Medical Cont'd attempts collect debt not owed debt is not mine
ProCollect, Inc Debt collection department,
Medical Cont'd attempts collect debt not owed Debt is not mine Texas
My father went to the ER at - - - - in - T-. The hospital registration erroneously thought I and my father were the same since we have the same basic names- - - - although I have a - name which is - - My father was n't able to pay some of his bills since he does n't have insurance. Unfortunately the hospital used my SS # and assigned it to my father 's account. This was sent over to the collection agency PROCOLLECT. Since it 's my SS # my credit report and score are now adversely affected. I contacted ProCollect and even sent documents so they can change the SS # to my father 's but they refused to help me. The account manager, -, even accused me of taking over my father 's debt, saying I am now responsible for it. I did not sign any paper to assume my father 's debt, and - could n't produce -. I have contacted the hospital too, they sent me a letter apologizing for their mistake. Their business office, according to them, has contacted ProCollect so they can correct the error and - the hospital assured me that ProCollect promised to fix the error which has not happened. I am writing to please beg and implore to help me with this situation. I can still open new credits but with less favorable terms. I want to shop for auto and home insurance but I get less favorable quotes because my credit score plunged from - to -. All I 'm asking is for ProCollect to change the SS # on file on my father 's record from mine to his since the debt in question is not mine. Until this day they refuse to do so and I am being punished for something I did not do nor obligated to settle. I will attach documents as soon as I know how to do so. Thank you very much
ProCollect, Inc customer in Texas
Jun 17, 2015
* Source: CFPB Complaint Database
ProCollect, Inc response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://procollect.com/ |
Phone | 800.839.8186 |
[email protected] | |
Address | 12170 N. Abrams Rd., Suite 100 Dallas TX 75243 |
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