Review and analysis of over 77 complaints against BB&T Financial
BB&T Financial consumers have reported over 77 official complaints related to Problems when you are unable to pay. Out of the 77 consumer complaints against BB&T Financial, 18% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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BB&T Financial Consumer Loan problems when you are unable to pay January 5, 2017 - I submitted a previous complaint # - against Regional Acceptance Corp. Please refer to my original complaint which is the origin for contacting -. Contacted the IRS when I received these letters stating I owed $990.00 in which the IRS said ; it did not send no such letters. Attached - scheme letters using the IRS as a way to obtain money.... |
BB&T Financial Consumer Loan problems when you are unable to pay December 31, 2016 - Have asked them not to contact our families yet they continue to contact our families. Multiple calls a day, up to - sometimes as many as - calls a day.... |
BB&T Financial Consumer Loan problems when you are unable to pay October 21, 2016 - I brought of vehicle from Regional Acceptance around -. I was in an - relationship relationship that I was trying to get my kids and myself out of. I took the proper steps with the authorities as well as contacting Regional Acceptance about what I could do. I had to pack up and leave everything behind in order to be safe. Upon speaking to them I was told that I can voluntarily turn my vehicle in. I turned my - - back in to them in -. I was told it would be on my credit report for 7 years at the most. Well a couple years ago I received a schedule I think it was a - C that I ha... |
BB&T Financial Consumer Loan problems when you are unable to pay September 9, 2016 - Needed a replacement title for a - Ford Taurus. Did not know had lien from BB & T and paid agreed amount on -/-/-. Was informed 7-10 business days to get title..Went back to BB & t on -/-/- and found out out was n't posted until -/-/- and would be another 7-10 days. on -/-/- inquired again of status an informed title on its way. Went to branch on -/-/- and was informed by corporate headquarters it it was just being released today and another 7-10 business day and once whatever that department that is will go to another department and another 7-10 days. Its looki... |
BB&T Financial Consumer Loan problems when you are unable to pay August 17, 2016 - In -/-/- and again -/-/2016, I attempted to make an online payment to on my car note with Regional Acceptance Corp - RAC - ( an affiliate of BB & T Bank ). I tried a number of times. Each time I received an error message of sorts that indicated that I was unable to make a payment. On -/-/16 I called an RAC branch office in -, NY as directed by the error message. I spoke to - at - who advised me that RAC has blocked my ability to make free, convenient online payments because my payment is late. Stunned by this blatant discrimination against consumers that fall behind, I as... |
BB&T Financial Consumer Loan problems when you are unable to pay July 27, 2016 - I responded to an advertisement on the radio of a car dealership that would offer a no down payment guarantee loan for anyone who works in the - - field. I was able to purchase a vehicle ( Nissan Altima - ) in - -. The listed price was $16000.00. I have been making monthly payments of -. I have been struggling since the healthcare law making it mandatory to have health insurance started. My employer plan is costing me over $650.00 a month. I am behind on my payments and the company took my car on -/-/-. I contacted them and was told in order to get my car returne... |
BB&T Financial Consumer Loan problems when you are unable to pay July 11, 2016 - My balance have not changed since 2012 ... never missed a payment until recently due to medical issues. I 'm currently on - and trying to work with them. I have - with - and they threaten to get the car. My interest is too high and I 've been struggling to make payments. Is it legal to take money and no change in balance?... |
BB&T Financial Consumer Loan problems when you are unable to pay July 8, 2016 - [ Case number : - ] The company responded to my complaint and the result was unsatisfactory. BB & t hired - which is a collecting agency once the car was taken away.The vehicle was sold at an uction. Yet, the company has chosen to seek garnishment for wages which exceeds the deficiency amount. They are seeking the originating loan amount instead. As stated : I defaulted on your payment schedule and the vehicle was repossessed on - -, -. The vehicle was sold on - -, -. BB & T attempted to collect the deficiency balance of $10000.00 but was unsuccessful in obtaining a... |
BB&T Financial Consumer Loan problems when you are unable to pay June 29, 2016 - I co-signed on an auto loan for my ex-husband who stopped making his payments and Regional Acceptance placed me as primary on the loan. I have never seen this car nor is it in my possession. I have told them this hundreds of times and given them my ex 's contact information. However, they continue to harass me by calling my job daily and my cell daily. They are bullies and threaten they will take everything from me. They use scare tactics and treat me horribly. I am a single mom with - - daughters of which I do not receive child support or any assistance. I was unfairly made primary on t... |
BB&T Financial Consumer Loan problems when you are unable to pay June 17, 2016 - regional acceptance is in violation of disclosing the details of my debt to a third party not authorized on my account to receive information. also i am getting at least 20 calls per day and i feel like this is stepping into harassment especially when they dont allow the phone to ring long enough to be answered or hang up when i do. please help ... |
