Nationstar Mortgage Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Nationstar Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Illinois

Nationstar Mortgage Loss Drafts Department which refuses to release insurance claim proceeds. All checks received from - insurance have been endorsed and sent to Nationstar Mortgage. As requested, all documentation required and listed in the Nationstar Loss Drafts Department package has been provided on timely manner and required inspection took place twice at our property. The second inspection was on - -, 2016 and repair has been approved for release all funds. The website says the funds have been released in 6 days. However Nationstar mortgage makes all possible way do not pay the money.

Nationstar Mortgage customer in Illinois
Oct 12, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Nationstar MortgageComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20153/20165/20169/201611/20162/20174/2017050100150200250Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationstar MortgageLoan servicing, payments, escrow account0.7%95.2%0.4%1.2%0.1%1.0%1.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
Shareholders@nationstarmail.com
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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