BB&T Financial Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

BB&T Financial Consumer Loan department,

Vehicle loan Problems when you are unable to pay Texas

I purchased a New - Dodge Dart from - -. This vehicle was a Lemon and at - miles the Head/Upper Engine Block failed, I took it to be repaired and after attempting to blame me until I verified the Oil I performed my - oil changes with as being appropriate The dealership repaired the vehicle. My confidence in the vehicle was broken and I went online to - to complain. The - company responded via a Public relations spokes person. I received a - % employee discount and rebates toward the purchase of the vehicle. Unknown to me at the time of purchase the cost of the Lemon was " rolled into '' the cost of the new purchase.


I went to work for the Texas Department of Criminal Justice and currently earn - LESS per month. This affected my ability to pay my - loan payment monthly. After receiving and recording threatening Phone calls from Regional Acceptance Corporation, I asked for a supervisor to speak to me regarding my case. The Head of the - office spoke to me and arranged a separate arrangement wherein I paid - per Month to " Catch Up ''. I made Five Payments, those payments were documented as being - with the consumer credit bureaus and the website. It is notable that during this good faith payment attempt, I was purposely mis-documented and reported, a repossession order was claimed and shows up on my credit reports. When repercussions of my ongoing retaliation from the VA again affected my Pay, The account was closed and Because I was unable to make more than a good faith payment on one occasion. I formed a trust because I am unable to continue making exorbitant payments on a - Dodge Ram of - when the value of the vehicle at its highest possible valuation is -.

BB&T Financial customer in Texas
Mar 22, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints6/20128/201211/201212/20123/20134/20135/20137/20139/201310/201311/201312/20131/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20142/20153/20154/20156/20157/20158/201510/201511/201512/20151/20163/20164/20165/20166/20167/20168/20169/201610/201612/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialProblems when you are unable to pay1.3%97.4%1.3%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay0.7%9.6%1.3%0.2%1.8%4.3%80.7%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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