Review and analysis of over 1,851 Conventional Adjustable Mortgage (Arm) complaints against Nationstar Mortgage
Nationstar Mortgage consumers have reported over 1,851 official complaints related to Conventional adjustable mortgage (ARM). Out of the 1,851 consumer complaints against Nationstar Mortgage, 27% were disputed by the consumer (i.e. the consumer was not happy with how Nationstar Mortgage responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Nationstar Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Nationstar Mortgage Mortgage loan modification,collection,foreclosure December 23, 2016 - I just found out my home is in foreclosure. My home was in foreclosure 10 years ago, but the foreclosure was dismissed for lack of evidence by the plaintiff. I initiated a short sale a few days ago and was just informed by my Realtor that my home is in foreclose and has a sale date -/-/-. I have n't never been served with papers notifying me that there was a case pending. NationStar has been in contact with me and is aware of, my mailing address. I also have a buyer interested and they will not entertain the short sale unless I agree to auction the property off. I have a sick child at hom... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure December 13, 2016 - I have asked Nationstar for assistance for a few months now and they have agreed to help me. Unfortunately my health has been deteriorating rapidly due to the amount of stress I have been under. This made it very difficult for me to get the required documents together in the time provided. All of this stemmed from my wife 's poor health as she was diagnosed with - and subsequently the - of her - -. For me this placed me in a very bad situation as I suffered a - which - and took over -. All this not being enough the mounting medical bills and depleting money reserves placed... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure December 12, 2016 - RE ; NATIONSTAR Mortgage - Loan # - Hello, I 'm reaching out to you because it is now over 7 months since I requested help from Nationstar Mortgage to sell my under a Home Affordable Foreclosure Alternative in order for me and my family to avoid foreclosure. Now after we provided all the documents, buyers offer and appraisal requested by nationstar. Nationstar is refusing to work with the buyer that offer the max amount requested by Nationstar Mortgage. I called Nationstar Mortgage and spoke to - - and she told my realtor because one of her family members is interested on my home.... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure December 4, 2016 - Again I just received today - -. - a letter from Nationstar asking me to fill out an application for Making Home Affordable Modification Program. I can not remember making any inquiry about Making Home Affordable Modification Program. The only Making Home Affordable Modification Program I ever asked for was in - which is HAMP Loan Modification Program and is yet to be resolved. Again, Nationstar is trying very hard to steer me away from the HAMP Loan Modification Program to entirely different program I did not ask for. This has been their scheme since -. See attached the letter... |
Nationstar Mortgage Mortgage settlement process and costs December 1, 2016 - I finally read the responses from nationstar, because I never had logged in before and had n't received any of the responses, by mail or email and had no idea any of this had happened. I have submitted a dispute, but have also found fraud in the note of loan rates and adjustments and pre-payment penalty. I have attached a copy with the highlighted forged signature.... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account November 30, 2016 - I have a mortgage that is a - account. I have been trying to get a loan modification from Nationstar Mortgage and without success. Finally they sent me a letter offering a modification with the monthly payments higher than what they were before. My home has been sold from one lender to another. The balance they are reporting is not accurate. many of my payments are not showing and only a small portion is showing. Please help me with this matter... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure November 29, 2016 - -/-/2016 A week ago we got notice that our house was being foreclosed by Nationstar bank. We had been working on a modification of our loan and after losing our applications three times by facts as they wrapped up interest charges on our loan, - -, " our dedicated loan specialist '' told us that if we made six consecutive payments within a month without being delinquent we would then move on to the modification. We complied " to the letter '' and sent our checks of over $1200.00 every month as instructed. Now we are told that we never made the payments although our bank statements sa... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure November 17, 2016 - After multiple attempts to get help to save my property from foreclosure I was offered a mortgage modification that is worth 3 times what the property worth a bigger debt in return for an affordable payment. How is this supposed t to help me?... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure November 3, 2016 - My bank sold my house, when they told me there was no sale date and they had postponed the last one. They did n't notify me of the sale prior to the sale as they have in the past. I only got a notice that it had been sold.... |
