Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

I worked in the mortgage industry for over 20 years. In - I purchased our home doing a - with - of -, at - Interest only, and a - and - for - -. Like everyone else I thought everything was going to be great. In - the industry as you know took a great hit. Our value in 3 years dropped from - to -. I was underwater. I worked for over 2 years trying to get my Modification with -. Always the same excuses and threats. They would lose paperwork and force me to start all over again. This was very distressing for me and my family. I spent countless nights -. I then filed BK in - -. One morning I decided to give up. I contacted the bank and offer to do a deed in lieu with them. Two weeks into the process, the bank asked me to once again apply for the Mod. I did so without adding or taking away any information from my Modification application. A few weeks later I was approved. Very grateful, we agreed to the mod. My - and - forgave the debt I owed them and re-conveyed their deed. The BK protected me from any of their write offs. My balance with the bank was - before the mod, but now is over -. There was principal forbearance that added as a balloon payment in the amount of right around -. My interest bearing - was reduced to -, but at the end of the day there was no real principal reduction. Sure the - and - was removed, but I still have a ton to pay. Once the modification trial was complete, they transferred the loan to Nationstar. I am grateful to - for giving us the help we needed to stay in our home, I would only ask that they forgive the amount that was on the forbearance.