ProCollect, Inc Medical Complaints

Review and analysis of over 77 Medical complaints against ProCollect, Inc

ProCollect, Inc consumers have reported over 77 official complaints related to Medical. Out of the 77 consumer complaints against ProCollect, Inc, 43% were disputed by the consumer (i.e. the consumer was not happy with how ProCollect, Inc responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against ProCollect, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Medical Consumer Complaints


ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

March 28, 2017 - After viewing a copy of my credit report, I noticed a collection account placed on my credit report from you in -/-/2015 Account # -. I am requesting that you allow me to validate the alleged debt. I am unaware of any outstanding medical bills that I possess, and I am seeking the name and hospital/medical provider to which I owe the debt and a detailed breakdown of the fees that I owe. Additionally, I am allowed under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. I did not give permission to any of my curr...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

March 22, 2017 - The debt for - was deleted off - from Procollect. I have no knowledge of this medical bill. It needs to be deleted from all - credit bureaus immediately....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 5, 2017 - Ive contacted this company NUMEROUS times over the past several months as well as - recently as of -/-/2016 with no response or resolution still and it 's almost a year now to dispute this account. Ive requested for them to send me SIGNATURE verification that I signed for this proclaimed debt on NUMEROUS times only to receive a bill which does NOT prove this to be MY DEBT. This has went WAY past the 30 days limit to prove or delete and this company has done NEITHER even upon MANY MANY request from me for them to do so....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 5, 2017 - Ive contacted this company as well as - in my recent attempts on -/-/2016 NUMEROUS times over the past several months almost a year now to dispute this account. Ive requested for them to send me SIGNATURE verification that I signed for this proclaimed debt on NUMEROUS times only to receive a bill which does NOT prove this to be MY DEBT. This has went WAY past the - days limit to prove or delete and this company has done NEITHER even upon MANY MANY request from me for them to do so....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 16, 2016 - I have no knowledge of this account...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

November 21, 2016 - Sent numerous certified letters requesting verification never received ANY response. This has been well over 90 days on 3 30 day respond or remove letters. No response and the account ( s ) are still on my credit report WITHOUT being verified...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

November 21, 2016 - Sent numerous certified letters requesting verification never received ANY response. This has been well over 90 days on 3 30 day respond or remove letters. No response and the account ( s ) are still on my credit report WITHOUT being verified...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid

August 23, 2016 - ProCollect of - continues to leave a $41.00 collection debt on my - Credit even though I have proof they cashed the check for this debt 4 months ago and I have called them 3 times to have this removed since that time. It has kept me from re-opening my main - - card account two times now. They have made two promises of dates that this will be removed from my credit report and those dates have long since past. What teeth can you put in to this and force them to act now???...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

August 12, 2016 - I have been receiving collection letters and telephone calls from ProCollect, Inc., - - -, -, T- -, telephone no. -, since last year, on a debt I do not owe. I have had multiple telephone calls with the staff of this company, the most recent on : 1 ) - -, - at - with - -, 2. - -, - at - with - - and today, - -, - at -. with a supervisor, - -. In - - I had a medical emergency which required me to visit - - - -, - - - -, -, Texas -. Before going to the Emergency Room, I checked with my...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

July 30, 2016 - Pro collect initially contacted me about a debt I owed an apt complex, -. I then contacted the apt complex and after discussing some errors, they reduced the amount from $1600.00 to $900.00. The manager also sent me an email confirming that change. I sent it to pro collect and they refused to correct the error. I contacted the - and filed a complaint, at which time Procollect stated they would correct the error. They did not. I contacted pro collect to settle the debt for the $900.00 and pro collect responded by stating that the $900.00 was a settlement offer only if I paid it in...

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ProCollect, Inc Debt collection false statements or representation attempted to collect wrong amount

January 30, 2016 - My husband and I have - insurance ( - - -, and - ) I went to the hospital - for a - insurance was billed. I paid my $100.00 deductible at the hospital, never heard anymore about this bill until recently ( -/-/- ) when I had a credit report change alert ( someone applied for a - ) while I was reviewing my credit report I noticed a $510.00 medical bill. I inquired about it and was told " It was sold to us in -/-/- and we will report it every month on your credit report until it is paid. '' I was not aware of this bill. I am very upset about this, this Pro Co...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 18, 2015 - This debt is related to an - admission that occurred in 2010 at - -, -. I do not remember the exact circumstances, but has an idea which i remember, and the facts my wife has explained to me. I was discharged - following the morning admission, despite the protest from my wife, who is an - She protested the discharge as I still had -. Despite her protest, I was discharged. I then had - which occured following a -. In the evening, I was returned - and again I was admitted -. As far as I know, it was a weekend and from the -, I was in the hall way as there wa...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 16, 2015 - - - from Procollect advised me that I need to contact him, but I have already forwarded him documents confirming that the account is not mine, I am already registered with the Do Not Call List and he keeps calling me daily. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid

December 15, 2015 - I paid a debt from a debt collection company, that sent me a letter stating that I pay a certain amount to be taken off my credit report. The letter stated I pay 50 % of the bill, that will bring the account to a - balance and it will be deleted off my credit report. I 've called several times after I made the payment because they subtracted the money I paid which made it balance that I would owed. I 've disputed with the credit bureau and submitted documentation to prove my case, but yet, still see this account on my credit report. However, they did bring the balance to a - balance but ...

