BB&T Financial Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

BB&T Financial Consumer Loan department,

Vehicle loan Problems when you are unable to pay Michigan

I had a loan with Regional Acceptance for an auto. On - I filed for bankruptcy. This account has been reported delinquent since -. I have contacted the bank by phone and they directed me to put it in writing. I put my concerns in writing and heard nothing. I then did a follow up phone call and was told to put in writing again. Which I again have done. My account is being reported as a charge off when it was n't a charge off at all it was a bankruptcy. It is also being reported as follows : - reports account opened -/-/-. balance -. Last updated -/-/-. Last payment made -/-/- and account closed -/-/-. How can I make a payment in - and the account close in -? Also no report of late payment from - to present. Regional acceptance reports to - the following. Date opened -/-/-. Last reported -/-/-. Included in bankruptcy. First major delinquency report -. Months reviewed -. First delinquency -. - reports the following from Regional Acceptance. Date opened -. Reported since -. Date of status -. 60 months - payment. balance as of - is -. Shows payment history with 30 day late being -. Regional acceptance is reporting whatever it wants to report and not verifying the information. I have disputed with credit bureaus who do not do thorough investigation and only update information provided by regional acceptance. I have also phoned and written Regional Acceptance and nothing is being resolved. They are also reporting as a charge off. So basically the account is over 7 years delinquent, included in bankruptcy and a charge off.

BB&T Financial customer in Michigan
Jan 15, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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