Review and analysis of over 232 complaints against Citibank
Citibank consumers have reported over 232 official complaints related to Disclosure verification of debt. Out of the 232 consumer complaints against Citibank, 23% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 99% were processed in a timely manner. 6% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Citibank Debt collection disclosure verification of debt right to dispute notice not received January 24, 2017 - Citi Bank Corp. Credit Services Attn : IRU Dispute Department - - - - , - - I am writing to dispute finance charges accruing on a Home Depot credit card which I was informed was through Citi Bank . I made a purchase -/-/2016 at Home Depot in -, -. When checking out the cashier asked if I would like to apply for a Home Depot credit card and receive $25.00 off my purchases. I always pay cash but decided to take advantage of the discount and the cashier said it would only take a minute. I agreed and she entered the information for me. I showed her my driver 's licens... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt January 22, 2017 - Citi bank keeps telling me I have a balance on an old Best Buy card that i have not had in my possession in years. I keep telling them I will not pay for something until I see what the charges are and they refuse to acknowledge. I have gotten emails saying I have a balance but can not log into the account because I do not have the card. My current Best Buy account has always been current and they acknowledge that but still no one is helping me verify what they are trying to collect. They call the house over and over and I tying talking to them and got cut off after talking to someone who trans... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt January 19, 2017 - Have not recieved valid verification that this is my debt. I disputed this 2 months ago. This is not my debt... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt January 12, 2017 - Sent a debt validation request -/-/- to which Citi responded with a letter stating they required more information in order to validate even though the original letter had all the required information for them to do so. I then sent a second letter on -/-/2016 which was signed for and delivered on -/-/2016 with a second attempt to request that they either validate the debt with my signature or remove the item from my credit report. To this day that request has gone unanswered as well as Citi failed to mark the account as disputed with the Credit Bureaus - the FCRA. I request that thi... |
Citibank Debt collection disclosure verification of debt not disclosed as an attempt to collect January 8, 2017 - this is fraud! someone has requested information on -/-/2015 and -/-/2015 in my name and I did not authorize it.... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received December 22, 2016 - I have had nothing but problems with this company, I have tried contacting the let them know that they are reporting to the credit reporting agency 's inaccurately. Each time I am met with a form letter and a note that they are going to add dispute comments. They are reporting this account as late every month even after it was sent to collections. And even after it was settled. I settled in good faith after finally receiving my - veteran benefits without even questioning them, thinking they would accurately report. In my letter I simply let them know it was reporting wrong, they refused to ... |
Citibank Debt collection disclosure verification of debt not disclosed as an attempt to collect November 28, 2016 - -, a collections company, continues to file derogatory remarks with all three credit reporting agencies. This company NEVER made any attempts to contact me to dispute the debt. I continue to dispute the debt because I do n't know who they are and have never had any dealings with them. A complaint was filed against Citibank, the original creditor, in -/-/2013. The original creditor removed all derogatory reporting from all credit reporting agencies in -/-/2013 because of their harassment, threats, unprofessionalism, and refusal to provide repayment thereby violating the Fair Debt Collect... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt October 9, 2016 - On - - -, - - ( - - - ) was mailed a letter requesting validation of a deb they had sent me notice of. Validation was requested in a timely manner based on lawful requirements, made within 30-days of receipt of their notice dated - - and received - - -. My communications with Debt Collectors is generally duplicated, involving BOTH fax and USPS Priorirty Mail ( which includes free tracking ). - - failed to provide any validation. - - proceeded with further collection activity as evidenced by their correspondence of - - - demandin... |
Citibank Debt collection disclosure verification of debt not disclosed as an attempt to collect September 14, 2016 - On -/-/2016 I contacted - - - to pay a debt a settled amount of debt owed. All there communications to me was either a California address or - Colorado. I was hesitate to give my banking account number and routing number so I told the gentleman I would pay it with credit card. Once payment was approved a foreign transaction fee of $150.00 was attached. I feel that the company should have told me the charge was coming out of - - but that information was not revealed to me at the time. I am aware that the credit card company charges this fee but had - - informed m... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received July 15, 2016 - We are a small home owners association. We have a unit in which the owner has passed away. The family has also walked away due to the large amount of mortgage that was owed and the HOA fees. The Bank that the mortgage was obtained from is having nothing to do with this property. As a result we are in legal limbo. No one is paying the monthly HOA fees, no one is keeping up the property or even trying to sell it to recoup some money. In fact, the bank is forcing the HOA to sue them to collect the fees or do something with this property. This has caused financial hardship to the other owners and ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt July 5, 2016 - I contacted Fred Myers/cbna about my account that opened -/-/- and closed - -. They have not furnished information to - credit bureaus to have it removed. My 7yrs FCRA limitation is being violated. Fred Meyers said they ca n't find these old accounts, so how are you reporting back to credit bureaus if you do n't have my old information available.... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt July 1, 2016 - I file a Police Report as you will see in the attachment, Because this account of Radio Shack it is included it as Identity theft/Fraud. I Reported it -/-/- that I have lost/stolen the Credit Card, However they Radio Schack continue claiming that they had verified the account by checking that the Credit Card was issue in my name and the address matches their files, therefore the Account is mine, however I have continued asking myself Why Creditors just by telling the that my name and social security number and my address matches their files therefore the investigation is completed it so ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt June 24, 2016 - The borrower, - - has been requesting a payoff or lien release from the attorney, - - and - and Citi Bank since early -. Citi ( Sears ) recealled the debt so - has no authority and Citi ( Sears ) refuses to issue a payoff or lien release.... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received June 10, 2016 - Was in the process of looking for housing and did not even know there was a judgement on the account. I only found out because I wanted to get pre-approved and the mortgage loan officer informed me. If I had not run the credit report, I never would have known there were - judgments with a substantial amount of debt on them. In this complaint, I will be addressing - bank, Citibank. Citibank cost me and my family greatly since we were unable to secure the desired housing we sought after. Not only that, My wife ( - ) - at the time and myself lost - of dollars because we were unab... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received May 18, 2016 - Citifinacial reporting false information to all - credit reporting agencies twice under - account # 's and never gave me the opportunity to dispute the debt before it was added to my credit reports.... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt January 25, 2016 - I wrote - and asked for legal validation of this upon discovering the collection on my credit reports in - 2014. They have never responded. ... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received January 20, 2016 - The last date paid was in - - and the tradeline should have been removed in - -. The records on my - credit report states that they last received a payment in - They are saying that it will be removed in - - which is well over 7 years. ... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received January 20, 2016 - I have several credit card acct on my credit that I was listed as an authorized user never seen are used the card before..ithink someone might have my info ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt December 29, 2015 - In -/-/- I received a court document showing a lien against me in California. I live and work in - so this envelope came to my parents house by regular mail. I emailed - asking for proof of it being my debt ... no answer. I gave permission for - to negotiate pants with mom ( revolving acct opened -/-/-- no pmt made since -/-/-. They would not agree to payment plan or negotiate a lesser amount. 5 days later, with no notice, $2000.00 was removed from my bank account and I am now stranded in --with no $ $ to return to work after the holidays in -. Does all of thi... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt December 21, 2015 - I had received an unsolicited settlement notice from - - - - at - - - - - - - - NY - ( - and Reference # - ) dated - -, 2015 for $330.00 regarding my outstanding debt with Citibank for Sears Mastercard claimed to be $1000.00. When I realized that I would be receiving funds that would allow me to pay off this debt, I contacted on - -, 2015 the prior collection agency for Citibank that I had dealt with, the - - -, and was informed that they could not assist me to settle this debt as Citibank had recalled this debt from them.... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt December 16, 2015 - CitiFinancial is reporting to - that I owe them $7100.00 from an installment loan that supposedly went into collections back in 2011. For well over a year, I have been trying to contact them to resolve this loan, but they continuously give me no avenue for resolution. I filed a complaint with your office back in - of this year asking for your help in getting CitiFinancial to speak with me about resolving this debt. We received a response from Citi regarding who to contact to get this matter resolved, but 6 months later, we are no closer to getting this matter resolved. Despite countles... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt November 17, 2015 - There is an account that is my wife 's only and now showing up on my credit file because it is delinquent. I never signed to be financially responsible for this account and when it was positive it was not showing on my report. I tried to resolve and this company has nothing I signed. Please help me ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt November 15, 2015 - -, - - - collection agency submitted judgement to court in 2004 for supposedly on account we had with Citibank -, in the amount of $7700.00, at 12.0000 % interest. Since 2004 they have been garnishing my pay for this. After 11 years you would think this has been paid off a while ago. We have noticed for years they will start and stop garnishment. Never sending us any kind of accountability how much was taken out or balance owing. Every - they start garnishing my wages for a month or so, then it stops. We never hear from them again until they start a new writ the end of -... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received November 15, 2015 - Citi Bank has pass a false debts to a number of collection companies. I been emotional as well as financially harassed. I have been unable to perform my daily actives, I can focus, sleep and eat due to stress caused by a debts that is not true and accurate. I was not informed that court action till years after the proceeding taken place. I did not and do no live at the address list on the court documents nor was I a resident or a visitor of that resident at the time they collection company claimed to served a summons into court due to my residency and visiting other states. ... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received November 9, 2015 - I never received a thing but a summons from - -, - - - - -. I was never able to dispute anything. I answered the summons with my election for contractual arbitration and even sent - - a letter before I sumitted my answer to the court here in Arizona. - answered back with a motion for summary judgment. - ignored my letter electing arbitration per Citibank cardholder 's agreement. - forced me into litigation when a clause in Citibank 's cardholder agreement protects any alleged consumer from litigation. MY QUESTION TO - FUNDING IS THIS : Why did you drag me... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received October 2, 2015 - This account was placed in collections on - -, 2003 and is over 13 years old. I had the account removed 5 years ago from my credit report. Now this old 13 year old account is back on my credit report. ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt September 12, 2015 - On -/-/2009 I was sued by CitiBank while I was going to - for college. I was working full time and going to to - full time, but I did not receive any indication that someone was attempt to collect a debt from me or notice that I would have funds that came out of my student loans for college would be sought for as damages. When I was going to pay for my next semester of - my student loans had been garnished from my bank account by CitiBank and I was forced to apply for additional student loans to continue school. ... |