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ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt

November 30, 2015 - Attached is a copy of a collection letter from ProCollect addressed to my deceased wife, - -, who died on -/-/-. Approximately 2 years ago, ProCollect started contacting my wife by phone/mail regarding this debt. At that time I contacted ProCollect by phone regarding the alleged debt and was told that it was for an emergency room doctor who treated her at - - - prior to -/-/-. ( I do n't recall the exact year, but it was prior to -/-/-. ) This was the first contact that I can recall that was ever received regarding this debt. I verbally explained to ProCollect tha...

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ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt

November 23, 2015 - I disputed - ProCollect accounts in my credit file with the CRA. Procollect inturn sent was they considered validation of the debt '' to me via mail. First, I never received anything regarding this debt before discovering it in my credit report in - 2015. Secondly, when I attempted contact the original creditor, I find that they are no longer in business. So, when I received the validation '' from Procollect, it showed me nothing! I have attached scanned copies of the attachment that procollect sent me as validation of the debts appearing in my credit file for $600.00, $620.00 and ...

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ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt

November 19, 2015 - I recently decided to sign up for a credit monitoring service so I could check and monitor my credit. My family is looking to purchase a new home in the near future. Upon doing this I noticed some collections that are of big concern to me and I feel are in violation of my rights. ProCollect is stating that I owe them $270.00 three times on my credit report from a company called - - - -. The account numbers are Procollect # -, - & -. In addition, all - dates reported are for - 2015. I have never visited this company in order to get - bills for the exact same amou...

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ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt

November 8, 2015 - Pro Collect has reported - accounts two times each ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid

October 27, 2015 - Procollect said I owed $200.00 for a debt for medical treatment by - - - for me, - -, date of service, -/-/08. My - - plan EOB shows that they were paid the PPO allowed charge of $200.00 and I owed $0.00. I have talked to them a number of times, mailed letters from my health plan, and a copy of the EOB. They will not work with me to resolve the matter, refuse to let me talk, insist I owe the debt, reported me to the credit bureaus and continue to harass me by phone ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid

September 29, 2015 - In 2012 I went to the Emergency room for a - - and was treated by - - - - of - - - -, ( - ). - was under contract with Aetna Health Insurance Company at that time. - did not turn the claim into the insurance company in a timely manner, and the claim was denied. Per their contract, - was not allowed to bill me, the patient. Instead of writing the amount off the books, the balance remained but they did not bill me. Later, - sold their Accounts Receivable to ProCollect. ProCollect refuses to acknowledge the paperwork that proves that I do not owe the d...

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ProCollect, Inc Debt collection communication tactics called after sent written cease of comm

September 23, 2015 - This collection agency Pro Collect '' has placed debt collection information on my - and - credit which has lowered my score. I have called them numerous times and they have sent me a - page, very heavily coded, letter which tells me absolutely nothing about this alleged debt. They placed this debt collection info on my credit reports BEFORE they even contacted me to collect the debt. I have told them NUMEROUS times, if they can show me where I actually owe this $75.00, I will be very happy to pay it. But they never bothered to show me. This is just not right. My credit has always ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid

August 27, 2015 - I had a assault from this company procollect. I 'm - - And Have Been Threatened With Phone calls, Fino scores, housing issues, higher interest rates, and they have broken the civil service act as Im a - soldier - and they were laughing and yelling at me over the phone over a medical bill from -. I 've been denied home, business loans, and any financial access to loan from this medical bills that are paid off and a furniture bill that is n't mine. I have medical bills paid off from - hospital of - Texas and an furniture bill that was put against me during my - in a -....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

August 6, 2015 - i went - hospital er in -/-/- was treated did not have ins. informed the intake person tha i could go to - if that was a problem they said it was ok because of my condition the hospital resolved my bill. now its -/-/- check my credit there is a bill from a company called procollect for $940.00 i call they tell me it from a physicians emergency care i tell them i have never heard of these people nor have i ever received a statement/ bill of any kind, they say dont care pay or will destroy your credit ask for itemized bill they refuse. i called - they tell me they no longer ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

July 20, 2015 - Went into - hospital ER in - texas previous years. All bills paid by -. Then out of nowhere I see pro collect collection trying to collect on the ER visits for - - - -. I never received anything from the - - -. I was never informed. I went to the hospital patient administration and asked why did n't they use my insurance they said they had nothing to do with this particular company for the doctors - - - - - only covers -. I 'm trying to get pro collect to send me a legal authorization letter saying they can legally collect for -. I called the ...

