Nationstar Mortgage Application, Originator, Mortgage Broker Complaints

Review and analysis of over 455 complaints against Nationstar Mortgage

Nationstar Mortgage consumers have reported over 455 official complaints related to Application, originator, mortgage broker. Out of the 455 consumer complaints against Nationstar Mortgage, 27% were disputed by the consumer (i.e. the consumer was not happy with how Nationstar Mortgage responded to their complaint) and 99% were processed in a timely manner. 1% of consumer complaints against Nationstar Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Nationstar Mortgage Mortgage application, originator, mortgage broker

March 30, 2017 - Called Nationstar mrtg to refinance the loan. - ran our credit report and siad since our credit score was - we didnt qualify for the " better '' loan which would bring our payment to $ -.Since we had a credit score below - best they could do was about $ -.Current mortgage is $1800.00 going to - for the remaining 20 years of the term.He suggested we call the loan mod dept.Called loan mod on -/-/-@- .Spoke with - who emailed me info needed for loan mod.Sent over the info back to - on the -/-/2017 and he responded two days later saying he would be forwarding th...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

December 1, 2016 - Submitted refinancing request with Nationstar Mortgage in - of 2016. They sent documents confirming rate and referred to their appraiser. their appraiser had NO availability until & gt ; 60 days after rate lock. I received NO communication that the rate would be cancelled if the appraisal was not completed and the request submitted within 60 days and in fact they were made aware of the date the appraisal was scheduled from the beginning. I also sent an email asking for confirmation that there would be no problem with a delay in the appraisal until early - which went unanswered by Nation ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 28, 2016 - *** PLEASE FORCE NATIONSTAR TO ANSWER THE QUESTIONS SO YOU CAN CONVICT THEM ... THEY ARE ILLEGALLY OPERATING ON EVERY LEVEL AND TOTALLY IGNORING THESE COMPLAINTS WHILE DECEIVING THE CFPB INTENTIONALLY***Nationstar has already confirmed loan origination fraud, embezzlement, loan service fraud, illegal collection of pre-payments, illegal fees, illegal foreclosure using deception, misrepresentation on the phone, failure to mail monthly statements, mailing false monthly statements, and lying about not owning this loan while providing a false owner and false account number ... .Nationstar stated on...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

May 11, 2016 - I am livid with Nation Star for refusing to work with me on a fair resolution to satisfy my foreclosure. I had to re-apply numerous times because Nation Star purposely used wrong property value and/or labeled my home as a single family residence to avoid approving my loan for - - modification. I was approved for - non-affordable modifications based on incorrect property value. Nation Star used an inflated property value to justify the outrageous trial payments and after submitting my own appraisal and proving them wrong they retracted the offer and allow me to re-apply. Again, they co...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 30, 2016 - Dear CFPB, In a previous complaint to you - - about Nationstar mortgage ( see attachment ) I respond to their requirements and submitted all the documents needed on - -. - - ( point of contact, See attachments ) acknowledge that the documents received and she sent it to the loan modification department. But today -/-/2016, I spoke to nation star employee - - - and he said NO DOCUMENTS WAS RECEIVED. A TRUSTEE SALE DATE POSTED ON MY FRONT DOOR FOR -/-/2016 WHILE I AM IN AN ACTIVE LOAN MODIFICATION. This is not right or fair, this is wrong, please kindly help m...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 28, 2016 - I had received numerous letters from my mortgage company about refinancing, so I contacted in them in - 2015 and completed the application and submitted the required documents. The appraisal was ordered and completed and I was sent a copy. I waited to hear back from the processor as far a closing date. After not hearing a status update for quite sometime I contacted the processor and the processor told me that there were judgements against the property and that was the delay. I was told that as soon as the title was cleared I would go to closing. I have a very common last name and I mention...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 11, 2016 - I have a loan with NationStar Bank. I have requested a pay off amount for my loan for a refinance on -/-/2016. I was promised a 24-48 hours processing time. After 48 hours I have not received the pay off yet so I called them and they send it to me for the wrong date. I called them again and they are telling me it will be another three days. The people speak with a heavy accent are hard to understand. ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 11, 2016 - I had - - loan and it was sold to NationStar Mortgage and they converted it to a non - - loan 40yr interest only, and I have been trying to refinance and no one will touch it because I am $45000.00 upside down. I thought that if it was - - it had to stay that ' way even if it is sold to another financial company? HELP!!! Please. Thanks, ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

