Sallie Mae Student Loan Complaint

Sallie Mae Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Pennsylvania

I applied for a student loan deferment on - -, - they took my payment on the - of - from my - bank account. They lazy agent said they were gong to put through a deferment. I am still getting phone calls and the deferment has not gone through.. I am not able to get a job due to my health problems. I can not get a appointment till - of -.