Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Georgia

I 've been trying to refinance my loan with Nationstar Mortgage for about a year. I 've put in a request on their website several times, only not to get a response. Finally, I called the - number for Nationstar Mortgage. I finally spoke with someone that took my mortgage refinance application online. I was n't charged an application fee or no upfront charges. I have a - credit score with excellent income, over $ - a year. The current loan is an adjustable rate loan and I was trying to refinance to a fixed rate loan. At every junction, it seem as though they were n't interested. I 've never been late on the loan in - years, so they have no incentive to refinance, because it 's in their best interest to leave the rate as is. But, after several conversations with - - - -, I began to feel like I was purposely being discriminated against. I have audio recordings of our conversation that suggest such as well.