ProCollect, Inc Debt Collection Complaint

Medical Disclosure verification of debt not given enough info to verify debt

ProCollect, Inc Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt Texas

I recently decided to sign up for a credit monitoring service so I could check and monitor my credit. My family is looking to purchase a new home in the near future. Upon doing this I noticed some collections that are of big concern to me and I feel are in violation of my rights. ProCollect is stating that I owe them $270.00 three times on my credit report from a company called - - - -. The account numbers are Procollect # -, - & -. In addition, all - dates reported are for - 2015. I have never visited this company in order to get - bills for the exact same amounts. I have written ProCollect starting -/-/- and they have not validated that I have - medical debts for the exact same amounts with the same company. I can not get anyone from Physicians Emergency care when I tried calling to verify I have - bills owed for the same amounts. Since ProCollect has not verified the accounts after 2 attempts by mail. My belief then is that they are in violation of the Fair Debt Collections Practices Act and the Texas Finance Code for placing multiple collections on my bureau for the same thing. Due to this it is my belief that they should be removed ASAP from my account.

ProCollect, Inc customer in Texas
Nov 19, 2015

* Source: CFPB Complaint Database

ProCollect, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3ProCollect, IncComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201511/20151/20165/20166/20167/20168/20169/201610/201611/20161/20173/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ProCollect, IncDisclosure verification of debt1.3%98.7%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt4.9%76.1%1.4%15.4%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact ProCollect, Inc

https://procollect.com/
800.839.8186
infotocollector@procollect.com
12170 N. Abrams Rd., Suite 100
Dallas TX 75243

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