Nationstar Mortgage Mortgage credit decision / underwriting November 3, 2016 - I am working with the borrower on a short sale with Nationstar Mortgage. The lender is pushing the short sale into an auction site called - but utilizing this site has been very stressful for the seller. He is an elderly man with health issues, he and his family have been continuously harassed by people, brokers and lawyers but Nationstar refused to bypass the auction. There is already a buyer involved and there is a legitimate offer on the table which we are trying to have reviewed. This auction site is very inconvenient and is technically not an investor guideline to review short sales.... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account October 12, 2016 - Nationstar Mortgage Loss Drafts Department which refuses to release insurance claim proceeds. All checks received from - insurance have been endorsed and sent to Nationstar Mortgage. As requested, all documentation required and listed in the Nationstar Loss Drafts Department package has been provided on timely manner and required inspection took place twice at our property. The second inspection was on - -, 2016 and repair has been approved for release all funds. The website says the funds have been released in 6 days. However Nationstar mortgage makes all possible way do not pay the... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure June 1, 2016 - In - my husband was killed in the military, leaving our daughter and I, I used his life insurance to buy a house for us. I was the victim of predatory lending, the company that did my mortgage is under federal indictment and all the people doing loans there are in jail. They forged my signature on documents and lied about me having a job and the rates and terms i agreed to changed on the final documents. in - my daughter was - and I had to close down - that I had opened the previous year and lost all my investment. The mortgage company at the time : -, illegally foreclosed on me... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure June 1, 2016 - We found this house in 1996 for - got switched to Nationstar and had to start paying our own insurance which they said they would do. We refinanced once because they told us it was in our best interest. Which we did but lost all the paper work in hurricane - have tried many times to refi with the rates so low. Going thru bankrup got a bill for - plus they are now saying we owe - plus the - on a - year old loan for - something somewhere is very wrong. Any advice or help would help us out the pressure and - is horrible.... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure June 1, 2016 - To Whom It May Concern, I have been dealing with Nationstar Mortgage LLC, hereinafter referred to as Nationstar, for nearly four years. To the best of my recollection, I do not believe they have been honest with me in regards to my debt obligation. Since -, I have been trying to get them to disclose to me who the beneficiary of my debt is. I have sent them Qualified Written Requests, searched - records, and ordered a securitization audit. All of the information I have received does not match up to the limited information I have received from Nationstar in the past three years. In - of... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account May 26, 2016 - Nationstar Mortgage provides payoff for loans only through the last day of each month. If you loan closes - -, you are required to pay them interest through - - no matter what. Then, once interest is paid to them through - -, they keep your money another thirty days before sending the refund. In the above scenario they have use of your money for almost 60 days. This must be a lucrative business for them in that they have thousands of consumer 's money to invest for periods of time. In my case, it is $1600.00. I can only imagine what they are making on the float of all consu... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 20, 2016 - I have a written statement explaining that I applied for a loan modification and was denied because they stated that I had received my allotted time fort a loan modification.... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account May 20, 2016 - My mortgage loan servicer, NationStar Mortgage, blindsided me by applying principal payments to my mortgage without any notice. This came on the heels of an interest rate increase, and the two combined make my payment 150 % of what it was previously, which is a significant increase and causes a financial hardship for me. Apparently, my note was interest-only for 10 years or - payments, so they are within their rights. However, I would expect a reputable loan servicer to make sure their customer was aware of this type of increase well in advance. To expect a consumer to remember a change 10... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 18, 2016 - Hi my name is - - I have a loan with NationStar # - property - - - - -, CA - I have been trying to avoid foreclosure by requesting a loan modification form my lender, i believe i am a victim of predatory lending and my lender is engaging in violations of the Home Owners Bill Of Rights such as dual tracking. they have refused to work with us to obtain an affordable mortgage payments.... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 17, 2016 - This complaint is based on Nationstar 's ( NSTR ) letter of - -, -, - to the Office of California Attorney General. NSTR claims that my file was evaluated under the DOJ Program ( DOJ/HMS ), and resulted in a negative NPV. This is a false statement and is their justification for decline. Therefore we are requesting validation under DOJ of the NPV performed by NSTR. NSTR response continues to provide no viable explanations or investigation into facts which have been presented to them. It also confirms NSTR incorrect conclusion, alleging they performed an NPV test under DOJ when clea... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account May 17, 2016 - Complaint against Nationstar Mortgage Company doing business with -. It has been about - years now since this company has not been sending me monthly mortgage statement as required by law so that I can follow up or know what my payments are, loan balance, etc. In the meanwhile, this company has raised my mortgage payment 100 % adding nearly $1000.00 more to my mortgage account making it very difficult for me to pay. When I refused to pay they reported me everywhere which brought my credit score down to the lowest point. I had no other alternative but to give them the money requested w... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 17, 2016 - We are attempting to submit a short sale with NationStar. We are given 90 days by the courts to proceeds with this short sale since NationStar wrongfully Foreclosed on the seller while she was in bankruptcy. We have submitted a - party authorization to nation star and the Asset Manager - -, -, has continually rejected our 3rd party authorization that was submitted with cause. The seller has been trying to do a short sale with NationStar for over 2 years and thy have done everything in their powers to circumvent this from happening. We need your assistance in this matter.... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account May 12, 2016 - My property taxes are paid from an escrow account with Nationstar Mortgage. As of - -, 2016 Nationstar Mortgage LLC raised my mortgage payment by $480.00 a month with no notice. When I called to ask why they said my taxes went up by over $400000.00. This is not true. They told me I have to provide the tax bills. I am going to forward the paid bills to them on -/-/16. However, they are already in receipt of the bills. The mortgage payment is due no later than -/-/16 or my modification will be in jeopardy.... |
Nationstar Mortgage Mortgage application, originator, mortgage broker May 11, 2016 - I am livid with Nation Star for refusing to work with me on a fair resolution to satisfy my foreclosure. I had to re-apply numerous times because Nation Star purposely used wrong property value and/or labeled my home as a single family residence to avoid approving my loan for - - modification. I was approved for - non-affordable modifications based on incorrect property value. Nation Star used an inflated property value to justify the outrageous trial payments and after submitting my own appraisal and proving them wrong they retracted the offer and allow me to re-apply. Again, they co... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account May 10, 2016 - This is a continuation from my report/comment of last month ( early - ) regarding Nationstar Mortgage. This was case -. I was told by -, from the Escrow department, on - that I would be getting an email that day explaining how the company calculated my new monthly payment, but as of this date I have not received that information. I called the company on this date because I had not received a monthly statement to make my payment for -. The message on the line as I waited in the phone cue was that my account was overdue! Just like last month. The amount it said I owed was over ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account May 9, 2016 - Please see a letter dated - -, - disputing my mortgage balance, I have been paying and have paid previous note holders but the payments are unaccountable. I have attempted to resolve this situation but I am not having any success. Please help me resolve this I do need your help. Date : - -, - - - - - - - - -, - - Loan Number : - - - - -, CEO Nationstar Mortgage holdings , Inc . - - - - -, - - Dear - -, I am compelled to write this letter to you, due to a recent review of my account ; in which I noticed ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account May 5, 2016 - our mortgage company - sold our loan to Nationstar in - ..nationstar is saying that we are behind - payment since - of 2015..when we were with -. I have all my checks and paperwork from - showing all of our payments were made and escrow was sent to Nationstar as of - 2015..I have called Nationstar 13 times they gave me false email accounts. false fax numbers. talk to a manager emailed her proof everything was paid. they will not try to fix the problem or help me out..they just keep saying I am behind a payment. not with them ... .but when I was with Ocwen.. ... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 4, 2016 - Submitted Request for a Standard Modification but was declined. ... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 3, 2016 - I worked in the mortgage industry for over 20 years. In - I purchased our home doing a - with - of -, at - Interest only, and a - and - for - -. Like everyone else I thought everything was going to be great. In - the industry as you know took a great hit. Our value in 3 years dropped from - to -. I was underwater. I worked for over 2 years trying to get my Modification with -. Always the same excuses and threats. They would lose paperwork and force me to start all over again. This was very distressing for me and my family. I spent countless nights -. I... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 3, 2016 - During the course of my mortgage, there have been several occasions where I have fallen behind on my payments. Each of these times, the mortgage company offers to assist with the problem BUT they have repeatedly tacked on charges in the amount of $5000.00 or more saying it is legal fees incurred by them for starting the foreclosure process? My mortgage has gone from the original $90000.00 up to around $150000.00. How can they do this? I have been amiss in doing anything about this because I have felt like I was at their mercy and because I HAD TO HAVE a home to live in. Can you help in a... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 3, 2016 - This home was purchased in 2005 before mortgage regulations were changed for predatory mortgage practices. This mortgage was and is a " predator '' mortgage. I have had - different mortgages in the past 15 years. All of the mortgage companies ( with the exception of NationStar Mtg. ) helped me to re-fi my " interest only '' loans into regular conventional loans when the market crashed. All of the other Mortgage Companies knew those mortgage terms were under great scrutiny by the Federal Government and they knew the terms of those old mortgages were not fair and were not conducive to long ... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 3, 2016 - I have a case with you is - I receveid a letter from nation star saying tht I was missing documents when I had printed out from there site that all paper work was recived so what are they doing playing with my feelings all I ask is for me to keep my home iam - - - and all I want is to lower my mortgage payment that there going to raise in - to - wich I can not afford due to the fact that I I lost my wife along are the papers that they send and the papers that I printed out from there web site that everything was completed please help me Sincerely - - ... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 2, 2016 - After providing all the documents Nationstar Mortgage LLC asked for a few times over they told the company who helps to modify my loan that I am not qualified. They said if they were to qualify me my monthly payments would be over $8000.00 a month! That means I have to make over $24000.00 a month to be qualified. My payments before the hardship was less than $4000.00 a month and I do n't know how do they calculate in order to come up with such a number. I called and they said the new loan is based on remaining years on the loan with fully amortized. I have heard that banks and servicers ... |
Nationstar Mortgage Mortgage settlement process and costs May 2, 2016 - Mortgage company has filed a trustee sale against my property while a lawsuit against them is filed. For the past 2 years I have tried to reach an agreement and resolve our differences with this company, and one option was to modify the loan, and for about a year their employees kept losing the paperwork that was being submitted to them, I kept re-sending them the same papers 2 or 3 times and still they would deny the modification stating that I did n't submit all the requested documents. I got fed up hired a law firm, they filed a lawsuit against them, because this company uses Robo-Signers, ... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure May 1, 2016 - For the past two years, my mortgage was sold from one company to another, while I was in modification process, by the time the process goes thru, my mortgage would get sold. then I would have to start all over again with the other company. I have dealt with - mortgage companies in the past three years, this last company Nationstar has been the worst, they dragged me thru this modification process, just to deny it and refuse to do anything, stating me its too late, I am desperate and very upset and do n't know what else to do. ... |