March 28, 2016 - Nationstar Mortgage company is the company that serviced our Mortgage since - with an original loan amount of -. This company used gross manipulation tactics, to get us to refinance and now are falling back on what was promised with regards to removal of the PMI from our loan. Calling, sending mailers and emailing again and again until we finally agreed to refinance in - - and at that time we were advised that we would receive a lower interest rate and could change the terms to payoff in 15 years so it was highly beneficial to complete the refinance. When going through the process ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

March 15, 2016 - We are looking at a - in NJ. The - was for closed and is now owned by Nation star Mortgage. Nation star is requiring all potential buyers to be pre-approved by Greenlight loans, LLC., regardless of having a pre approval letter from another lender ( which we do ). Greenlight loans is a division of Nation star Mortgage. Nation star in no way reveals to potential buyers that they own Greenlight. So we have a seller requiring us to get pre approved with their own mortgage company which they own and directly will benefit from. I feel that we are being steered and pressured to use their own ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

March 15, 2016 - OBSTRUCTION OF JUSTICE, MISLEADING A CONSUMER, FALSE CUSTOMER SERVICE PHONE NUMBER ~ FAILURE TO MAIL MONTHLY STATEMENTS ... AND THEN THREATENING FORECLOSURE 2 WEEKS FROM NOW WHILE DOING ALL OF THE ABOVE AND MORE!!! I WILL BREAK DOWN THE HORRIFYING FACTS OBSTRUCTION OF JUSTICE ~ From day 1 of my discovery of loan fraud Nationstar has been committing numerous illegal acts. They have lied on the phone. They pretend to be helping when they are in fact being totally uncooperative and stalling. If it was not for the honesty and effort of - in the middle of this unraveling ... both - - and N...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

March 14, 2016 - I refinanced my mortgage with Nationstar - 2015. At the time of refinancing I had $1700.00 in my escrow account and they only gave me credit for $870.00. I asked the closing attorney ( which they supplied ) and he said they would probably send a check. I just received a bill from the for $300.00 because of an escrow shortage. I called and spoke with - and she says that that money was applied to something else however she could not tell me what. But that my escrow showed an overage and if they sent it to me i would just have to send it back to them. I asked her was it even legal to ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

March 14, 2016 - -/-/2016 I called Nationstar mortgage, my servicer, to apply for a mortgage based on a solicitation I received. I spoke with - - at - who accessed my current loan, which is now fully adjustable. I was interested in a HARP loan as my property is still underwater. - wanted to pull my credit but I said before you do so I wanted to see if the rates were where I needed them to be as I has a bad experience with Nationstar the prior year ( more to come on that ). - quoted 3.875 % on a - ARM and 4.625 % on a 30 yr fixed based on my loan parameters. I said these rates were accepta...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

March 1, 2016 - 1.5 years into my home loan modification, never late on a payment, Nationstar Mortgage is threatening to reverse the modification and take me to court if I do not sign new documents. They said they had to modify the documents as they made an error and ca n't file it - ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

February 11, 2016 - We want to sell our home through a credit qualifying assumption of our mortgage. We have called Nationstar Mortgage multiple times and they will not provide the fees associated with an assumption until we have a buyer. Their letter states that " Assumption fees, which will be disclosed on the Good Faith Estimate, will be assessed and are due at closing. '' How can I sell my home without knowing what the assumption fees are going to be? After an hour on the phone and talking with a supervisor they are only willing to provide with a guesstimate of $2000.00 - stating that it will depend upon in...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

