Review and analysis of over 4,023 complaints against Citibank
Citibank consumers have reported over 4,023 official complaints related to Loan modification,collection,foreclosure. Out of the 4,023 consumer complaints against Citibank, 19% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 97% were processed in a timely manner. 2% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Citibank Mortgage loan modification,collection,foreclosure March 28, 2017 - I have been trying to sell my home on a short sale for 2 years.. I have had so many home specialists I cant count them. I have had 3 very good contracts on my home and Citi stalled so much all the buyers left.. I now have another contract on my home and Citi is requesting all kinds of information they already have.... |
Citibank Mortgage loan modification,collection,foreclosure March 27, 2017 - Citibank is reporting a negative foreclosure and balance every single month. This is erroneous and they are affecting my credit & financing.... |
Citibank Mortgage loan modification,collection,foreclosure March 27, 2017 - I spoke with a representative @ CitiMortgage on -/-/- who advised no additional documentation was being requested. I spoke with another rep today who stated a letter requesting additional documentation was sent out on -/-/-. The rep from -/-/- provided inaccurate information. On -/-/- we were over 7 business days from the -/-/- scheduled foreclosure and could have provided the required docs. Now we are under 7 business days from the foreclosure due to the rep providing inaccurate information.... |
Citibank Mortgage loan modification,collection,foreclosure March 26, 2017 - Citimortgage has consistently for more than 3 years lost documents, required innecessary documents ( birth certificates ), ran credit checks during modification processes. They have refused modification due to " irreconcilable differences '' and refused to give an exact reason for modification refusal. Did however state that it has nothing to do with my ability to pay my mortgage. In -/-/- we were transferred over to - different " mortgage specialists '', and in -/-/- we were transferred over to - different " mortgage specialists ''. Each time it was requested that we submit pa... |
Citibank Mortgage loan modification,collection,foreclosure March 9, 2017 - My loan originated in -, as a interest only loan. In -, I applied for a Home Affordable Modification Program to run from -/-/- to -/-/- but was breached by -/-/-. In -/-/- the interest only term ended resulting in the monthly premium increasing by $800.00. I received 2 Citimortgage letters ( see attached ) from CitiMortagage dated -/-/- and -/-/- regarding the payments changing. As of -/-/-, the payment was $860.00 by -/-/- the payment was $1000.00 and by -/-/-, $1600.00. In -/-/-, I applied for another HAMP modification and subm... |
Citibank Mortgage loan modification,collection,foreclosure March 8, 2017 - We received the attached letter from Citibank regarding their mortgage refund program related to our mortgage we had with them in 2006. They are now giving us the paperwork run-around while trying to claim our refund. When I called the number listed in the letter about questions regarding the documentation and process requirements, the ( 3 ) people who answered my call had no idea what I was talking about. Citibank was ordered to refund cash strapped homeowners when the housing bubble burst and now they are making it next to impossible to get our refund! I 've attached the letter in question f... |
Citibank Mortgage loan modification,collection,foreclosure March 7, 2017 - My previous mortgage company CitiMortgage sent me a - from my foreclosure in - four years after the fact in -, requiring me to re-file my income taxes. In the letter from CitiMortgage it stated if I had to re-file my taxes they would reimburse the filing fees, which they have still not done to date! I had mailed them the documents which they claimed they did n't receive then I faxed them and they received them but after numerous calls to customer support, they continue to forward my claim to other individuals or departments with still no explanation or reimbursement for their mistake.... |
Citibank Mortgage loan modification,collection,foreclosure March 2, 2017 - I have a home in California. It is a VA loan through Citimortgage. I feel like I have been given mis-information on several occassions. My home is now in jeopardy of foreclosure. I have asked for assistance in getting my loan modified. I realize there was recently a lawsuit involving Citimortgage, and I want to know if I will be included in the class action. " Citi 's subsidiaries gave the runaround to borrowers who were already struggling with their mortgage payments and trying to save their homes. '' I was sent information to complete in order to modify my home ... each time a modification w... |
Citibank Mortgage loan modification,collection,foreclosure March 1, 2017 - My wife and I, have a - credit line with Citi-Bank, secured against our home that we took 10 years ago. As part of the government loan modification program, we applied to the bank, three different times, to help us to modify our loan, so as that our " under-water '' home payments get reduced, stretched or otherwise modified so as to help us to pay them - going forward. The Bank took between - months each time, switching us in between a dozen persons, duplicating their questions, repeating time and again - same information, while waiting weeks in between each time. THeir handling was s... |
