BB&T Financial Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

BB&T Financial Consumer Loan department,

Vehicle loan Problems when you are unable to pay Virginia

[ Case number : - ] The company responded to my complaint and the result was unsatisfactory. BB & t hired - which is a collecting agency once the car was taken away.The vehicle was sold at an uction. Yet, the company has chosen to seek garnishment for wages which exceeds the deficiency amount. They are seeking the originating loan amount instead. As stated : I defaulted on your payment schedule and the vehicle was repossessed on - -, -. The vehicle was sold on - -, -. BB & T attempted to collect the deficiency balance of $10000.00 but was unsuccessful in obtaining a repayment agreement. BB & T assigned the account to the attorney firm of - - - to obtain a judgment against you. BB & T obtained a judgment on - -, - in the amount of $10000.00 with an interest rate at 10.99 % from - -, - until paid, cost of $51.00 and attorney fees of $2500.00. First it is immoral and unethical to charge someone interest on a deficiency amount. This could be illegal. Second, the only amount I should owe is what the deficiency amount was after the sale. Third, how is a company allowed to take your vehicle for nonpayment, resell it, charge interest and then try to garnish wages for the original amount of the loan??? this has to be illegal!

BB&T Financial customer in Virginia
Jul 08, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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