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ProCollect, Inc Debt collection communication tactics used obscene/profane/abusive language

July 8, 2015 - - - yelled and was verbally abusive to me on the phone, which was a call that I initiated for the simple purpose of finding out the origins of this collections account that I was not familiar with. He called me a liar when i stated that this was the first I 've heard of this account. ...

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ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt

July 8, 2015 - ProCollect refuses to provide any further information to verify the debt other than the name of the company and the amount. There is no contact information for the medical company as it appears they are no longer in business. The medical group appeared to provide services in - 2009 but we have never been contacted by phone or in writing until after the account was placed into collections and reported to the credit bureaus. We did not even get a chance to provide insurance information to the original provider. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid

June 22, 2015 - Collection company is trying to make me pay a collection fee for a debt that I paid years ago to the doctor and I do n't know how this company thinks it can collect from me. Their statements shows an original balance of $0.00 but they want a collection fee of $7.00. They are threatening if I do n't pay, Do not delay. Credit information is now being accessed for employment & apartment qualifying ''. Another threat is Procollect will delete your account from your credit report and reduce the balance by 50 % if payment of $7.00 is received in our office no later than -/-/2015. I do...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

June 17, 2015 - My father went to the ER at - - - - in - T-. The hospital registration erroneously thought I and my father were the same since we have the same basic names- - - - although I have a - name which is - - My father was n't able to pay some of his bills since he does n't have insurance. Unfortunately the hospital used my SS # and assigned it to my father 's account. This was sent over to the collection agency PROCOLLECT. Since it 's my SS # my credit report and score are now adversely affected. I contacted ProCollect and even sent documents so they can change the SS...

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ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt

June 16, 2015 - Received a debt notice -/-/15 for a medical service rendered over 5 years ago. This is the - notice of any debt related to unpaid claims. Deadline of -/-/15 to pay or be reported to credit bureau. Requested proof of the debt. They said they will mail it to me but I wo n't receive it by their deadline. This situation seems like a scam. I called - and was treated rudely each time. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

June 5, 2015 - Procollect Inc has placed a medical collection on my credit report that does not belong to me. The original creditor has contacted them and informed Procollect that the debt does not belong to me and they refuse to have it removed from my credit report. I have also sent debt verification letters and they have not responded, I have disputed this with -, and Procollec has verified it - times even after being contacted from the original creditor informing them that it 's not my debt. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

May 21, 2015 - ProCollect Inc. tried to collect a debt from me from -/-/2010. I never received a bill from the original person ( s ) and now 5 years later, this debt is on my Credit report. This is a medical bill from the physician that I never received. In Texas, this is past the statute of limitation and I have asked ProCollect to immediately remove this debt from my Credit Report. I have a daughter that will be heading to college shortly and this can ruin her financial aid if I cant apply for a loan to help her in school. I am asking for assistance in removing this debt from my credit report and to stop...

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ProCollect, Inc Debt collection disclosure verification of debt right to dispute notice not received

May 15, 2015 - I pulled my credit report on - -, 2015 after being denied a credit card due to my - score being low as - which is impossible only to find that Procollect who has never sent me anything in writing indicating they even had a debt for me has placed more than - collections items on my credit report repeatedly. Some - and - times the same account. This has cause my score to suffer drastically. ...

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ProCollect, Inc Debt collection disclosure verification of debt right to dispute notice not received

May 8, 2015 - I check my Credit Karma report monthly and several months ago this debt just shows up on my credit report as a bad debt '' from a PROCOLLECT. They never contacted me, or gave me a chance to even pay the $75.00 debt - if it was in fact legitimate. I wrote them a letter and got back a coded response with no discernable information on it to determine if it was even a good debt. They gave me no phone numbers to call for verification or any information on how to validate this debt. I 'm at a loss as to what to do now. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

April 13, 2015 - I contacted this agency because they are stating that I owe a balance on behalf of their client. The client ( - - - - ) went out of business. The hospital - - Hospital stated that they have nothing to do with Procollect and do not have a claim against me. I contacted the insurance company ( - ) and they stated that they never received a claim for this alleged bill. I requested the name of the physician who has placed this bill in collections and Procollect would not provide that information. This company will not provide me with the original account information nor will th...

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