Citibank Mortgage loan modification,collection,foreclosure February 28, 2017 - It all started when CitiMortgage bought our loan from -. I made my normal payment to my mortgage company ( - ) and another mortgage company ( CitiMortgage ) called to tell me that I was late with my payment. When I informed them that I had already mailed my payment I was told that CitiMortgage bought my mortgage and I was to pay them. We were making our payments and such and got a letter saying that CitiMortgage was charging us for homeowners insurance that we already had and was sending in the certificates for every year. We later found out that we were being charged for insurance for 7... |
Citibank Mortgage loan modification,collection,foreclosure February 14, 2017 - In - our mortgage became late now - and - different agencies later I 'm still making the same mortgage payment and the company I make it to is not listed on my credit report but the original company is but it shows the account as a charge off. I need help.... |
Citibank Mortgage loan modification,collection,foreclosure February 13, 2017 - I recently contacted you regarding my mortgage company CITIMORTGAGE who foreclosed on my property and took over the title indicating I was behind and made no attempt for resolution. In -/-/- ; I lost my job, Cit Mortgage was contacted and I was told to send a Hardship letter after which they would send me a package to apply for a modification. Once I received the paperwork which included a work solution form showing all my debts and responsibilities, as well as income, employment etc. On -/-/-, I received a response back from the CFPB giving me CitiMortgage feedback indicating that I... |
Citibank Mortgage loan modification,collection,foreclosure February 11, 2017 - After reading the latest actions, dated - - -, that " CFPB has taken against CitiMortgage in regards to giving the runaround to borrowers trying to save their homes mortgage services kept borrowers in the dark about options, demanded excessive paperwork '', which is stated that took place in -. The article also states that CitiMortgage must pay - to wronged customers : CitiMortgage must pay - to approximately 41,000 consumers who received improper letters from CitiMortgage. CitiMortgage must identify affected consumers and mail each a bank check of the amount owed, along with... |
Citibank Mortgage loan modification,collection,foreclosure February 6, 2017 - An application for the - was submitted before the deadline before - -, 2016. Never received a response. Called them today spoke with - and was told documents were missing although does not know what they are.... |
Citibank Mortgage loan modification,collection,foreclosure February 3, 2017 - We became clients of Citi Mortgage , Inc . in - when we refinanced our home at - - - - -, GA -. At that time we had stable, full-time jobs and good health. My husband retired in -, I became medically unable to maintain my job and became -. In -, I no longer had a job, at this point we were living on a fixed income. Faced with financial difficulties we had to try to readjust our budget. Within the last -3 years we have been asking Citi Mortgage , Inc . to modify the rate on property we were living in. ( the rate for this loan is 8.14320 % ), automatic bank draft... |
Citibank Mortgage loan modification,collection,foreclosure February 2, 2017 - I began a loan modification with Citi Mortgage -/-/-. I was assigned a " personal point of contact '', - -. He initially informed me that he would be my sole point of contact and would be touching base with me to update the process every week. This did not happen. On multiple occasions I was asked to send documents that I had previously sent. After complying with 2nd and 3rd requests, my loan fell out of underwriting and went on to - ( the attorney office handling foreclosures for Citi ). After multiple attempts to question the status of my loan, I continued to receive emails req... |
Citibank Mortgage loan modification,collection,foreclosure February 2, 2017 - I have been - for over two years during this time I requested a modification 't with Citi Mortgage got the modification approved which increased my payments but that is another story. Every since then which was 2014 I have been having small issues with them getting letters stating my modification was denied I owe back escrow things like this that I was able to resolve until now. They are saying they are foreclosing on my home because I have n't made a payment since - which is completely false and everytime I called and spoke to someone they said they were looking into it and when I got a... |
Citibank Mortgage loan modification,collection,foreclosure January 31, 2017 - IN 2014 CITIMORTGAGE FORCLOSED OUR HOME AFTER 24 YEARS AND LESS THAN 7 YEARS FROM OWNERSHIP. WE E-PERIENCED UNEMPLOYMENT HARDSHIP AND MISSED PAYMENTS. PLEASE REVIEW THIS COMPLAINT AND HELP US FROM BEING HOMELESS FOR THE PAST 3 YEARS, LIVING FROM RENTAL TO RENTAL.... |
