Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

I have a negatively amortizing adjustable rate mortgage that I 've had since 2007. Since my loan, originally with - - -, has been transferred to Nationstar, they have not been able to adjust payments according the terms of the Note despite my spelling the terms out for them. It is now time for another adjustment and I went to make my payment online and they 've adjusted my payment incorrectly again. I can not make my next payment on their website because the site gives me no option but to make the incorrect payment. I am also in the mortgage business and I am aware of others to whom this has also happened with Nationstar as their loan servicer.