December 27, 2015 - - -/NationStar letter dated - -, 2015 is inaccurate. My letter was not dated - -, 2015 but was dated - -, 2015 which was within 30day appeal window from the NationStar - -, 2015 denial letter. ( Please see CSPB Case # - -. On - -. 2015 NationStar Customer Relations denied HAMP 1, HAMP II and Standard Modification were Default not imminent. On NationStar letter dated - -, 2015 stating that our loan # - was suspended because our account was not current. Therefore we are qualified HAMP1, II and standard loan modification. And I have appealed with...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

December 10, 2015 - After 5 years of spending thousands of dollars, as well as sustaining bankruptcy in efforts to save my home that is my primary residence, a company that worked on my behalf got my mortgage company, Nationstar, to agree to modify my loan, if I agreed to drop a 'QUIET TITLE ' civil suit that was pending in civil court against them as well as sign a legal statement from their attorney stating that I would no longer be represented by my former attorney. They sent me what I just discovered was some sort of general modification agreement and not one that is HUD oriented. The modification was origina...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

December 8, 2015 - I have a mortgage with nationstar. last year, they ( greenlight loans ) pestered me to refinance. they do this by first emailing you, then sending letters, then calling. i wanted to refinance so i began the process. ultimately, they promised a rate lock of 4.125 %, but it slid up to 4.375 % based on ltv ratio and subjective interpretation of fico scores. eventually they denied my application, even while i still have a loan with i think what is their parent company. it started all over again this year, about the same time. ultimately, now all paperwork is completed except they are waiting for...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

December 4, 2015 - I started a process of refinancing an existing load with the company that has my mortgage, mainly because they promised a lower interest rate, after a lot of paperwork, they sent to do an appraisal ( twice ), they ask for more paperwork on pages that were no send in the first lot of paper work due to scanner malfunction, I resent all the pages of this paperwork, after a week seeing that nothing had happened, i sent an email asking for an update and was told that the loan has died due to lack of response on my part. First will like to point out that even if I did not sent the paper, a simple c...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 19, 2015 - I 'm filing a new complaint because previous complaint ( - ) was closed ( I failed to timely dispute the last response from the mortgage company which I overlooked ). My mortgage company approached me about refinancing my home loan for Texas property. We went through the entire process of assembling the paperwork, appraisal ( & gt ; 3 times the loan value ), credit research ( excellent credit ), perfect payment history on existing loan, etc. The property had to be considered investment property because, though I 've owned it since -, lived there until -, still have utilities in my na...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 17, 2015 - Nationstar has been sending - - to home to forecloseNationstar does not have standing ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 13, 2015 - An addendum to my complaint submitted early in the week : After becoming thoroughly frustrated with Nationstar Mortgage ' s horrible refinance process and giving them the red light, the company 's underwriting team ( Greenlight ) decided to send me a denial letter! Really??? It took you four months to make this decision? Poor! So what happens to my current loan with this company? Maybe I will blessed and Nationstar Mortgage will sell my loan! I suppose this is what happens when you file a complaint! ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 10, 2015 - Nationstar Mortgage has not issued a subordination agreement which they are required to do. The client qualifies for a new first mortgage and needs a subordination agreement from Nationstar for his 2nd mortgage so he can refinance the 1st mortgage. - - will save over $200.00 by refinancing. We sent the request on -/-/2015 and followed up with other required info on -/-/2015. We have not received anything yet. ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 8, 2015 - I began a refinance process in early -. My goal was tocombine my first and second loans with a good interest rate. I had been receiving adds from Nationstar Mortgageregarding their no appraisal fee or closing cost packages, and since I had a relationship with them, I called them first. I was offered a good interest rate but with a 30 year loan. Idecided to proceed. It was an endless process. I was askedto resubmit a loan rate lock weekly, then seemingly moreso ; eeach time with different numbers. My fianc is a financeperson by profession and would point out issues with thenumbers to me a...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 3, 2015 - In - my ex-husband and I purchased our home. When we divorced in -, as per our divorce agreement, I was responsible for the home and mortgage. I worked with the lender at that time, - - -, and completed an Assumption of the Loan - it was an FHA loan ). In - of this year, -, the loan was transferred/bought out by Nationstar Mortgage. Initially there were no issues, I received documentation only addressed to me with my current last name ( I remarried and legally changed my name in - ). Suddenly, in -, I am now receiving a mortgage statement in my old name and with m...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