Nationstar Mortgage Mortgage application, originator, mortgage broker April 30, 2016 - Dear CFPB, In a previous complaint to you - - about Nationstar mortgage ( see attachment ) I respond to their requirements and submitted all the documents needed on - -. - - ( point of contact, See attachments ) acknowledge that the documents received and she sent it to the loan modification department. But today -/-/2016, I spoke to nation star employee - - - and he said NO DOCUMENTS WAS RECEIVED. A TRUSTEE SALE DATE POSTED ON MY FRONT DOOR FOR -/-/2016 WHILE I AM IN AN ACTIVE LOAN MODIFICATION. This is not right or fair, this is wrong, please kindly help m... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 28, 2016 - Nationstar Mortgage has mis-applied my advance mortgage payments previously. They have done so again, and It is important to me that the funds are applied correctly, as I am retiring. I must check online both - bank and Nationstar ( first and second Mortgages ), or they change the way they apply the extra funds. The agent from another country jhad so much background noise going on, and was unwilling or unable to correct the issue ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 28, 2016 - I am writing you to express my concerns over the predatory practices of Nationstar Mortgage , LLC. I have attempted to resolve this issue with them through numerous telephone calls and online inquiries and have reached an impasse and desire external oversight. I purchased a home in - -, T- while on - - with the - - in - -. I financed the purchase with a mortgage through -. I have maintained insurance through - from the purchase through the present, including a windstorm policy that is handled by - but underwritten by the -. - sold the mortgage to - Mo... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 27, 2016 - Nationstar, their lawyers have submitted evidence in court and the CFPB about fraudulent assignments filed in the - County Court House. Under Penal Code 115, 132 and 134 they are guilty of a felony which is forwarded to the proper authorities by suggestion of Individual Accountability for Corporate wrongdoing to all those agencies. We have on may occasions turned to the CFPB without any changes happening, only more wrong doings are submitted. The CFPB has failed to protect the consumer regarding " abusive '' servers, who are debt collectors, not Lenders, Holders in Due Course, Beneficiaries... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure April 25, 2016 - MY name is - - I have a mortgae loan with nation star Loan # - I lost my wife in 2014 of - I no longer have her help with her income due to her death I am a - year old man I tried to modify my loan with nation star because as of - - they want me to pay $1800.00 these people are very unprofessional my daughter - - have been calling everyday to speak to a - - and she has not respond not even one call from her than she contact a - - - and they filled out paper work and summit to nation star. and today she called and they told her I was denied for the mo... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 23, 2016 - My mortgage was sold to NATIONSTAR MORTGAGE in - of 2015. Prior to being sold to NATIONSTAR MORTGAGE my monthly payment was $640.00. NATIONSTAR sent notice that my new payment would be $650.00 however they did not provide any justification for the increase. My payment has now increased to $750.00 again with no justification. They are constantly calling me and sending junk mail asking me to refinance by they have never provided an escrow statement or justification of the increase. ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 22, 2016 - We recently received a mortgage statement showing our escrow account increased by a little over $460.00. Which is over double what the current escrow payment amount was. We never received an analysis until we called and requested it ( which is attached ). We were previously in a bankruptcy, but were receiving other notifications from Nationstar through our attorney, such as interest rate changes due to our ARM loan. They are stating they sent one to our attorney and to us. However, this analysis is dated after the date of our bankruptcy discharge. We logged into our online account and there ... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure April 21, 2016 - To fill a gap in the chain of title for my property from - I was given copies of original paperwork, payment information, applications and anything but what I asked for, a continuous, unbroken chain of title as proof of standing to foreclose. After numerous formal requests by QWR 's - transferred servicing to Nationstar.that continued the barrage of useless paperwork. I was sent a Corporate Transfer of Trust deed that - sent me that is a fraudulent, fictional, forged document that purports to fill the gap between - directly to the Pooling and Servicing Agreement of - for - tr... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure April 20, 2016 - I applied for a modification with Nation star mortgage since - 2015, but unfortunately no modification was approve even do. I show more income in application and the current loan is interest only, with a rate and payment increase in the following months. I believe Nation star Mortgage is not practicing fair business with me. ... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure April 20, 2016 - Borrower suffers from - and has been through a grueling process to try and keep his home. Now, he is in a short sale and we were able to obtain an all cash non-contingent offer at a price we believe is more than what the banks own BPO came in at. Nationstar has been made aware of the borrowers medical condition and how the stress of the process continues to affect him yet they have not responded to the offer stating the borrower has to list his home on their auction site and go through an auction process to " validate '' the sale to make sure they are receiving an offer that is in line with... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 20, 2016 - In Nationstar 's response to my complaints to the CFPB, they cited repayment plans offered to us on -, and -. The - 2014 plan split the one month that we were behind into - payments of $1100.00 to be added to our regular mortgage payment of $2300.00 for a total of $3500.00 for two months. The - 2014 plan was to split the one month behind into - payments of $760.00 to be added to our regular payment which would have resulted in - payments of $3100.00. In my first complaint to the CFPB, case number -, I stated that " The only plans Nationstar offered were plans ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 20, 2016 - In addition to reporting us to the - credit bureaus, refusing to help us by acknoweledging our hardship due to the unforseen circumstances regarding job loss and devastating illness, and erroneously stating that we are two months behind on our mortgage when in fact-we are one month behind - - Nationstar has added at least fifteen late payment fees to our account. Each fee is $ --which -as of today would total an extra $1100.00 on top of what we currently owe. How does Nationstar think that we can afford to pay these exorbidant late fees when we are struggling to make our mortgage pay... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 19, 2016 - I sold my condo in - MA in - 2012 in a short sale. Nationstar Mortgage was the servicer on my 1st mortgage which was paid in full at the time of the sale. Three and a half years later Nationstar is showing up as - separate dings on my credit report. - dated - indicated start of foreclosure although I was never notified of any such action and never received any paperwork upon sale of the property. The other item is dated - is fraudulent. I want these items removed from my credit report. ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 19, 2016 - I submitted a complaint about Nationstar Mortgage to CFPD ( case number - ) regarding their refusal to work with us regarding modifying our mortgage payments due to the hardship suffered pertaining to my husband 's job loss because of the sudden closing in -, - of the company that he had worked for years. Nationstar 's response was to submit to CFPD our payment history and a repayment plan from -. The - repayment plan was entered into prior to a - illness which nearly killed my husband in - - - and the subsequent loss of his newly aquired job ( - - ) due to the d... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 18, 2016 - Please keep in mind that I am a -, who is extremely knowledgeable about RESPA and other consumer credit/mortgage related matters/laws [ See, e.g., - v. - - - - -, - - - ( - - ), in which I was plaintiff 's counsel ] and have successfully litigated many such claims. The details of my saga are best explained in the attached documents, but the following is a very short summary : the servicing of the loan on my primary residence, which I 've had for 18 years, was transferred in or around - - from - - to Nationstar Mortgage. For the most part, everyth... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure April 18, 2016 - It started with a car accident. Not ours, someone else 's. On - -, 2015, on a slick ice-covered street, - cars collided and hit a utility pole outside our house. The impact soon sent the pole crashing down, nearly missing our house. At this time, we were struggling to keep up with mortgage payments which had ballooned to nearly double their original payment size, because our modification status had ended. The pole was not replaced for two whole months, and when it finally was, it took us nearly a month to realize the pole had been replaced poorly, smashing through our sewer line. We... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 13, 2016 - In - - we filed a Chapter - bankruptcy retaining our home at - - - in -, Maine -. NationStar is not showing proof of payments made via the bankruptcy and stopped taking our payments. They have now started a foreclosure case against us and have not been sending statements since -/-/-. Then in - - they sent a demand letter stating we need to pay $14000.00 to cure our default. They cashed our checks up until - -. Our bankruptcy attorney sent a check for $5000.00 where they were not accepting his payments and they returned this check back as well. This ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 12, 2016 - I was in a - - Bankruptcy which just discharged in -/-/-. I was notified that there was a delinquent balance on my loan and I asked for a summary of payments, 15 days later I asked again before it was finally sent. I was never notified of the supposed delinquency from -/-/-, nor was my bankruptcy attorney.In fact on -/-/- I called in to make my payment and was given a payment amount of $1000.00 which was represented as the total amount due.I realize the -/-/- payment was late but it was paid prior to a 30 day late and it was paid in the amount quoted to me by th... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 12, 2016 - A letter dated -/-/- from - - ( on my behalf ) was sent to Nationstar Mortgage LLC, with - straightforward questions. These - ( - ) questions are numbered - through -, and are listed as " Addendum '' on Page - of this letter. ( Attached ) Nationstar Mortgage LLC sent a reply dated - -, - ( attached ), which did NOT answer, or not so much as even respond to ANY of these - ( - ) questions. Moreover, the reply includes an attached 'Detailed Transaction History ' listing over - unexplained and unjustified transactions, of which some involve FEDERA... |
Nationstar Mortgage Mortgage application, originator, mortgage broker April 11, 2016 - I have a loan with NationStar Bank. I have requested a pay off amount for my loan for a refinance on -/-/2016. I was promised a 24-48 hours processing time. After 48 hours I have not received the pay off yet so I called them and they send it to me for the wrong date. I called them again and they are telling me it will be another three days. The people speak with a heavy accent are hard to understand. ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 11, 2016 - I received - consecutive 30-Day Lates with Nation Star Mortgage when I paid my mortgage on-time. Nationstar did not notify me that they placed an Escrow account on my mortgage which increased my mortgage about another $250.00 in which I was unaware. As I paid my normal mortgage amount on time each month, Nationstar took my payments, put them in a holding account, deemed me as unpaid and issued me - 30 day lates and they refuse to remove them. Attached is my proof of payment of both mortgage and property taxes. I need help getting them to deal fairly with me. ... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 7, 2016 - I have a negatively amortizing adjustable rate mortgage that I 've had since 2007. Since my loan, originally with - - -, has been transferred to Nationstar, they have not been able to adjust payments according the terms of the Note despite my spelling the terms out for them. It is now time for another adjustment and I went to make my payment online and they 've adjusted my payment incorrectly again. I can not make my next payment on their website because the site gives me no option but to make the incorrect payment. I am also in the mortgage business and I am aware of others to whom... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 5, 2016 - I was a - customer, bought by - - -, ballooned into having to file a Chapter - and during my bankruptcy, my loan was then taken over by Nationstar. Finished my Chapter -, now 11 months behind and over $100000.00 paid in interest alone in two years right under the trustees and attorneys noses, nothing to principle. Now, I 'm supposed to be current, not- and for the first three years they were listed in - spots as a secured creditor, never filing their secured debt. Confront my attorney and nobody seems to know why this was allowed to happen. Now, I come out of bankruptcy,... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 2, 2016 - Received an insurance claim check from - - - made payable to myself and wife, and our Mortgage Company. Mortgage Company is refusing to endorse check and release funds to us. They provided requirements of the documents they would need to release funds, we have provided all documentation provided to Insurance Company who reviewed and approved the claim and the money to fix our home. Every time we call/contact Mortgage Company, they claim that we need different paperwork or in some other form, and often times when calling their customer service line, they are based outside of the US, th... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account April 1, 2016 - Nationstar Mortgage has 1 ) not appropriately applied my excess loan payments towards principal. They forward it to the next month 's minimum payment. 2 ) put me on internet only notices without my permission, 3 ) and have continued illegal and predatory treatment of me. ... |
Nationstar Mortgage Mortgage loan modification,collection,foreclosure April 1, 2016 - I previously owned a home and it was re-financed w/ a partner who had vested some capital to keep it from foreclosure. Due to economy recession I rented the property.. The partner had forcefully moved in by changing locks on a new renter. Later the loan was modified without my authorization or knowledge by the vested partner. The partner failed to make MGT payments and the home went into foreclosure. NationStar Bank would not work with my attorney towards re-modification of the MGT even though I had completed a Modification Package they sent me. NationStar failed to follow up with me or my att... |