BB&T Financial Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

BB&T Financial Consumer Loan department,

Vehicle loan Problems when you are unable to pay California

Regional Acceptance has been contacted my cell phone 4-5 times a day via auto dial & wo n't leave messages. Additionally, on -/-/15 they did call me and leave a voicemail at - - PST - which is a clear violation of the FDCPA to contact me prior to - - PST as I reside in California.

BB&T Financial customer in California
Dec 15, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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How BB&T Financial handles Problems when you are unable to pay complaints

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints6/20128/201211/201212/20123/20134/20135/20137/20139/201310/201311/201312/20131/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20142/20153/20154/20156/20157/20158/201510/201511/201512/20151/20163/20164/20165/20166/20167/20168/20169/201610/201612/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialProblems when you are unable to pay1.3%97.4%1.3%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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