October 27, 2015 - -/-/- : This is a follow up complaint to case # --filed against Nationstar Mortgage. On -/-/- I received a reply from - - the VP of Credit at Nationstar, the current service provider that has been recently assigned by - - to handle the fraudulently bankrupted - mortgage loan that was induced upon me in -. The fraud department at Nationstar responded to the escalation inquiry into the fraudulent appraisal and mortgage underwriting that occurred in - with an openly negligent investigative summary as follows : Fraud department review : I reviewed the...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

October 21, 2015 - The Homestead Lien Contract and Deed of Trust dated - -, 2005 on our - acres and home was misfiled as a " Homestead Lien Contract and Deed of Trust '' and should have been a simple Deed of Trust securing the Note - not creating a home equity loan. We relied on the knowledge and expertise of - - - in Texas Mortgage Law to be correct ; however, this does not appear to be justified. This filing should never been designated as a " Home Equity '' loan. My letter of -/-/2015 was arbitrarily dismissed without citing any specific error in my position. My letter of -/-/201...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

October 15, 2015 - I have been served with foreclosure papers from Nationstar Morgage. I am currently working with a Foreclosure Prevention Program Manager. See the contact info below. - - - - , -. - - - - -, NY - ( - ) - -. - - is my representative. With - - working on keeping me and my family in our home, we have been asked 4 TIMES to submit the SAME PAPERWORK. Nationstar requests a whole bunch of documents. I comply and send EVERYTHING requested. Nationstar simply sends me a denial notice and when - - follows up with an inquiry as to why we were deni...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

October 12, 2015 - I am filing this complaint against my mortgage company Nation Star located in - T-. I have a adjustable rate mortgage. I purchase this home in - 2007 the first mortgage company it nation star after about 6 mos after we sign the paper my daughter - is the primary on the loan but does not live here she only help me out at that time because of her credit status was good and my was between fair and poor but my rate is - at that time and it still is the rate never drop. I have been trying to get this mortgage out of her name and place in my name only so she can purchase her own home one...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

October 10, 2015 - The use of - affidavit by myself and Attorney - - in an effort to show the existence of a material fact issues for trial were essential to the judicial process itself and the standards for affiant-submitted evidence that - violated must be examined in this case. Due to the magnitude and importance - - Expert Opinion could have to safeguard Texas home owners TODAY, it was imperative that - - 's sworn submission be sufficient in execution and substance to ensure the integrity of his statement. - - demonstrates he does not understand the legal significance of his sta...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

October 10, 2015 - After repeated attempts to collaborate with both state and federal compliance agencies to address the predatory appraisal practices of the Texas - - - -, I am filing a formal letter of inquiry and complaint regarding the flagrant, open, unbridled, unsanctioned and negligent misrepresentation of the - & - agencies that are charged with safeguarding with following federal and state mandates to safeguard home owners. The - -, - & - are complicit in acts of moral turpitude by their lack of - federal guideline enforcement that are within the scope of influence and t...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

October 10, 2015 - On -/-/- - - was hired and paid specifically to supply a Retro-Active Appraisal '' and Appraisal Review '' to support or deny - guideline compliance in the - residential appraisal from -. All Retro-Active '' and Appraisal Review '' assignments given to - and acknowledged in his Scope of Work '' were specifically related to activity that occurred in the - - appraisal. Statements provided by - in his Scope of Work '' were known to be used for the purposes of possible litigation and these statements required supporting evidence to confirm or deny - com...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

October 4, 2015 - On -/-/2010 I closed on a house for me and my children. The property should never have closed in it 's condition. The broker acted in concert with the realtor to close the loan on a house that is almost uninhabitable. The condition of the property was grossly misrepresented by all parties involved. Because of their deceptive business practices our finances have been in ruin. ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