BB&T Financial Consumer Loan problems when you are unable to pay May 21, 2016 - I financed a car from Regional Acceptance Corp. a few years ago. I fell into a financial bind and could no longer afford the car. They called me - evening and told me they were going to repossess the car. I gave them my permission to take the car. They said that they would sell the car. Well, as it turns out, they did sell the car and now they want $9000.00. from me because they did n't get the price they wanted. They 've sent me several letters asking for the money. They even sent a certified letter. The car is not worth that much and I want to be left alone. I refuse to pay for a car I ... |
BB&T Financial Consumer Loan problems when you are unable to pay April 29, 2016 - I am past due on my car loan. I 've made it clear that I ca n't have any calls at my work and that the only number I have is my cell phone. both yesterday and the previous days I get at a minimum - calls. yesterday ( -/-/16 ) I had a total of 5 calls ( 4 to my cell phone and 1 to my work ). my cell phone calls were done at - - ( a voicemail was left ) - ( another voicemail was left ), -, and -. I also had a call on my work phone around - where the agent id herself and after I hung up the phone she called my cell phone AGAIN at the - time. this is common. I get mul... |
BB&T Financial Consumer Loan problems when you are unable to pay April 28, 2016 - I have recieved 5 calls from - until now, which is -. This is absolutely unacceptable and excessive. Any reasonable person would find this level of calling to be offensive, and illegal. It is impossible to have a job, and answer the continuous level of calls I receive. I am called a minimum of 5 times everyday. This is unacceptable, illegal and these type of tactics should be stopped immediately. ... |
BB&T Financial Consumer Loan problems when you are unable to pay April 27, 2016 - I continue to receive between 30 and 45 calls per week from Regional. I have received 3 voicemails within the last 2.5 hours during the work day. They continually call at exactly - including on Sunday. Any reasonable person would agree that this is a violation and excessive. There is already a payment scheduled and I am still being harassed multiple times daily. ... |
BB&T Financial Consumer Loan problems when you are unable to pay April 4, 2016 - As you know, my car was repossessed -/-/-. It was a - Toyota Yaris fiinanced through Regional Acceptance. Today I received a letter from them stating that the car was auctioned off and want $9000.00. from me. I will not pay for a car I no longer have. Now, my question is this .I have a part time job, can my salary be garnished? Also, I am financing a car from a dealer in a different state. Can that car be repossessed? I just want these people to leave me alone. They got their car back. What more do they want & gt ; ... |
BB&T Financial Consumer Loan problems when you are unable to pay March 26, 2016 - Reporting Inaccurate information on - Credit Report. Regional Acceptance account is reporting inaccurate information on my - credit report. They have on my - report that the Open date was on -/-/-. But on the payment history there are no payments reported from -/-/- to -/-/-. I have disputed this with - and every time they say this information is accurate. How can i have a car loan with Regional since -/-/- but the car payments i made to them are blank from -/-/- to -/-/- ... |
BB&T Financial Consumer Loan problems when you are unable to pay March 22, 2016 - I purchased a New - Dodge Dart from - -. This vehicle was a Lemon and at - miles the Head/Upper Engine Block failed, I took it to be repaired and after attempting to blame me until I verified the Oil I performed my - oil changes with as being appropriate The dealership repaired the vehicle. My confidence in the vehicle was broken and I went online to - to complain. The - company responded via a Public relations spokes person. I received a - % employee discount and rebates toward the purchase of the vehicle. Unknown to me at the time of purchase the cost of the Lemon w... |
BB&T Financial Consumer Loan problems when you are unable to pay March 17, 2016 - I have an account through BBT and I also have a vehicle loan. On -/-/2016 my husband was hurt at work and has been unable to work since so after talking to BBT we decided to do a voluntary repossession on our truck that we was paying - a month for because we knew that we couldnt pay it with him not working and we didnt want to get behind. When we took the truck back to the BBT location - of their employees told me that they would sale the truck and if there was still an amount owed they would set up a payment plan with me. After that day we had recieved nothing from BBT about our t... |
BB&T Financial Consumer Loan problems when you are unable to pay January 15, 2016 - I had a loan with Regional Acceptance for an auto. On - I filed for bankruptcy. This account has been reported delinquent since -. I have contacted the bank by phone and they directed me to put it in writing. I put my concerns in writing and heard nothing. I then did a follow up phone call and was told to put in writing again. Which I again have done. My account is being reported as a charge off when it was n't a charge off at all it was a bankruptcy. It is also being reported as follows : - reports account opened -/-/-. balance -. Last updated -/-/-. Last payment... |
BB&T Financial Consumer Loan problems when you are unable to pay December 22, 2015 - I am late on my Auto loan with Regional Acceptance Corporation ( Phone : - ) www.regionalacceptance.com, They are calling several times a day, often before -, and frequently back to back calls or 3-4 calls within 15 minutes of each other, in addition to emails, despite my having contacted them and making payment arrangements. ... |
BB&T Financial Consumer Loan problems when you are unable to pay December 15, 2015 - Regional Acceptance has been contacted my cell phone 4-5 times a day via auto dial & wo n't leave messages. Additionally, on -/-/15 they did call me and leave a voicemail at - - PST - which is a clear violation of the FDCPA to contact me prior to - - PST as I reside in California. ... |
