Citibank Debt Collection Complaint

Citibank Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Washington

-, - - - collection agency submitted judgement to court in 2004 for supposedly on account we had with Citibank -, in the amount of $7700.00, at 12.0000 % interest. Since 2004 they have been garnishing my pay for this. After 11 years you would think this has been paid off a while ago. We have noticed for years they will start and stop garnishment. Never sending us any kind of accountability how much was taken out or balance owing. Every - they start garnishing my wages for a month or so, then it stops. We never hear from them again until they start a new writ the end of -. We get paperwork in the mail. Also enclosed is a Wage Garnishment Exemption Claim, stating we have 28 days/4 weeks to respond. They never give us a chance to respond, because they have already submitted collections to my payroll. We see what they are doing. They are taking so much out, leaving a balance to keep adding interest on for a year then send to payroll for collections. Why ca n't after each time they take money from me, I get a balance from them so I can go ahead and pay in full? When I got this on Thursday, I called and asked this question and nobody wants to respond to this. They are nickel and finding me. I called Citibank years ago and was told this account had been written off many years ago and they have no record of payments. I called and told - this and they told me it does not matter and when I had asked for contact to Citibank they would not give to me. I had to find contact myself. I feel after 11 years of supposedly paying off a $7700.00 debt this should have been paid off a long time ago. We feel they are taking advantage and just trying to get as much money from us as they can.