BB&T Financial Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

BB&T Financial Consumer loan department,

Vehicle loan Problems when you are unable to pay North Carolina

They use terrible practices when trying to collect pass due payments. You advise them about paying the past due amount and they tell you no you owe me double the amount '' but my next payment will not be due at that present time. They leave unprofessional voice messages and threatening messages, they sent emails to my job after I told them not to contact me at my job. I choose not to speak them because they are not willing to help. They have employees trying to hit there monthly numbers regardless what it takes. I will seek an attorney for these unprofessional practices.

BB&T Financial customer in North Carolina
Oct 24, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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