Citibank Mortgage loan modification,collection,foreclosure January 31, 2017 - I have been trying to modify my loan with Citimortgage for over 5 years. I have spent over $35000.00 with attorneys and consultants. I have spent thousands of my own hours as well trying to work through their system. I have been lied to, I have had paperwork lost, I have had to cancel business trips in order to file court docs and most importantly, I 've had to explain to my kids how we could be forced to leave our home at any given moment. I have copied - -, the CEO of Citimortgage, on dozens of documents over the past year pleading for fair and reasonable treatment. She has provided ... |
Citibank Mortgage loan modification,collection,foreclosure January 24, 2017 - In - of 2012 I lost a good paying job. One that allowed me to afford a mortgage of almost $1300.00 per. That same month I contacted CitiMortgage to make them aware of the situation ; however the first thing that said that they could not help me until I was at 90 behinds however at that point they will not take payments neither will they take patial payments. Currently they have taken over my title which I was not aware of until someone broke into my home and left a letter on my stove ; indicating they thought the property was vacant but in the meantime ; I was working with the bank month ... |
Citibank Mortgage loan modification,collection,foreclosure January 19, 2017 - We feel like we are getting the run around from CitiMortgage like we have in the past with respect to our application for assistance/loan modification. They did n't review or underwrite our application for assistance, they are making numerous collection calls to me at work ( in violation of the bankruptcy discharge - I am currently working with an attorney to see what our rights are as to these violations ), send letters that contradict previous letters adding to our confusion ( we were declined for a short sale that we did not request or apply for and then notified the following day that we w... |
Citibank Mortgage loan modification,collection,foreclosure January 13, 2017 - I am a - - - veteran who is facing foreclosure on my home that is secured with a VA loan. The servicer of this loan is Citi Mortgage, they have dragged out the process and failed to review my financial information in a timely manner once I engaged with them to attempt to resolve this issue. After supposedly working on this for months, they finally responded to me via letter and stated that the requested paperwork was received to close to the sale date - this seems to be an excuse to deny me access to the programs that I feel I qualify for. I bought my home in -. In - my emplo... |
Citibank Mortgage loan modification,collection,foreclosure January 5, 2017 - -/-/2016 I filed an application for a mortgage modification. We had a hardship the prior year and tried modifying our mortgage back then but was denied due to missing information. So we started to try and catch up on our mortgage on our own but was not possible. So the application was submitted along with all required documents. Our mortgage bank ( Citi Mortgage ) sent a letter stating that " ALL '' documents have been received and no further information was needed. Since we were denied before for application being incomplete i continued to send pay stubs and bank information. I followed up ... |
Citibank Mortgage loan modification,collection,foreclosure January 4, 2017 - We 've been working w CITI Mortg. since -/-/2016. All requests have been submitted 1-3 times. Rcvd letter documents complete -/-/2016 review by -/-/2016. Accused of no reply to messages but not rcvd from CITI or - coach when requesting outcome from - on -/-/2016. Now they are requesting from the beginning again to re-open proceedings for refi. With CITI NO Dept. is synced with the next. - is not synced with CITI at all times. Harassment of late payments when current. - bank - can confirm this. Both my husband and I called CITI to get date changed ( according to SSI and P... |
Citibank Mortgage loan modification,collection,foreclosure January 4, 2017 - A HUD-approved housing counseling agency submitted a modification request on my behalf -/-/-. As of -/-/-, there has been no decision made, despite several assurances that my documents are complete. These are verbatim examples of texts sent to me by the servicer : 1. -/-/- : Free Msg Alert! Citimortgage is reviewing your Mortgage Assistance Application. No additional information is required at this time. To end alerts reply stop. 2. -/-/- : Free Msg Alert! Citimortgage is reviewing your Mortgage Assistance Application. No additional information is required at this time. To... |
Citibank Mortgage loan modification,collection,foreclosure January 2, 2017 - Upon an attempted request for a modification package needed a few months go, this company continue to keep giving a ring of a run around telling me that someone will be contacting me and I have yet to receive a call. I had to send a via certified mailed letter in to get a final acknowledgement of received signed request to add an authorized person to the account, after several failed attempts in faxing it to the fax number provided. Dealing with this company seems to be like pulling teeth and they continue to just keep you on a goose chase, just in getting information in an attempt to prevent... |