September 24, 2015 - In the process of applying for a refinance of a current mortgage of my home, underwriters at Greenlight Loans determined I had - outstanding liens against my home, - of which was invalid and required release from the prior lien holder, - - -. After nearly a year, Greenlight made little-to-no progress in getting the invalid lien released. So, I took matters in my own hands and contacted - about the invalid lien and they said all they needed was the title search information from Greenlight and they could then expedite lien release, enabling me to refi my loan and move forward. ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

September 20, 2015 - I have been attempting to assume a mortgage loan from Nationstar Mortgage since - 2015. During the process there were various documents that I needed to supply to the loan assumption department of Nationstar Mortgage. Documents included Loan Application, Rental History, Bank Statements, Tax Info and Title info. Please note that Nationstar did not or has not provided a telephone number that leads directly to the Loan Assumptions Department. Nationstar only provides a mailing address and fax number. Starting in - of 2015, I sent the initial completed loan application to Nationstar via cert...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

September 17, 2015 - We recently contacted Green light and Mortgage to refinance our current mortgage went through the options available to us we choice the option that best suited our needs. - - provided us with new loan document and contract and in the contract the follow disclosure was made and I quoteThe locked rate you were quoted, and our rate lock agreement is contingent upon you signing and returning required document within 5 BUSINESS DAYS of receipt. If we do not receive the required documents within 10 BUSINESS DAYS of receipt, we will be unable to proceed with your application and it will be canc...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

September 16, 2015 - I applied a loan modifications at Nation Star Mortgage -/-/- and until now I have n't got the approval & gt ; & gt ; and kept saying that the loan was denied due to missing documents & gt ; & gt ; This is not true because I am very much concerned to keep the house for investment & gt ; & gt ; I am behind of almost 2 years for the payments and they are stressing me out to pay it so I can keep the house otherwise it will be foreclosure & gt ; & gt ; According to my tenants who live there right now they have been harassing them and gave the letter of foreclosure -/-/- gt ; & gt ; take p...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

September 8, 2015 - Nationstar mortgage i feel like is harassing me.Im not even 2 months behind they sending me different amounts saying they are going to foreclose ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

July 10, 2015 - I was solicited by NationStar Mortgage to possibly reduce my rate by refinancing my current mortgage with them. I responded to their offer and was contacted by - - from Nationstar Mortgage - Greenlight Loans -. A rate of 3.75 % and the fees of $750.00 for the loan were quoted verbally. I agreed to the rate and the fees, answered personal questions and consented to having my credit rating verified. I started to assemble necessary documents and was then informed by - - that the fees were now $950.00. I have been subject to bait and switch tactics before and want to alert ev...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

July 10, 2015 - Loan # -Concerning appeal dated - -, 2015. ( Included ) to Nationstar Customer relation. Letter of response attached. They will get back to me no later than - - 2015. As of today, I have no response from you. On - - I got a notice of default ( included in this package ) with absolutely no explanation about my loan modification or my appeal. I have tried to contact my new point of contact - -, but the phone # given - - tells me call another ph # which takes me to someone abroad. I call this number a few times but I can not understand them because of their strong...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

July 8, 2015 - Dear Sir, This complaint is against Nationstar Mortgage the servicing dept. I was told by Nationstar that I should participate in their HARP loan program, where my loan originally was a interest only loan that turned into a fully index loan with PITI. The payment through me out of Budget, so Nationstar stated the best option was the HARP Program. Enclosed is the email stating that I was approved, and I would be skipping a payment the date was -/-/15, on the week of my closing I get an email that I 'm was not approved. I thought that something was wrong because the communication checking ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

