance as well as dental insurance plus gas for my car and utilities. Please tell sallie Mae to lower my monthly payment and extend my loan Thank u... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled January 26, 2017 - I enrolled in student loan thru sallie mae in -/-/2014 When my loan came due it was very difficult to understand how to enroll in my repayments options ( income driven vs normal ) as well as enrolling the proper account to use in the repayment.... |
Sallie Mae Student loan dealing with my lender or servicer don't agree with fees charged January 24, 2017 - Sallie Mae made my pay for forbearance up to 12 months for the life of the loan for up 3 months at a time because I could n't afford to pay my loan. Got from article against Navient law suit. In other cases, borrowers who would have qualified for lower-income-based payments under federal law were instead steered to something called " forbearance, '' which allowed them to skip some payments but saw their interest mount up, unnecessarily increasing the total they supposedly owed.The CFPB claims - may have collected - in interest it should n't have from putting people into forbearance, of... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 24, 2017 - I recently saw that the federal government has filed a lawsuit against Sallie Mae and was directed to file a complaint against them on this site. I have had nothing but issues with Sallie Mae since I applied for a loan prior to starting college in -. I believe that they had me borrow more money than I ever needed to from the start and since I graduated in - I have struggled tremendously with repaying them. I have had issues finding a job in any field despite having a - and my payments to them are making it nearly impossible to repay them. I contacted their customer service this past s... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - Got a full time job in - -. Graduated in - -. Suddenly in - -, my payments increased from about $200.00 a month to over $700.00. Tried to apply for a different repayment plan so that I can afford to live, but they told me I ca n't since my dad is a cosigner ( who definitely will not be making payments for me ). Operator then misled me into a Forbearance agreement so I could get a reprieve for - payment. Also said I ca n't try and remove my dad as a cosigner so I can get a new repayment plan. When checking online, is shows me that I ca n't remove a cosigner if I 've bee... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - My payments are $510.00 a month and I have called several times to ask for lower payments or for them to work with me in anyway. They told me point blank, they do n't care about customer service, they would rather I take my loan elsewhere and they lose out on money than to help me with making my payments. I had no idea that when my loan went into repayment that I had been locked into a monthly payment of $500.00 to pay it off in 120 months. They did not explain that to me until after the fact when my monthly payment increased and when I called to ask they said that 's what you signed up fo... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - I graduated from college in 2015 and I took out private loans through Sallie Mae throughout my four years. I was - and my parents cosigned with me. I have been paying more loans for a little over a year now. In that time I have paid over $6500.00 just in interest rates. I am currently paying $670.00 a month just for my private loans this does not include my federal loan of $180.00 per month. I have called multiple times to Sallie Mae to refinance or consolidate or receive income based payments. I was told we do not offer any of those things. I have also have tried to refinance through... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 23, 2017 - The company where I currently have my private student loan through will not give me any options to lower my monthly payment, that I have repeatedly told them I can not afford. The only option they would give me was to put the loan in forbearance. Even though I have told them I can pay something just not the total amount of the loan due to being a single mother of - children. I have had to put the loan in forbearance 2 times for 3 months each. While the loan is in forbearance it is still accruing interest which will increase the monthly payment even more. When I asked the employee about this... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 21, 2017 - When I first began repaying my student loan the payment was -/month at the time I was working part-time with the anticipation of being made full-time, but that had not occurred yet. I called my loan provider immediately and told them ( Sallie Mae ) my situation and I asked them if I could lower my payment for a period of 3-4 months until my pay increased. They told me no. My options were forbearance or pay the amount. So, not wanting to affect my credit or increase the amount of interest on my already steep loans - I paid the full amount even though it was a struggle. They were rude, no... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan January 20, 2017 - Struggling to pay loans due to current income when I got behind I received numerous letters from Sallie Mae stating to call to find out repayment options. Well, when I called I got very rude answers and was told there were no options for me besides to pay my loan. When I mentioned, I was told there were other options they refused. Consignor even called and was given same cold shoulder.... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 20, 2017 - I took out private loans through sallie for my - degree. Upon graduating, I was told my monthly loan payment would be over $1100.00 & that there was no other option for me to repay unless I went by their repayment plan. That amount is not even a logical amount. The only other option they gave me was to go back to school & defer my loans, allowing them to collect even more astronomical interest. This lead me to have to consolidate my loans through another company just to get a lower payment because there 's no way I could afford to pay them over $1100.00 a month with interest rates about... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 20, 2017 - Since my repayment period has began -/-/2015, Sallie Mae has been uncooperative after multiple attempts to negotiate repayment amounts. I have explained on multiple occasions the difficulties I have been having, such as my father 's passing, followed by - with no health insurance. They refused to acknowledge my financial hardship and did not reach out to me until after my credit score dropped tremendously ( over - points ) as well as my cosigners ' scores. I had proof of both my father 's passing and my ectopic and was willing to submit it for them to work with me. Still they said the ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 20, 2017 - I have made every single payment on time. I have tried to get them to lower the interest rate ( it 's at 9.75 % ),. The last time I called them, they said there was nothing they could do, they could not refinance my loan, even though I 've paid every singe payment on time for the last 4 years. The gentleman I spoke to said the only way I could get the nterest rate lowered was to " be late on a payment, and then COLLECTIONS will call you, then you can negotiate with them about refinancing ''. Why do I have to go to collections before I can be considered for refinancing? I have a - credit sco... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled January 19, 2017 - I am a cosigner on - Sallie Mae/- loans and have been in dispute with them for about 2 years. I will be brief. Payments were made during the student 's college years equal to or greater than the amount of the monthly interest so that principal would remain at v\borrowed amount. After -, wehn the repayment period began monthly invoices began to come stating " Amount Due '' and whatever the figure was - and " Minimum Due '' as -. I called literally dozens of times asking how minimum due could be - and never got a consistent answer. Scripted call center workers could not answer e... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 19, 2017 - I graduated a from 2 year college ( at the time ) with over $70000.00 in debt with Sallie Mae. Thankfully, I had the 6 month grace period to find work until I had to start repaying back my loans. After the 6 months, I had started a minimum wage internship with a company that related to my field. During the internship, I quickly realized I had not been fully prepared by the school and there was a lot I had to learn. During my second year, I had started to feel cheated by the school. I was one of the few who had joined a new program - which turned out to be mostly lectures and loading and un... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 19, 2017 - Was in year 3 of my - degree in - -. I pulled out loans each year with Sallie Mae. Could not afford to pay for University out of pocket. I applied for year - loans and was denied due to a " high loan balance ''. Now they want $910.00 a month in repayment. Without a degree I am unable to find work paying high enough to afford $910.00 a month and any attempt in having the loans put on income based repayment have been met with " we do not offer income based repayment on private student loans ).... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 19, 2017 - I keep getting harassing phone calls regarding payments. I have tried to talk with - ( Sallie Mae ) about a lower re-payment option, such as any income based rates, and have been told no that I need to pay my monthly amount or I will default. My interest rate keeps increasing and my amount owed has never gone down in the 3 years I have paid. I work full time at a decent paying job and most of my paycheck monthly is paid to these loans. I have never missed a payment, but I have used all of the allotted time ( 12 months in total ) to put payments on hold due to family and medical emergencies.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - Just a few months after graduating from my - program, I started to receive letters in the mail regarding repayment for my student loan. My student loans comprise of both federal and private loans. On several occasions do I recall numerous attempts to reach out to my lending companies ( Salliemae/-/- ) to see if their were options regarding lower monthly payments for my student loans, and on several occasions do I recall the representative expressing the inability to do so without any real explanation. Luckily, I was able to have my initial monthly payments through ( - ) of approxim... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - My loan repayment is extremely high with high interest rates. Repaying the loan is difficult with my salary I am currently collecting. Trying to talk to them to lower my monthly payments is a struggle, and forbearance actually hurt me when I tried it once. They still charged me after I fell behind on my loans and needed assistance by placing me in a forbearance for - months, where I still paid close to $500.00 per month.... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 19, 2017 - My husband and I took out a student loan with Sallie Mae at a 9.2 % interest rate for the maximum amount of years 10. We are supposed to pay them $570.00 a month. We are in forbearance right now because we just ca n't afford the payments at the month and there is no other way to defer the payments. We are charged $50.00 for a " forbearance fee ''. Each month we are charged $370.00 just in interest while this account is in forbearance. This ca n't be right.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - I ca n't find a job in my field of study and I 'm having a very difficult time trying to pay it back working part time jobs.... |
Sallie Mae Student loan dealing with my lender or servicer having problems with customer service January 11, 2017 - Sallie Mae is a terrible lender. Average wait time on phone calls are -45 minutes, once the call is answered, you are continuously placed on hold. I needed a simple payoff letter on - loans and it took me 7 days for them to only get the -, then it took - additional phone calls to get the other - completed. I spoke with about - different departments (? ) the expediting dept. said it would take -72 hours to produce ( SOME E-PEDITING!! ), As I write this, I have been on hold for 35 minutes. Too many departments, too many workers and too much ineptness. I am glad I am paying t... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled January 5, 2017 - I have had - private student loans with Sallie Mae since -. These loans were reportedly, by Sallie Mae, paid on time, until late -. Payments of $50.00 a week were sent, which more than covered the agreed amount due each month. For 6 years, Sallie Mae only applied the exact amount due each month to the loans, and placed the residual funds in some sort of overpayment account. The loans, for some reason, started to turn up past due, and I discovered that more than five thousand dollars were sitting with their company and not applied to my loans. I was charged interest on a higher pri... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 4, 2017 - I applied for student loan forgiveness on the form sent to me for such purpose by Sallie Mae. I sent the completed application to the proper address per the instructions given by Sallie Mae for - unemployable veterans because of a - service connected -. Sallie Mae 's instructions for - veterans that came with the form state that no physician 's statement is necessary to be completed in the case of service connected - veterans. However, the only part of the application that I did not send to Sallie Mae via certified mail was a physician 's statement. I completed every line of th... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 1, 2017 - I applied for a student loan deferment on - -, - they took my payment on the - of - from my - bank account. They lazy agent said they were gong to put through a deferment. I am still getting phone calls and the deferment has not gone through.. I am not able to get a job due to my health problems. I can not get a appointment till - of -.... |
Sallie Mae Student loan getting a loan can't qualify for a loan December 28, 2016 - Applied as a co-signer for my son and the application was stilled denied. I am - and retired, but carry an impeccable credit score / FICO ( -, -, - ). Plain and simple - age discrimination and work ( retired ) discrimination, against SallieMae.... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan December 27, 2016 - When I made large, principle only payments on the loan prior to payments becoming due, they did not allocate the amount to the principle. Rather, they apportioned the amounts out as payments for when the loans became due after I graduated. Additionally, they send excessive mail and make too many phone calls. For instance, they called my mother, who is also my cosigner, three times within an hour this morning ( -/-/16 ) alone. They also send both of us communication via phone and email in excess. They threatened my mothers credit, and were rude to her when they called. I have told them th... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 22, 2016 - I recently graduated from - University with a degree in -. I recieved information from Sallie Mae not long after informing me of my loan payment requirements, which I quickly realized I can not afford. I immediately called Sallie Mae to discuss my hardship in hopes for a solutions due to my promptness in attempting to sort out the issue before I end up in financial trouble. In the first phone call Sallie Mae simply informed me that they have no options for me at this time and my only option is to default on my loans and that at that time collections may have more options for me. Un... |
Sallie Mae Student loan getting a loan can't qualify for a loan December 22, 2016 - Granted, my credit profile may not have been eligible to carry my Sallie Mae loan independently, however, my co-signer has an impeccable credit rating and I was turned down. This needs to be investigated.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 13, 2016 - I am having trouble making student loans payments, due to the high cost. I have tried to call to lower the payments but have been required to have my co-signers call in to submit a financial statement before this would be possible. I have - co-signers on my loans, - is my mother - is my brother. My brother has been out of the country and was unable to make a call for the finanical statement, however my mother did call in to give hers in -/-/-. Upon my brother returning to country in -/-/- he called to give his statement, I was then told that my mother had to redo her stateme... |
