Citibank Debt Collection Complaint

Citibank Debt collection department,

Credit card Disclosure verification of debt Right to dispute notice not received Florida

I have had nothing but problems with this company, I have tried contacting the let them know that they are reporting to the credit reporting agency 's inaccurately. Each time I am met with a form letter and a note that they are going to add dispute comments. They are reporting this account as late every month even after it was sent to collections. And even after it was settled. I settled in good faith after finally receiving my - veteran benefits without even questioning them, thinking they would accurately report. In my letter I simply let them know it was reporting wrong, they refused to fix it and added dispute comments to cra.