Citibank Mortgage loan modification,collection,foreclosure December 28, 2016 - Submitted request for VA -, and have experienced delays, misunderstandings, reassignment, escalation, and ignorance of VA - guidance under VA - - in regards to my VA - review. Was told last night that VA - request is denied, and that they have no knowledge of Principal Reduction Alternative outlined in VA - -.... |
Citibank Mortgage loan modification,collection,foreclosure December 23, 2016 - Citi Home Equity LN - - - CA - Citi holds 2nd lien position. The short sale was started -/-/2016. We have received 1st TD approval on -/-/2016. Citi has taken so long to review their file that we have already had to request one extension from the 1st TD. Citi stated the file went to closing negotiations on -/-/2016. We have been in contact with Citi and they are still stating they do not have a decision on the file. Citi has had ample time to review the file to receive the maximum allowed to a 2nd TD under HAFA guidelines ( - ). The 1st TDs approval letter is now in dang... |
Citibank Mortgage loan modification,collection,foreclosure December 21, 2016 - I have recently finished with a loan mod on my 1st mtg with - - and am in the middle of a review on my 2nd. After my husband passed I 've been thrown into a huge financial tailspin, and trying diligently to do the right thing. I received the following email from - with CitiBank. As per her email. I called CitiBank to find she was not in and not sure when she would be. the gentleman I spoke to would not accept the payment I tried to make ( as instructed to do so immediately in her email ), per his " supervisors '' direction. In the email she asks for my - tax statement, which I do n... |
Citibank Mortgage loan modification,collection,foreclosure December 21, 2016 - CitiMortgage consistently gave incorrect information regarding the loan modification process. Each representative gave different information. I talked to -. They also discouraged me from updating financial information and tried to discourage me from appealing and from reapplying for a modification... |
Citibank Mortgage loan modification,collection,foreclosure December 19, 2016 - This complaint is in regards to a HELOC which was originated and approved by Citi Mortgage on -/-/-. This heloc was approved by them in 7 days with no income verification, in the amount of $430000.00. At the closing I was not informed of the true risks and eventual costs of this loan due to the confusing terms in which I was misinformed at closing from the CitiMortgage closing representative. This closing agent misrepresented when the payments would revert from interest only to full payment status. I was specifically told at closing that I had 20 years before the interest only loan ... |
Citibank Mortgage loan modification,collection,foreclosure December 18, 2016 - My name is - - I have a mortgage with Citi mortgage account # is - for a house on - - - - md -. " We are pursuing a short sale and have a good solid offer close to the lender 's valuation. We have submitted the offer to the bank but they are not responding to our inquiries on the pending value dispute ( we have tried to contact them at least 8 times without response ). We feel as though the lender is acting in bad faith by engaging in lender delay to frustrate the sale. '' We just where trying to do the right thing but feel like citimortgage is not. Please help us look... |
Citibank Mortgage loan modification,collection,foreclosure December 11, 2016 - I had my first mortgage with - - modified in - of - with a - Loan. I contacted my second mortgage lien with Citi Mortage in - of - to find out if they were going to modify my loan with the same terms. I contacted my Home owner 's support specialist at CITI - - at - who stated that Citi Bank should have modified my loan automatically in - with the same terms as my first Mortgage. She said it usually automatically done when they are notify by the -. Citi Mortgage failed to automatically modify my first mortgage in - and now are making me re apply for the -... |
Citibank Mortgage loan modification,collection,foreclosure December 6, 2016 - I have been going through the hardship process with CITI for over 11 months. Every time I submit documents I receive an email telling me they have everything they need. After a few weeks I receive another email telling me they need more information. I have sent over 18 emails with documents. I have complied with their every request. This was after my original contact stopped communicating and they told me the file was closed. This entire process seems geared towards making me give up so they do not have to do anything. I have continued to make my payments and work hard to not fall behind. I ha... |
Citibank Mortgage loan modification,collection,foreclosure December 6, 2016 - Lost job - of -. As per Citibank, I defaulted effective -/-/-. I am sharing brief history as I believe my case is not an ordinary scenario : Hardship Origin and Extenuating Circumstances : - of - hired by a - where I lost my job only 6 months later due to whistle blowing and cooperating with the -. This - was later found to have defrauded the - of - in an estimated total of - - dollars. Due to the ongoing criminal investigation, I remained silent as requested by the authorities. - of - hired by -, - of - employees confided in me as HR... |