July 2, 2015 - This is an update based on new gathered information regarding Notary - -, an employee of Aurora Loan Services , LLC and Nationstar Mortgage , LLC. Please see attached letters from Colorado Secretary of State - - --Notary Section, Licensing & Enforcement. As of today, - -, -, I have confirmed with - - that - - was required to and has failed to submit any copy of her journal entry for - Quit Claim complaints filed against her from - -. We are disputing the validity of - Quit Claim documents signed by - - and recorded in the - - County R...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

June 29, 2015 - We are trying to refinance our house. We had been with - which sold out to - - - and has now sold our mortgage to Nationstar. We have given written and verbal permission to Nationstar to share information with - - Bank to refinance. This process started the - week of -/-/-. For some reason the loan was being held up and not being released to - - Bank. We were finally able to find out that they were stating we had - liens on our house. It seems that when we bought the house and we used VA to purchase and then a few years later when we refinanced we went with F...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

June 24, 2015 - I bought my condo in 2007 at the height of the market. At the time, the builder was offering a special through their preferred lender - Loans. I believe that I was a victim of fraudulent and deceptive practices because at the time I was advised to take out a first and second loan ( - with a 10 % down down payment ). - was onsite at the builder and they disclosed the terms of the first mortgage which were very attractive at the time - 5.5 % - but I was told that their printer was broken '' and they did not disclose the terms of the second loan, which were very unfair ( 9 % inter...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

June 17, 2015 - I 've been trying to refinance my loan with Nationstar Mortgage for about a year. I 've put in a request on their website several times, only not to get a response. Finally, I called the - number for Nationstar Mortgage. I finally spoke with someone that took my mortgage refinance application online. I was n't charged an application fee or no upfront charges. I have a - credit score with excellent income, over $ - a year. The current loan is an adjustable rate loan and I was trying to refinance to a fixed rate loan. At every junction, it seem as though they were n't interested. I 've ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

June 15, 2015 - I was wrongly foreclosed on in -, and was included in the National Mortgage Settlement class in -. In accordance with the terms of the National Mortgage Settlement, I received a cash payment, and the foreclosure was removed from my credit history. However, Nationstar referred repeatedly to this foreclosure in refusing to grant me a refinancing in - -. Of course, no record of the foreclosure exists in the databases of the - reporting agencies Nationstar used : -, - - or -. Instead, Nationstar cited some other record, document, fraud report '' or such proving the fore...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

June 8, 2015 - We completed an application package for - in -/-/- when we entered into a purchase contract with - - , - for a house located at - - -, - CA. - was the in-house '' lender for - - , - We cancelled that contract in -/-/- due to us not being able to sell our home in time ( to satisfy the contingency in the contract ). In -/-/- we entered into a contract to purchase a different house From - -, - ( our current home ) The closing would take place in about 3 weeks from the time of signing the contract. We asked for the application package. -...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

June 5, 2015 - My Mother had a reverse mortgage with Champion Mortgage. I have always had difficulties getting any response or cooperation with any person in a management position in this company. After her death the heirs followed all the procedures as instructed by Champion Mortgage. We sold the house and was charged a - attorney fee because they said the house was in foreclosure never were we informed that it was at anytime in foreclosure. In - we received a mortgage refund made payable to - - - Estate. I notified them that there was no Estate. I was told to return the check along with sign...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

June 2, 2015 - Back in - I received a letter offering to lower my interest rate with Nationstar Mortgage which they also handle my mortgage So I called them to see if it could be done I was transferred to a - - gave him my acct number of my mortgage and he said he could it would be a very easy f h a streamline with out verify info. My first question to him would I need closing cost, which he reassured me NO. He pulled my credit report So we started the process. He emailed forms to electronic sign and I did all that was asked. Every time we spoke I asked the same question will there be a closing cost...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

June 1, 2015 - I received a call from a mortgage broker from - - on -/-/-. She said she was returning a call about a refi I had applied for. My BK has not been discharged a year so I told her I did not apply for a refi. I thought someone was trying to steal my identity so I began to ask her questions. When I got to the bottom of the problem it turns out that Nationstar mortgage had applied for a refi in my name on the - website. I did have a mortgage with Nationstar but it was included in my BK. I do believe this is predatory lending on behalf of Nationstar and -. I also believe this is agai...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

