BB&T Financial Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

BB&T Financial Consumer Loan department,

Vehicle loan Problems when you are unable to pay Texas

I co-signed on an auto loan for my ex-husband who stopped making his payments and Regional Acceptance placed me as primary on the loan. I have never seen this car nor is it in my possession. I have told them this hundreds of times and given them my ex 's contact information. However, they continue to harass me by calling my job daily and my cell daily. They are bullies and threaten they will take everything from me. They use scare tactics and treat me horribly. I am a single mom with - - daughters of which I do not receive child support or any assistance. I was unfairly made primary on this loan and have tried to be as cooperative as possible to no avail. The interest on this loan is almost 30 % and the balance never goes down, it continues to increase. Please help!

BB&T Financial customer in Texas
Jun 29, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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