Citibank Mortgage loan modification,collection,foreclosure December 5, 2016 - i had submitted a complaint and sent info in 2012 against a predatory mortgage but never heard back. it was CitiMortgage, the address was - - - -. we lost that home and no one has ever contacted us, please call me @ - - -. They told us we would be on a priority list.... |
Citibank Mortgage loan modification,collection,foreclosure November 30, 2016 - I have been going through financial hardship since -. I have a mortgage loan and my lender denied me a making home affordable loan modification application in -. My hardship continued and my lender offered me foreclosure alternatives. I decided to list my property for a short sale with a broker in - -, my broker was referred to the bankruptcy dept every time he wanted to discuss my property. The lender claimed that the property was not available to be sold until it is cleared from the BK dept. In - - the bank cleared my property and in - they sent me a notice of default. M... |
Citibank Mortgage loan modification,collection,foreclosure November 26, 2016 - multiply homeowner specialist on my file. - different specialist over the past 4 months causes document to get misplaced. Citimortgage is also requesting third party information and income verification for third party persons not on the loan with 24hour requirement to submit documents. File sitting in limbo without a specialist being assigned to the file ; causes inaction and time lapse for mortgage owner to have a fair review. Receive request for documents after deadline has passed. Homeowner specialist not communicating file needs with Homeowner after Homeowner request for manager to emai... |
Citibank Mortgage loan modification,collection,foreclosure November 22, 2016 - I have been in modification for several years with CitiMortgage. Today ( -/-/- ), the underwriter erroneously closed my file 9 days prior to my sale date ( the sale date is - -, - ). On - -, -, four final documents were requested via letter : Lease agreements, - taxes, 3rd quarter profit and loss and bank statements. I provided these four docs by the - -, - deadline. They were accepted by CitiMortgage and I received written confirmation that all of my documents were successfully submitted. This was the final request for documents ( as confirmed today -... |
Citibank Mortgage loan modification,collection,foreclosure November 10, 2016 - I have filed a complaint on -/-/16 complaint # - which the gave a general response. Since then I am still going back and forth with Citibank to get assistance. I have a new specialist - - who do n't respond to any of my questions. She sends me a weekly email that appears that all she do is change the date and resend. I was told by - - who was my specialist prior to - that a decision should be made within 30 days ( -/-/16 ). We are well into -/-/- and still no decision has been made and I ca n't get a answer of why and what is the hold up. Again we are asking ... |
Citibank Mortgage loan modification,collection,foreclosure November 9, 2016 - I tried to work with Citimortgage to resolve an issue resulting from a second mortgage that they took foreclosure action on in -. The timing of this action falls under the Cease and Desist order as well as the Consent Judgment filed against them and other lenders, in or around - by the US Government. According to the Order and Judgment, Citimortgage is obligated to work directly with me if I have an issue with their third-party agent, in this case - - -, a law firm. After speaking with Citimortgage representatives several times during -, they told me that the third party refu... |
Citibank Mortgage loan modification,collection,foreclosure October 27, 2016 - I HAVE APPLIED WITH CITI VARIOUS TIMES TO GET A MODIFICATION AND GET ME CURRENT ON MY PAYMENTS. I HAVE TURNED IN ALL MY DOCUMENTS TO THEM WHENEVER THEY ASKED ON MORE THAN - OCCASION. NO ONE IS HELPING ME, IN FACT I NOW HAVE A SALE DATE OF -/-/- WHICH THEY ARE PRETTY MUCH TELLING ME TOO BAD!! I HAVE HAD OVER 50 % LOSS OF INCOME WITHIN THESE PAST FEW YEARS. I WAS FIRST DIVORCED WHICH LOST HALF OF INCOME BEING CONTRIBUTED TO THE HOUSEHOLD, AFTER MY E- HUSBAND PASSED IN - THEY STARTED CHARGING ME FOR HIS MEDICAL E-PENSES WHICH I WAS NOT ABLE TO AFFORD AND WAS FORCED TO FILE FOR BANK... |
Citibank Mortgage loan modification,collection,foreclosure October 26, 2016 - We purchased our home in -/-/- at the peak of the real estate market in our area. As first time home buyers we were excited but uneducated on the varying types of loans. We qualified and received a 10 year A.R.M. loan. We have diligently made the payment every month on time till -/-/- when our rate adjusted and our payment increased $660.00. We were aware of and anticipated the rate adjustment but the actual increase was far more than expected or sustainable with our budget. Over the years, we have reached out to several different mortgage brokers for direction. However the outcome... |