May 27, 2015 - on -/-/15 I spoke with Nationstar Rep LJ # - she explained that my loan Modification was denied because of the following : - Note- : I explained and wrote a letter that I do not pay child support, gas, cable, car note, phone. I called 2 weeks later and was told my Loan Mod was denied again for the very same reason after my naca representative updated my file and i have written letters clearing up any confusion they may have. I have yet to hear a response ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

May 12, 2015 - I refinanced my mortgage with Nationstar Mortgage. The closing date was - -, 2015 and disbursements were made on - -. Nationstar had authorization to access my checking account for the monthly mortgage payment. As I said, the account was paid off on - - but Nationstar accessed my checking account on - - and withdrew payment in the amount of $2600.00. I immediately called them to get the problem corrected and spoke to a supervisor who acknowledged the error and told me that the transaction would be reversed electronically within - hours. The next day since reimburse...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

May 12, 2015 - Hello, This Complaint is in reference to NationStar Mortgage in Texas and Aurora Loans bought by NationStar . I am stuck in a Financial Situation where I can not move forward with obtaining any type of Mortgage because by Debt Ratio is 97 % against a Property I no longer own or Reside in, but my -Wfie still resides in. Because of a Court Ordered Decision Involving a Divorce Settlement in -, I was forced to sign a Pro-Quit Claim Deed assigning ownership to my -Wife. I insisted that since we could not refinance the property - prior attempts , that my name would not be removed from ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

May 10, 2015 - On -/-/15 spoke with - -, an agent for - - - -, VA., requesting information regarding mortgages. To refinance my mortgage with some cash out, - quoted 3.75 % w/no points. On that same day my spouse and I electronically approved credit check as requested by - 's supervisor - -. By - we had electronically submitted the application and the required information. On -, I spoke with - and asked advice regarding - - outstanding balance. We agreed on a course of action. All specified information was electronically submitted between -. As specified,...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

May 5, 2015 - I have submitted numerous loan modification packages to Nationstar Mortgage and keep receiving requests for additional information even though Nationstar has received complete packages. I do not have a specific customer relations manager assigned to work with me. When I call I am transferred to whatever worker is available. ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 22, 2015 - HelloI recently applied for a refinance on my home mortgage. from Green Light - - and division of Nation Star Bank. After many weeks of working on forms and sending documents to them. I was told we were going to close on the loan. The mortgage do not pay on your existing loan. The mortgage did not answer my calls. Then Nation Star wanted there late fee. ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 20, 2015 - Nationstar failure to complete loan mod review before foreclosure in violation of Regulation -, Real Estate Settlement Procedures Act, 12 CFR 1024.41 ( g ). ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 15, 2015 - My with Aurora Loan - was scheduled to be service released to Nationstar on -/-/12. Instead, my home sold ( closed escrow ) on -/-/12. Despite this, Nationstar continues to report that I had a loan with them ( even though the Aurora Loan - record is still reflected on my credit ), and they reported that my account began with them on -/-/12 and was derogatory. They continue to show this on all credit bureaus despite the fact that I 've contested it and shown them that they did not even have servicing at any time. ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 15, 2015 - We are trying to refinance our interest only mortgage. This mortgage was obtained in 2007 with -. When the mortgage was originated the house address was incorrect. At closing I told the title company the address was incorrect according to the - - but the title company said they did not care because they did not want to redo all the paperwork. - - - then purchased our mortgage and never changed the address. Nationstar Mortgage Company now owns our loan and although they did make correct the address in their files they refuse to give this information to HARP so we can refinance...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

April 14, 2015 - I am writing The Bank - - - - to ask for confirmation if they are the true creditor. I also request evidence that the mortgage was properly securitized, which includes ALL assignments of mortgage and a copy of the promissory note. I have not received any correspondence from The Bank - NationStar is an alleged servicer, however, court documents with the original recording of title - - Mortgage '', was never a loan/mortgage per -. ...

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