Citibank Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Citibank Mortgage department,

VA mortgage Loan modification,collection,foreclosure Florida

I have a home in California. It is a VA loan through Citimortgage. I feel like I have been given mis-information on several occassions. My home is now in jeopardy of foreclosure. I have asked for assistance in getting my loan modified. I realize there was recently a lawsuit involving Citimortgage, and I want to know if I will be included in the class action. " Citi 's subsidiaries gave the runaround to borrowers who were already struggling with their mortgage payments and trying to save their homes. '' I was sent information to complete in order to modify my home ... each time a modification was given ..my monthly payments were never lowered ... .recently I was sent a hardship package that I completed just to be told it was not received when I said i faxed it as well as sent it to the citi doc email- i was told it was not legible. I then received a letter stating i had till -/-/- to return information ... .yet i just got an email from - - stating hurry up and return docs or my case will be closed without review. I am currently - to a potential - in - and now my focus is on trying to save my home.

Citibank customer in Florida
Mar 02, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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