Conventional fixed mortgage Application, originator, mortgage broker
Nationstar Mortgage Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker South Carolina
I was wrongly foreclosed on in -, and was included in the National Mortgage Settlement class in -. In accordance with the terms of the National Mortgage Settlement, I received a cash payment, and the foreclosure was removed from my credit history. However, Nationstar referred repeatedly to this foreclosure in refusing to grant me a refinancing in - -. Of course, no record of the foreclosure exists in the databases of the - reporting agencies Nationstar used : -, - - or -. Instead, Nationstar cited some other record, document, fraud report '' or such proving the foreclosure, although, as recently as last week, they have continued to refuse to show me the document, precisely describe it or tell me where they 'd found it. I have made numerous requests for this documentation, and have also gone to great lengths with several members of the Nationstar sales and customer relations teams to establish my membership in the National Mortgage Settlement class and even to explain the Settlement. Most of my inquiries have been met with silence, or occasionally an email which completely ignores the Settlement and my claims with relation to it. On several occasions, Nationstar representatives pretended not to know what the Settlement was. I was able to refinance successfully with - - in - -, at favorable rates. -, which also uses the - above-named reporting firms, did not find any problems with my history and made no mention of the foreclosure, incidentally. Do I have any recourse? Will financial firms continue to be able to deny me financing on the basis of a foreclosure that should have been removed from my credit history? Or is Nationstar in the wrong?
Nationstar Mortgage customer in South Carolina
Jun 15, 2015
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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