Citibank Debt collection disclosure verification of debt not disclosed as an attempt to collect September 9, 2015 - I defaulted on a Macy 's account -/-/-. The account is now listed with Citi -. I have called them at - a month ago and was told that it is past statue in my state - Mississippi - and they would not accept my voluntary payment. I explained that it was still reporting every month negative on my credit and I was told that is - different laws. ( statue and credit reporting ). I disputed the accounts with the credit bureau, but it remains on my credit. I called again yesterday, - and received the same response from Citi. I spoke with the supervisor today, -/-/- and was o... |
Citibank Debt collection disclosure verification of debt not disclosed as an attempt to collect August 31, 2015 - The company took illegal action against me but your forced choice format does n't allow me to select an appropriate option. They wrecked my credit rating after contacting you for a bill that had already been paid. It is also a continuation of an attempt to collect a debt I do not owe because my wife sent them checks but they simply did n't cash it. I understand I still need to pay them but they are simply not cashing the checks. We have carbon copies within a checkbook and well as torn off bank statements so we strongly believe we did everything in our power to pay the debt off. However, your ... |
Citibank Debt collection disclosure verification of debt not disclosed as an attempt to collect August 25, 2015 - - - - - - - -, -, IL - keeps calling and harassing me about a debt she can not validate. But, the debt is not in default and I have not been contacted by my creditor regarding this company. They are trolling. When I asked them to identify themselves and the nature of their business, they refused. When I told them I do not do business over the phone, they threatened me. Then suffer the consequences! '' And, It 's too late for all that suffer the consequences! '' She sent me a correspondence - -, with no knowledge of any creditor and trying to sign me up for -... |
Citibank Debt collection disclosure verification of debt right to dispute notice not received August 3, 2015 - Did not receive ANY communication regarding overdue payment from Macy 's credit card, nor notice of it having been sent for collection. I only became aware of the debt upon taking my credit report. When I called Macy 's credit card and asked about this, pointing out that although I had moved, I had mail forwarding in place, I was told that Macy 's does not allow the post office to forward their mail - they must instead return it to Macy 's. I was told that this practice is legal because it is stated in the original agreement. I do not understand how a company is allowed to have a practice tha... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt July 26, 2015 - I went into default on my private students loans when I was given misinformation from the original debt holder of all my student loans, Citibank. I spoke to a Citibank representative during a period of time that I was filing Chapter - bankruptcy and was told to hold off on all my student loan payment until the bankruptcy was completed. My loan payment included both federal and non-federal loans so that information was correct for my federal loans that transitioned back into repayment without any problems, but incorrect for my non-federal private loans that were sent into default. I did not ... |
Citibank Debt collection disclosure verification of debt not disclosed as an attempt to collect June 29, 2015 - At approximately - EDT on Friday, - - 2015, I placed a call to Citigroup ( at telephone number - - hereinafter the - number '' ) in regards to a closed account. I was instructed that the people available on that line were not able to help me, but that I should call another department within Citigroup at telephone number - ( the - number '' ). At approximately - EDT on that same day, I followed the recommendation of the Citigroup employee, and placed a telephone call to the - number. When an unnamed representative answered this call, she answered the call as - -... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt June 11, 2015 - Best Buy Card has not provided enough information about a debt I owe and says it will charge off '' the account. I already closed this account with no other issues. ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt May 7, 2015 - I have been divorce for many years, took the steps after my divorce to get my life back together as it has been over 7 years, I had my credit pulled a couple months back and a debt from a company named One Main Financial was listed, this is my ex husbands debt. Several request via the phone and in writing have been sent to this company to validate this as I do not recall ever obtaining only my ex and this company has never once responded back providing me a signed initial contract with my signature. I have disputed this account also with the - major credit agencies which they have all state... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt March 24, 2015 - The debt was on - separate accounts with Citi Bank and have not had payment activity since 2006. - - evidently purchased from Citi Bank and is reporting to the - Credit Bureau 's. I tried to settle and ask for verification from - - but they have not replied the last correspondence was over a year ago. I believe the debt is beyond the statue of limitations for collection and reporting to Credit Bueraus. I do not thave he complete account numbers on the accounts. Only the first numbers. # 1 acct : -. # 2 acct : - as shown on the credit report. Credit Buerau indicates acco... |