Citibank Mortgage loan modification,collection,foreclosure October 17, 2016 - I filed for bankruptcy and it was resolved -/-/2016. Citi Mortgage refuses to take my name off of the house. I called and spoke with several people pertaining to this matter and was given the run around. Several of the employees refused to give me Citi Mortgage bank information so I may contact them and have my name taken off the property. I 've called them several times to let them know that the house was surrendered back to Citi Mortgage. -/-/2016 I spoke with - who told me the foreclosure processes for my house should be over within 5 months ( -/-/2016 ) and that 's not happened. I... |
Citibank Mortgage loan modification,collection,foreclosure October 11, 2016 - Case number : -. I have already submitted a complaint, and received a response. Citi Mortgage 's response is that my loan is currently under another mortgage company, and I should contact them. There is no statute of limitations on this issue, and they are the only responsible party. Of course they know this, but they just simply pass the issue on to somebody else ; just like they do everything else Since there is no other way to contact CFPB on this issue, I am forced to submit another complaint. So I am doing just that.... |
Citibank Mortgage loan modification,collection,foreclosure October 6, 2016 - Faxed a written payoff request to CitiBank on -/-/2016 for a 1st and a 2nd lien. Received the payoff on the first lien almost right away. Was told that it would take 10 business days to process the request on the 2nd lien. Advised them that TILA/Reg Z indicates payoff should take no more than 7 business days but relented to the 10 business day timeframe since the loan is discharged bankruptcy. On the 10th business day called and they said payoff was being faxed this morning. Never came called them back and they said they only got the request on -/-/2016. They said because the req... |
Citibank Mortgage loan modification,collection,foreclosure October 5, 2016 - -/-/-, I submitted a letter to CitiMortgage asking them for any and all transactions from - to now. CitiMortage sent me info on the monies received .When I had asked for any and all transactions.In -/-/- there was a letter sent again. There response was the information requested is substantially the same as information previously requested. They refuse to give me access to the information I as for.... |
Citibank Mortgage loan modification,collection,foreclosure October 5, 2016 - I have a loan with CitiMortgage that I 'm trying to get modified. On -, -, 2016 CitiMortgage sent me a letter stating that my loan was being reviewed for modification and a request of document listed. CitiMortgage currently has a sale date of my home for - -, 2016. They will not cancel or postpone the auction for me while they are reviewing documents. I believe this is dual tracking as they can sell my home while I am being reviewed for a modification by the underwriter.... |
Citibank Mortgage loan modification,collection,foreclosure September 30, 2016 - I am writing today in regards to my home loan that was modified by CitiMortgage in - of 2016. I have been in touch with - - as well as -, my new servicer, and I have been advised that I need to contact Citi directly. I was offered a streamline modification by Citi. I accepted that offer and began to make trial payments. After the trial payments began but before the modification was accepted, - - started a principle forgiveness plan. The rules were very clear. The Mortgage must have a - less than or equal to $250000.00, before capitalizing eligible arrearages The Mortg... |
Citibank Mortgage loan modification,collection,foreclosure September 30, 2016 - I called citimortgage on Saturday - and asked about getting a 2 month extension for my - & - payment. I was told to call back on - which I did and went over my finances and was told I qualified for the 2 month extension. I was supposed to get a fax that day. I gave them my personal fax # -. I never got the fax so I called back and they refaxed it but with a date of - not - which would have had me within the guidelines to get the extension. I have made lots of calls and been told lots of different things I was told I was approved and do n't worry about the fax they just nee... |
Citibank Mortgage loan modification,collection,foreclosure September 27, 2016 - Homeowner Assistance Package ( loss mitigation ) submitted to Citimortgage, requesting forbearance. I am pending receipt of award letter from Social Security -, which will enable to resume mortgage payments. Homeowner Assistance application was deemed complete on - -, 2016 ; however, suit was filed in - County District Court on - - ( case # - ) - AFTER the Assistance Application was already in underwriting review. I have attached a letter ( with attachments from Citimortgage ) that I faxed to the Citimortgage retained law firm, outlining the circumstances as well as the ... |
