BB&T Financial Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

BB&T Financial Consumer Loan department,

Vehicle loan Problems when you are unable to pay Arizona

I am past due on my car loan. I 've made it clear that I ca n't have any calls at my work and that the only number I have is my cell phone. both yesterday and the previous days I get at a minimum - calls. yesterday ( -/-/16 ) I had a total of 5 calls ( 4 to my cell phone and 1 to my work ). my cell phone calls were done at - - ( a voicemail was left ) - ( another voicemail was left ), -, and -. I also had a call on my work phone around - where the agent id herself and after I hung up the phone she called my cell phone AGAIN at the - time. this is common. I get multiple harassing calls and they even continue AFTER a voicemail is left or AFTER I had contact with someone. I just started my job and I got in trouble for the harassing calls - this is why I made it crystal clear that they can not contact me at my work. I called Regional Acceptance and have since Ceased all contact because I ca n't trust them to follow Debt Collection LAWS when it comes to my employment.

BB&T Financial customer in Arizona
Apr 29, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints6/20128/201211/201212/20123/20134/20135/20137/20139/201310/201311/201312/20131/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20142/20153/20154/20156/20157/20158/201510/201511/201512/20151/20163/20164/20165/20166/20167/20168/20169/201610/201612/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialProblems when you are unable to pay1.3%97.4%1.3%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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