ProCollect, Inc Debt Collection Complaint

Medical Communication tactics used obscene/profane/abusive language

ProCollect, Inc Debt collection department,

Medical Communication tactics Used obscene/profane/abusive language Texas

- - yelled and was verbally abusive to me on the phone, which was a call that I initiated for the simple purpose of finding out the origins of this collections account that I was not familiar with. He called me a liar when i stated that this was the first I 've heard of this account.

ProCollect, Inc customer in Texas
Jul 08, 2015

* Source: CFPB Complaint Database

ProCollect, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3ProCollect, IncComplaint HistoryComplaints10/20132/20144/20146/20148/20149/201410/201411/20141/20157/20159/201512/20157/20168/201610/20162/20173/20188/20189/201911/201912/20191/202001234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ProCollect, IncCommunication tactics100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact ProCollect, Inc

https://procollect.com/
800.839.8186
infotocollector@procollect.com
12170 N. Abrams Rd., Suite 100
Dallas TX 75243

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