Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account New Jersey

Please see a letter dated - -, - disputing my mortgage balance, I have been paying and have paid previous note holders but the payments are unaccountable. I have attempted to resolve this situation but I am not having any success. Please help me resolve this I do need your help. Date : - -, - - - - - - - - -, - - Loan Number : - - - - -, CEO Nationstar Mortgage holdings , Inc . - - - - -, - - Dear - -, I am compelled to write this letter to you, due to a recent review of my account ; in which I noticed that my mortgage balance as of - -, - is $740000.00 which is not correct. Originally the mortgage


Please see the attached documents listed below : Attachment # 1, On - -, - a foreclosure mediation settlement was reached between the - Bank and I. Attachment # 2, On - -, - I was given an agreement to make - payments of $60000.00 and - for $8000.00. Attachment # 3, During this period - Loans merged with - - - And I received a letter dated - -, - approving my probationary mortgage. Attachment # 4 Payment schedule from - attached document. Attachment # 5, On - - my mortgage was transferred to Nationstar from -. Attachment # 6, A permanent mortgage was granted with the terms of -5 years $3600.00, please see the attached schedule of payment. I have been on time with my monthly payments and the payments were increased by almost three hundred dollars, I continued to send the same amount and found out all payments were put in suspension and I was retuned a check in the amount of $340000.00 I had not mail this amount. I called customer service and received correspondence marked # 7 which did not make any sense to me. In -, - I made an inquiry regarding balance due and received response dated - -, - please see document marked as # 8 which again did not satisfy my inquiry. Please see attached late payment due notices dated -/-/-, -/-/-, -/-/- and -/-/- marked as documents # 9, # 10, # 11 and # 12 these payment notices also reflect the mortgage balance due $620000.00 I am attaching copies of my bank statements in response to the above late payment notices, please see the bank statement for the period of - document # 13 in response to document # - a payment was made on - -, - Document # 14 in response to document # - showing payment received by Nationstar - - -, - Attachment # 15 in response to document # - showing payment received by Nationstar - - -, - Attachment # 16 in response to document # - showing payment received by Nationstar - - -, - and return the same amount to me on - - and on - -, - was ask to pay adjustment in the amount of $210.00 Please see attached document # 17 showing the increased payment in the amount of $3800.00 Attachment # 18 shows another increase starting - - there was another increase bringing the amount to $3900.00 You also reported delinquent payments to all - credit reporting agencies which has hindered me personally and professionally. Your staff has displayed a total incompetence and loan shark like behavior. I have been paying my payments religiously and on some occasions - a month. I am seeking an immediate action be taken to rectify my situation. I will deeply appreciate your cooperation in this matter and should be resolved within thirty days. Thank you, Yours Truly -