Citibank Mortgage loan modification,collection,foreclosure September 27, 2016 - I, - - -, have applied for a loan modification with Citi Mortgage and after 60 days I still have no decision nor do I feel like my application is even being looked at. Today I called in to check the status of my modification and a supervisor in the mortgage assistance unit by the name of - - ID # - told me that there is no time frame for a loan modification review which baffled my mind because to my knowledge they have 30 days after receiving a complete loan modification package to render a decision. I 've been told before by other reps at Citi Mortgage that it takes 30 days ... |
Citibank Mortgage loan modification,collection,foreclosure September 23, 2016 - Citimortgage has placed a lien on a property when they did not have a title conveyed to them. They continually harass and trespass. They want to run up legal expenses and costs when they did not have a deed to the property. They are trying to foreclose. They have literally made the title unmarketable. They continually say, get a lawyer. Lawyers cost - dollars and time. A corporation owns the property, Citi did not get title, and they refuse to discuss any settlement or resolutions for their corruption.... |
Citibank Mortgage loan modification,collection,foreclosure September 20, 2016 - I am attempting to apply for a loan modification ( through a US government program ) of my mortgage with CitiMortgage ( Loan # - -. I have sent all the required documents. However, they constantly ask for the same documents, and will not start the process. I have sent documents in on 5 separate occasions. Now, specifically they state that the checkstubs I sent did not have an employer name on them. So I sent in copies of the canceled check with the " - '' ( my employer ) clearly on them. The monthly salary amount on these checks matches my checkstubs. Still they have taken no action.... |
Citibank Mortgage loan modification,collection,foreclosure September 16, 2016 - After taking out a 30-year loan on a home in -, I refinanced the 30 year loan thru CitiMortgage in -, but later fell behind on my mortgage payments in -. I was 9 months behind and owed approx. $ -, but had already began working with Citi on a solution. In -, -, I was advised by Citi that I would need to pay approx. $ - to bring the loan up to date, and that the money would be put towards escrow, principle, interest, and taxes. I was able to pay the $ - by then, and did so. However, I found out later that all of the money was given to their attorneys for " fees '' durin... |
Citibank Mortgage loan modification,collection,foreclosure September 11, 2016 - -/-/- or -/-/2016 I entered into a Repayment Plan with CitiMortgage. The Repayment Plan stayed the foreclosure proceedings in the - County Superior Court. Paragraph - of the Repayment Agreement states that the payments are due on or before the due dates. ( the - of the month ) Payments were to begin on -/-/2016 for -. I did not make the payment on -/-/2016 and did not make payment on -/-/2016. Sometime -/-/2016 I called my then homeowner support specialist for CitiMortgage, someone by the name of - - -, to see if the Repayment Agreement was still... |
Citibank Mortgage loan modification,collection,foreclosure September 10, 2016 - My mother is deceased ( -/-/- ) I am the daughter executor of will. Her home was sold to her in a deed of trust and she was promised a warranty deed and she never got one and paid cash - in -/-/-. Then she found out later on -/-/- when borrowing money to paint house the deed was still in a deed of trust and I have the will of the man who sold her this house. - - - - Georgia -. My uncle and this man made the transition 2 years before she ever purchased it in a contract of settlement and now it 's in a security instrument with citimorgage. Citibank made loan over... |
Citibank Mortgage loan modification,collection,foreclosure August 31, 2016 - Having obtained a Home Equitey Line of Credit from CitiBank in - of -, I ran the credit up to the limit quickly, and missed some payments, so credit was sealed. I made up the missing payments and have been paying interest plus $100.00 - $150.00 additional since then up to around - of -. At that time, having been laid off and out of work for about 1-1/2 years, I was unable to keep up payments. On - - of this year, I began discussions of how I might be able to modify payments to something I could handle. I entered into a " Hardship Treatment Process '' with CitiMortgage, ... |
Citibank Mortgage loan modification,collection,foreclosure August 26, 2016 - since -/-/- I have been paying - precent intrest on a loan where the property is not worth half of what the value of the loan since -/-/- everybody has gotten a intrest break but I have tried but no luck... |
Citibank Mortgage loan modification,collection,foreclosure August 22, 2016 - I have been trying to modify my mortgage with Citimortgage for 5 years. They have never turned me down for a modification. I have submitted complete paperwork per their request over 15 times. They tell me my paperwork is with underwriting. After a few weeks, they request more docs. After I submit those docs, they assign a new loss mitigation specialist to my case and the process begins again. They never inform me that the modification has been accepted or denied. They have now sent me a sale date on my property while I am still in underwriting for modification. To my understanding, this is dua... |