Nationstar Mortgage Mortgage Complaint

Other mortgage Application, originator, mortgage broker

Nationstar Mortgage Mortgage department,

Other mortgage Application, originator, mortgage broker Oregon

I bought my condo in 2007 at the height of the market. At the time, the builder was offering a special through their preferred lender - Loans. I believe that I was a victim of fraudulent and deceptive practices because at the time I was advised to take out a first and second loan ( - with a 10 % down down payment ). - was onsite at the builder and they disclosed the terms of the first mortgage which were very attractive at the time - 5.5 % - but I was told that their printer was broken '' and they did not disclose the terms of the second loan, which were very unfair ( 9 % interest with a - balloon ) and well above market stadards at the time. I belive that - was predatory and intentionally withheld the information about the second mortgage. Since then, my - loan was acquired by - - - and then Nationstar. I have called many times and spent countless hours trying to resolve this loan. They blame - and do not accept my assertion that by acquiring my loan they also acquired responsibility for - 's


too underwater. I have struggled and managed to maintain the loan, but with a 9 % interest rate I can not pay down the loan fast enough to make a dent in the principle and will be in major trouble when the balance is due at the 15-year mark. I do not anticipate having enough equity given the slow recovery of these condos which were all built in 2007 and have mostly been acquired at a much lower price than I through through foreclosures and short sales. Also, the builder and HOA are in litigation that inhibits sales and have been for years.

Nationstar Mortgage customer in Oregon
Jun 24, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Consumer disputes how Nationstar Mortgage handled their complaint

Created with Highcharts 4.2.3Nationstar MortgageComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/201611/201612/20163/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationstar MortgageApplication, originator, mortgage broker95.2%0.9%1.3%1.3%1.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
Shareholders@nationstarmail.com
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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