Conventional fixed mortgage Application, originator, mortgage broker
Nationstar Mortgage Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker Texas
-/-/- : This is a follow up complaint to case # --filed against Nationstar Mortgage. On -/-/- I received a reply from - - the VP of Credit at Nationstar, the current service provider that has been recently assigned by - - to handle the fraudulently bankrupted - mortgage loan that was induced upon me in -. The fraud department at Nationstar responded to the escalation inquiry into the fraudulent appraisal and mortgage underwriting that occurred in - with an openly negligent investigative summary as follows : Fraud department review : I reviewed the appraisal, there is not enough evidence that would indicate the appraiser committed fraud in -, specifically since the report was completed almost 10 years ago. The borrower agreed to purchase the property for $300000.00 prior to ordering the appraisal which was valued for $290000.00. There are a few gaps in the complaint that would not warrant fraud. The borrower can call me directly,
it clear from the statement above that - - is either incompetent in his role as a forensic investigator or negligent in his duties as an examiner. I replied to - - as follows : Thank you for the reply - and thank you - for the " review '' of my appraisal and mortgage documents. As these matters are beyond my experience level I am obliged to rely on the experts. On -/-/- I provided Nationstar with an " Explanation of Financial Hardship '' ( Attached ). Some of the additional information below may be a repeat so please forgive my elaboration. To help provide clarity on the issues that I have been confronted with, it became abundantly clear that ANY search inquiries on the " common causes for mortgage fraud '', ALWAYS listed an inflated appraisal in the top - if not the top - or - causes for violation. The FTC, FDIC, CFPB and Attorney General 's office all state the same. I encourage you to do the - search yourself to confirm my open record findings from multiple agencies and sources. As Nationstar is headquartered in - Texas this helps provide you and the investigators at Nationstar with a more local perspective on the housing market in - from - until today. In the interest of protecting future consumers from the fraudulent activity that has surrounded the closing of my residential mortgage contract, I have reached out to several legislative, executive, judicial and media outlets to introduce a cost effective solution that benefits all parties and creates greater consumer demand for appraisal and lending services. Please find the attached letters from both the Texas Governor 's office and the Texas Lt. Governor 's office regarding a legislative policy suggestion for possible consideration in -. I thank you for any feedback with regards to the pros and cons of this policy initiative. As this open safeguard has yet to have a judicial or legislative patch put on it, I have also been collaborating with - - and - - from - here in -. They have been kind enough to do a site visit to my property and may some additional insights for your consideration. With your permission, I am including them in on this e-mail in the event they have additional questions/concerns that I am not able to answer in reply to your " review. " Allow me to provide you with the essential background information surrounding the closing of my loan once again.
Nationstar Mortgage customer in Texas
Oct 27, 2015
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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