ProCollect, Inc Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt is not mine

ProCollect, Inc Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Texas

After viewing a copy of my credit report, I noticed a collection account placed on my credit report from you in -/-/2015 Account # -. I am requesting that you allow me to validate the alleged debt. I am unaware of any outstanding medical bills that I possess, and I am seeking the name and hospital/medical provider to which I owe the debt and a detailed breakdown of the fees that I owe. Additionally, I am allowed under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. I did not give permission to any of my current or prior medical providers to release any of my medical information to a third party. I am aware that the HIPAA does allows the release of limited information about me but anything more is to only be revealed with the patient 's authorization. Therefore, my request is twofold - validation of debt and HIPAA authorization. Please provide breakdown of fees including any collection costs and medical charges. Provide a copy of my signature with the provider of service to release my medical information to you. Cease any credit bureau reporting until the debt has been validated by me.

ProCollect, Inc customer in Texas
Mar 28, 2017

* Source: CFPB Complaint Database

ProCollect, Inc response to complaint:
Closed with explanation

Consumer disputes how ProCollect, Inc handled their complaint

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Contact ProCollect, Inc

https://procollect.com/
800.839.8186
[email protected]
12170 N. Abrams Rd., Suite 100
Dallas TX 75243

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