Citibank Debt Collection Complaint

Credit card Disclosure verification of debt not disclosed as an attempt to collect

Citibank Debt collection department,

Credit card Disclosure verification of debt Not disclosed as an attempt to collect Mississippi

I defaulted on a Macy 's account -/-/-. The account is now listed with Citi -. I have called them at - a month ago and was told that it is past statue in my state - Mississippi - and they would not accept my voluntary payment. I explained that it was still reporting every month negative on my credit and I was told that is - different laws. ( statue and credit reporting ). I disputed the accounts with the credit bureau, but it remains on my credit. I called again yesterday, - and received the same response from Citi. I spoke with the supervisor today, -/-/- and was once again told that I can not pay this debt and that it will not be removed from my credit until the - year mark. How can this report to my credit and not allow me to pay the debt to obtain a home mortgage. The balance is only $280.00

Citibank customer in Mississippi
Sep 09, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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