Sallie Mae Student loan dealing with my lender or servicer having problems with customer service December 6, 2016 - I have want to remove a co-signer from a private loan that I got through Sallie Mae to go to school and they have refused to do so. I followed THEIR guidelines for doing so by obtaining my degree and sending them a transcript, showing that I am financially able to pay the loan, and made - non - late payments as they requested after my disenrollment. I am not sure what else I am to do if they do not follow their own guidelines. I believe that they, Sallie Mae, for whatever reason are not following their own guidelines in reference to my account. I have no issue with continuing my agreemen... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled December 6, 2016 - For the second consecutive month, Sallie Mae has incorrectly and falsely reported my payment status to the credit bureaus that they report to.... |
Sallie Mae Student loan dealing with my lender or servicer need information about my balance/terms November 21, 2016 - I took out a loan for US $13000.00 from Sallie Mae to pay for my first year of - tuition at - and, after the semester started, requested a refund of the small cash difference. After much argument and delay, - 's sent me a refund. However, there is still roughly US $340.00 missing and unaccounted for, despite my formal -/-/2016 complaint [ attached to this CFPB complaint ] to - ( who had no response ), the Department of Education ( who had no response ), and Sallie Mae ( who claimed it 's not their problem ). At this point, I consider the money missing/stolen, yet I am still... |
Sallie Mae Student loan dealing with my lender or servicer having problems with customer service November 18, 2016 - I have private loans with Sallie Mae that my sister was nice enough to co-sign for so I could go back to school. After graduation I contacted them about removing my sister as my co-signer. I was n't aware that they had certain criteria that needed to be met before doing this. I went through the motions and made sure everything they required I had completed. I applied for the co-signer release in - -. They denied the release stating that I did n't make the - consecutive monthly payments. After researching my statements I saw that in - - I made the payment on the due date, but sin... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled November 16, 2016 - My payment was applied incorrectly. I applied $1300.00 to # - and $400.00 to # -. I then received confirmation emails supporting this. Somehow, the entire $1700.00 was applied to # -.... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options November 16, 2016 - I graduated a little over 2 years ago and my experience with Sallie Mae has been abysmal to say the least. There has been a lack of continuity from customer service, I have been yelled at by managers, and no one ever seems to know what is going on with my account. I was enrolled in their term-rate modification program and made my 3 qualifying payments on time. I specifically asked to have auto-drafts on the - of each month. I initially ran into problems when my account manager accidentally enrolled me in the program with the wrong date. Subsequently, my account was charged for the amount an... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments November 14, 2016 - I am involved in a court case involving child custody, and based upon the court hearing, there is some indication that Sallie Mae may have released my confidential loan information to parties that are not listed on the loan. I have read their confidentiality policy, and what information they release and which parties they are authorized to release it to and I know for a fact that I did not authorize a release of the information to any of the parties that were in the hearing and I know that none of them are the listed parties that Sallie Mae can release my loan information to. Additionally, t... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan November 7, 2016 - Sallie Mae, now -, has irreparably damaged my credit and finances. After graduating from college and not being able to find a job for close to a year, they refused to work with me to refinance my loans, despite my various attempts to work out a payment plan with them. Once employed, I resumed my payments, but they were too high as I am only - and an entry level employee. Again I contacted them only to be given the runaround, and when I finally spoke to someone of stature, they told me that the only way to refinance my loans was to default on them, which I did. Once I defaulted, I made an... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan November 6, 2016 - I had to co-sign for my son 's Sallie Mae loan for his senior year of college. According to my MSA, ( Marital settlement agreement ), my ex husband is responsible for - of ALL college expenses, and student loans were NOT to be in the children 's names. I also have a court order ( - -, 2016 ) in which orders the loans to be transferred into HIS name. I have spoken to Sallie Mae, and they refuse to transfer ownership of the loan. Please advise how to proceed... