Nationstar Mortgage Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

Nationstar Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Georgia

I am filing this complaint against my mortgage company Nation Star located in - T-. I have a adjustable rate mortgage. I purchase this home in - 2007 the first mortgage company it nation star after about 6 mos after we sign the paper my daughter - is the primary on the loan but does not live here she only help me out at that time because of her credit status was good and my was between fair and poor but my rate is - at that time and it still is the rate never drop. I have been trying to get this mortgage out of her name and place in my name only so she can purchase her own home one day. I have paid this mortgage by my self since then which is -. I have try to get a modified loan from them but can not I did all of the paperwork and fax everything on time by the time it got to the last part of the process they said I was missing some paperwork mine you through this process I have fax and talk to a lot of different people at nation star but was declined because they said I did not get it them on time I have every piece of paper that was done and fax to them. I was also told by one the representative to go and put the taxes in my name and they would be able to take - name off of the mortgage but they did not. I have brought my credit score up and have try to get it refinance they last company said they could but once they found out it was a conventional mortgage they said it was nothing they could do was told to contact consumer financial protection bureau. To see if you could find out if this loan is a pertgetory loan

Nationstar Mortgage customer in Georgia
Oct 12, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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