BB&T Financial Consumer Loan problems when you are unable to pay November 29, 2015 - I have payments of $360.00. a month for a 2012 - -. For the past two years everything was fine until I ran into some financial difficulties. If i miss a payment, they constantly call me several times a day.They also call my friends and relatives. I 've told them at least - times to cease and desist. They still keep doing it. I want them to leave me alone. ... |
BB&T Financial Consumer loan problems when you are unable to pay October 24, 2015 - They use terrible practices when trying to collect pass due payments. You advise them about paying the past due amount and they tell you no you owe me double the amount '' but my next payment will not be due at that present time. They leave unprofessional voice messages and threatening messages, they sent emails to my job after I told them not to contact me at my job. I choose not to speak them because they are not willing to help. They have employees trying to hit there monthly numbers regardless what it takes. I will seek an attorney for these unprofessional practices. ... |
BB&T Financial Consumer loan problems when you are unable to pay October 6, 2015 - The credit balance of the account is - and all the outstanding debts were waived by the company and yet the information has n't been given to the credit agencies. I would like for Regional Acceptance Corp to immediately send the updated information to all - of the credit reporting agencies. ... |
BB&T Financial Consumer loan problems when you are unable to pay October 6, 2015 - My wife and I had purchased a vehicle from a dealership, and the bank the they used has now refused to give us the Title, since a Medical condition caused us to falter on the last few payments. The bank in question has been playing hide & go seek '' with the Title, using various other institutions as a penalty to us. I once told them to come and pickupt the vehicle, AFTER they made contact with me, but they didia random drive-by to try nd pick it up. When it was n't in front of the house, they then used this tactic as an excuse to with-hold the Title, and claim we did n't deliver as promised.... |
BB&T Financial Consumer loan problems when you are unable to pay August 28, 2015 - I had an autoloan with BB & T Bank that was part of a Chapter - Bankruptcy. I filed for protection in -/-/- Case # - this was dismissed prior to the confirmation due to a clerical error but payments were still being made to the trustee. This Case # - followed and again due to clerical error was dismissed prior to confirmation but payments were still being made to the trustee. Case # - replaced the previous cases and was dismisses AFTER CONFIRMATION in -/-/- due to loss of employment. At issue is the reporting by BB & T stating that I was past due while in the chapter -... |
BB&T Financial Consumer loan problems when you are unable to pay July 23, 2015 - I called into to cancel my payment due to fraud. Dated for tomorrow. I was advised that they would cancel it tomorrow once I called in with my new payment. I explained several times I wanted it cancelled today. I was advised she could n't or would n't do it. Then told due to my delinquency I would have to speak with management. I asked why it could n't be cancelled was told I needed to set something up. Her name was - the debit payment was never cancelled after again explaining it would n't go through due to closing out that debit card. I felt like my checking information was held hostage w... |
BB&T Financial Consumer loan problems when you are unable to pay July 9, 2015 - I voluntary turned the car in -, BB & T bank charged the account off. - later, they are still reporting it currently deliquent. ... |
BB&T Financial Consumer loan problems when you are unable to pay June 29, 2015 - I have been working with - for over 3 years. My auto loan is at a rateof 24 percent. The phone calls are relentless beginning at - daily. I am trying my best withthese people but nnothing is good enough. I am exhausted due to their overwhelming phone calls. ... |
BB&T Financial Consumer loan problems when you are unable to pay June 4, 2015 - BB & T called in -/-/- and stated that my wife ( ex-wife now ) had - unsecured lines of credit that were in default and that since we were married and that I had accounts there as well, it was my responsibility to repay them or they would damage my credit. At that point I agreed to pay them a minimal amount each month to keep this from happening. I paid on those accounts until -/-/- when my attorney advised me that I did n't have pay anything that I did n't sign for especially, under duress. These accounts were called into question when they were reported to the credit bureaus and... |
BB&T Financial Consumer loan problems when you are unable to pay April 16, 2015 - my complaint is against BBT the bank I have a checking account ending on # -, they are taken money without my authorization or permission to pay BBT Visa and unsecured line of credit, I notified them, I 'm extremely ill and I need to declare bankruptcy I notified them by - -mail and letters still they wait for my social security to come throught to take the money out, when I was not ill I used to make payments on a monthly badsis at the bank, now that I 'm deckaring bankruptcy they are taken the money to pay the - VISA and unsecured Line of credit, I need my social security to live... |
BB&T Financial Consumer loan problems when you are unable to pay March 24, 2015 - Our auto loan company, Regional Acceptance Corporation, calls us - times per day. They also call our work and they 've been told not to. We set up payment arrangements with them but they continue to call. I also told them I work - shift and sleep during the day. They usually start calling around - I will attach the letter I wrote to them this morning that specifies more details. ... |