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments November 4, 2016 - I graduated in - of 2016. I earn $ - full time. I have government loans as well as $85000.00 in Sallie mae private loans. There are - loans total with separate payments. The total of the - loans is roughly - month payment with interest rates as high as 10.5 %. I can not possibly make this payment. My cosigner is my mother and she can not assume this payment because she is taking care of my step father who has - and they have medial bills. Sallie Mae 's only offer is forbearance or interest only which forbearing my loan would not help since my income is what it is right now.... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan November 3, 2016 - I am late on paying on a $25.00 payment to sallie mae. They call 8 times a day i asked them to stop calling an to send a paper statement. I have told them that i feel the calling 8 time a day is harassment, the say " the law lets us call that many times ''. I have stated that FTC Public Law 111-203, title -, 124 Stat. 2092 ( 2010 ) sub section 806, ( 5 ) " Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. '' They refused to fallow the law in regard to collations of a ... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options November 2, 2016 - I called Sallie Mae to find out more information regarding their Rate Reduction Plan. The representative advised that Sallie Mae will only discuss the rate reduction with borrowers who are delinquent on the account. I do n't understand how borrows who are delinquent get rewarded with lower interest rates, and borrowers who are struggling, but still make payments on time are punished by not having access to a program created to help borrows repay their student loans.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments October 26, 2016 - On -/-/2016, - # - from Sallie Mae assisted me with applying for a lower monthly payment of -, which would be automatically deducted from my account every - of each month for the duration of 24 months. On -/-/2016, - who is the account manager assigned to me had informed me that in order to avoid getting a negative report in my credit, I should apply for a forbearance. Evidently not having enough knowledge with student loans, I agreed to apply for the forbearance. Per -, with a one-time payment of -, my loans will be in current status instead of past due. I rec... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled October 26, 2016 - I have - loans with SallieMae. Each are enrolled in auto-debit and have been for more than a year. This is confirmed in my account information available online and has been verified during a multiple calls with their customer support. Despite being enrolled in auto-debt, the accounts do not auto-debit and I receive a call from SallieMae that I am delinquent on my account every month. I believe this practice is intentional in an effort gain more interest on my accounts.... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options October 4, 2016 - I have asked numerous times for help from Sallie Mae and continuously they have done nothing but offer forbearance I finally caught back up and again ended up falling behind. Today I received a call from their corprate bank asking to help resolve the issue. After several times of being cut off from speak the lady only repeated that they have given me the loan and now I need to pay them back. When I ask for options and help she instead of offering help from the company told me to ask my friends and family for money and told me to try filing for wellfare and food stamps. They refuse to offer me ... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options October 3, 2016 - As excited as we were when our son just graduated college -/-/-, we knew it would be just around the corner before the heavy burden of student loans approached. While he did find a job in his field in Tennessee, his salary is quite low and is enough to rent a decent apartment and take care of his day to day expenses. His loans will come to fruition -/-/- but the correspondence has started coming in. He owes $35000.00 to - on subsidized and unsubsidized loans which he hopes to get assistance with based on his salary. We as parents owe an exorbitant amount in Parent Plus loans whi... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments September 19, 2016 - I am behind on my private student loans from Sallie Mae, and I believe they are not working in good faith with me to ensure I can pay back the loans. In order to obtain forbearance, I must have my cosigner report every single asset to them, with the possibility that this will actually increase the monthly payments that I already can not afford. Secondly, if I am approved for forbearance, I must pay a $50.00 fee per loan per month of forbearance that is not in any way applied to my loans or interest accumulated during that forbearance. This is not only unfair and counter-intuitive to the proc... |
Sallie Mae Student loan getting a loan can't qualify for a loan September 12, 2016 - I applied for a private student loan through Sallie Mae. I checked out my credit score prior and I am even working with - to make sure my credit is up to date and good. My credit score is good which is -. They did not approve me for a private loan for my - which would mean that I would eventually be making - starting out after getting my degree. I am now making roughly -. I think they discriminated against me because I am a single parent, minority and my age which is -.... |
