BB&T Financial Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

BB&T Financial Consumer loan department,

Vehicle loan Problems when you are unable to pay Wisconsin

Our auto loan company, Regional Acceptance Corporation, calls us - times per day. They also call our work and they 've been told not to. We set up payment arrangements with them but they continue to call. I also told them I work - shift and sleep during the day. They usually start calling around - I will attach the letter I wrote to them this morning that specifies more details.

BB&T Financial customer in Wisconsin
Mar 24, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Consumer disputes how BB&T Financial handled their complaint

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints6/20128/201211/201212/20123/20134/20135/20137/20139/201310/201311/201312/20131/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20142/20153/20154/20156/20157/20158/201510/201511/201512/20151/20163/20164/20165/20166/20167/20168/20169/201610/201612/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialProblems when you are unable to pay1.3%97.4%1.3%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay0.7%9.6%1.3%0.2%1.8%4.3%80.7%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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