Sallie Mae Student loan getting a loan qualify for a better loan than offered September 9, 2016 - After many calls and letters I still am yet to find out the variables used in determining the interest rate Sallie Mae offered. Under truth in lending, there must be some obligation, after receiving all my personal information and processing a loan request, that they provide me with the details as to how the interest rate offered was determined. With a cosigner - score of -Sallie Mae offered - a loan at anywhere from 8.37 % to 10.875 %!! There is nobody at Sallie Mae who can explain how this interest rate that was offered is calculated, just that it 's non negotioable. Then they are... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments September 7, 2016 - I called multiple times to have a graduated repayment plan started. I thought that it had been started when I received a statement the next month for the full amount. I called again a few weeks ago and was told that everything was all set in the system again and I was put on the graduated repayment plan. No such luck. I just received the latest monthly statement with the full amount due.... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled September 3, 2016 - I obtained several loans through Sallie Mae to help pay for school, - to be exact. The time is coming for repayment, I received a statement of what I would have to pay ( it was an outrageous amount ), so my grandmother kindly helped me and paid for two months, around $660.00 total. It turns out that Sallie Mae did not apply that amount evenly to all the loans and - of them became outstanding. I have called several times to have this issue fixed and it is STILL outstanding. Now they are lowering my credit score due to this issue that is completely THEIR fault. Additionally, they are als... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan September 2, 2016 - I was five days late on making a $55.00 payment to Sallie Mae and they began to harass my husband at work, calling - to six times a day and telling him he needed to make payment immediately. They have NEVER contacted me and I am the loan-holder. Additionally, I made payment seven days ago using online bill pay, which generally takes one day to go through as it is merely a matter of transferring funds from - back to another. On the most recent call, I was with my husband when he answered the phone ; I got on the line and explained to the customer service agent that no one has ever calle... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan August 31, 2016 - Sallie Mae has been harassing me since the day my grace period on my loans ended. I have received calls as many as five to ten times a day, and I have discussed how I am unable to make payments due to financial hardships and lack of help from my parents. They refused to work with me, so I stopped answering their calls and changed my number. Eventually, friends and family members expressed their concerns over my loans and told me Sallie Mae kept contacting them about me. Sallie Mae now calls my work, and when my coworkers hang up on them they call back in a rude tone, demanding to talk to me. T... |
Sallie Mae Debt collection communication tactics frequent or repeated calls August 30, 2016 - Sallie Mae continues to call me every hour on the hour for an account 30 days past due.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments August 29, 2016 - At Sallie Mae, they offer 3 month forbearance periods for struggling loan receivers that ca n't afford to pay back the debt. On - -, I called Sallie Mae to ask for a forbearance because i couldnt make the payments. My account was up to date, no past due payments. My payments are due on the - of each month. So through out - im still being harassed by sallie mae every day, waiting for the forbearance to be processed. This is a normal occurrence by the way, at least 8-10 calls a day. Its harassment and it should be illegal to bother my family and I so much. So after a few phone calls,... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled August 23, 2016 - I was speaking with Sallie Mae on repayment options, as I was unemployed following graduation. I was unable to meet the $ -+/month payment and was asking what my other options were. I was specifically advised to let my account run over, as in not meet the payments, because Sallie Mae would not work with me on changing payment options until I was overdue. After two months I tried to reach customer service once again and was directed to Collections, who informed me that I had to make my loans current before I could begin any sort of payment change option. After explaining the advice I was pre... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments August 20, 2016 - When I was - I was pressured by my parents to find a college and attend it. I found a college and we took out a student loan, the whole year cost me about $20000.00 of private loans and $9000.00 of federal loans. I did not go back my second year because my dad ( my consigner ) would not sign for another loan ... .so now can I not only attend college because I have no money, but now I have to pay back $29000.00 of loans at only - years old. I am now married and have - kid and I am working part time making only $.00 over minimum wage because I do n't have a degree to get a bette... |