Ally Financial Inc. Vehicle Loan Complaints

Review and analysis of over 1,032 Vehicle Loan complaints against Ally Financial Inc.

Ally Financial Inc. consumers have reported over 1,032 official complaints related to Vehicle loan. Out of the 1,032 consumer complaints against Ally Financial Inc., 16% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.

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New Vehicle Loan Consumer Complaints


ALLY FINANCIAL INC. Consumer Loan problems when you are unable to pay

April 21, 2017 - Purchased a - - - . Went through a divorce. I could n't pay thet the amount of - a month on - income. They repo the vehicle, sold it a a auction ( which they sold it for way less than what we owed. Now, Ally financial recovery asset wants me to pay - . What a joke....

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Ally Financial Inc. Consumer Loan managing the loan or lease

April 11, 2017 - Auto loan for a -, Account Number - that was a total loss on -/-/-. There is a GAP insurance problem I have been unable to resolve with Ally Financial. The car was purchased on -/-/-. I am the buyer on the 72 month auto loan and my son - is the co-buyer. Ally claims that GAP insurance does not cover losses if the loan is extended. I never extended the loan, but Ally extended it 5 times, despite me sending them written notification not to extend the loan. Ally claims that the co-buyer can extend the loan without the buyers permission. I dispute that because my written contrac...

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

March 1, 2017 - This company made inquiries to my credit report. I did not authorized the dealership to contact this company for credit approval. in many cases the dealership was told in writing not to do so. These companies were sent letters disputing the inquiries and told me to contact dealer. I disputed with credit reporting company and they told me to contact the credit company who requested my credit report. Either way this company should not have pulled my credit report and have over - inquires on all - credit reports. I want their inquires removed....

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 15, 2017 - ALLY AUTO illegally repossessed my car after entering into a verbal agreement ( superceding the written contract ) not do so. I performed as agreed. ALLY fraudulently entered into the contract with full knowledge they had no intention of honoring it.. Additionally, ALLY through its deception refuses to acknowledge $1800.00 paid to them via - ( per their direction ), illegally inflating their financial records. - - the CEO being aware of the situation, he assigned my " issue '' to the 'Executive Customer Service Team '. ALLY has used 15 days so far, failed to return the vehicle, cor...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 10, 2017 - I had a car repossessed on or about -/-/-. The auto loan and title belonged to Ally Financial Bank. -/-/-, I requested from Ally Financial Bank a copy of the " Notice of Intent To Sell Motor Vehicle '' AND the Receipt of Sale by Auction. They told me to call the " Recovery Team '' which I did and they had no idea what I was talking about because Ally Financial Bank owned the Auto Title ( Pink Slip ), the Recovery Dept does not hold Auction Sale Receipts, and that auto loan dept. should have given me the Auction Bill of Sale copy upon my request. A second phone call to Ally telling th...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 10, 2017 - We purchased a vehicle in -/-/-. The financing was done through Ally Financial. i was - in the - until -/-/-. In -/-/- we moved back to -. We updated Ally numerous times with our new address and phone numbers. In - Ally repossessed the vehicle from our current address in - but continued to send letters to -. Because of that we never got any notification of anything. Once Ally sold the car, we never got a notice of deficiency. Now Ally has us in collections which should be illegal because we never had a chance to rectify the situation or even were aware of what ...

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Ally Financial Inc. Consumer Loan managing the loan or lease

February 10, 2017 - Hello, I had a Vehicle loan with Ally Financial from - until -. In -, I was suppose to receive a monetary check from them because of a discrimination lawsuit against them. I have contacted them multiple times because I have not received my check. I am in need of assistance to get them to send me my check....

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Ally Financial Inc. Consumer Loan managing the loan or lease

January 25, 2017 - NEVER RECEIVED MY CHECK REFERENCE ID - CHECK NO. - AMOUNT $550.00 FROM : ALLY AUTO FINANCE SETTLEMENT...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

January 25, 2017 - E-EMPT PROPERTY ( AUTOMOBILE ) WAS INADVERTANTLY INCLUDED IN DISCHARGE OF CHAPTER - BANKRUPTCY ON - - 2015. THE AUTO LOAN WAS PAID CURRENT UP UNTIL THE DATE OF FILING THE BANKRUPTCY FOR REASONS UNRELATED TO THE AUTO LOAN. UPON DISCOVERING THE AUTO LOAN WAS DISCHARGED IN ERROR, I CONTACTED ALLY FOR RESOLUTION AND WAS KINDLY REQUESTED TO SURRENDER THE VEHICLE AS PART OF THE BANKRUPTCY REQUIREMENTS. I SURRENDERED THE VEHICLE AS REQUESTED. RECENTLY I HAVE DISCOVERED A CONTINUED INACCURACY OF INFORMATION ON ALL THREE OF THE MAJOR CREDIT REPORTING AGENCIES FROM ALLY FINANCIAL WITH REGARD TO...

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Ally Financial Inc. Consumer Loan managing the loan or lease

January 24, 2017 - I had to file Bankrupcy and though the - Ally Finical continued collection ativity. After my discharge and having reaffirmed the debt I arranged a payment arrangement to catch up on my past due and remain current. I received a " final demand ; letter '' despite my payment arrangement and I am being threatened with repossession despite thAlly agreeing to the payment arrangement being made and the Bankrupcy and collectiions person telling me that as long as I held to the arrangement this would not happen....

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

January 21, 2017 - Hello I got this check in the mail for auto finance and I have been trying to cash it and the banks nor any store can read it. And I have been emailing a - - about this situation the guy who wrote the check for me and I 'm just confused as to why it 's not going through...

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Ally Financial Inc. Consumer Loan managing the loan or lease

January 17, 2017 - My name - - - I bought a car through Ally Financial Inc. Four years later on - -, 2017, I payed it off. As of today - - I did not received my tittle by mail as stated in the purchase contract, to realize what was happening with my tittle I called to find out that my tittle was sent to a wrong address and now is lost....

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

January 12, 2017 - ALLY - RAN MY - CREDIT 9 TIMES IN 1 YEARS 8 TIMES WITHOUT WRITTEN APPROVAL IN VIOLATION OF FCRA....

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Ally Financial Inc. Consumer Loan managing the loan or lease

January 12, 2017 - I finance a car thru Ally Financial on an 8.44 % rate. However, after reviewing my payments and total I believe they 're taking advantage of me and applying all payment to finance charge. I 've spoke to the rep and she has state they forecast charges therefore I must pay that interest. I was never late on this loan always paid as agreed however for 2016 I paid more in finance charge than what was applied to principal. Now I understand a high interest rate most payment would be applied to interest however on an 8.44 % rate my I should n't have paid more in finance charges than towards my princi...

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Ally Financial Inc. Consumer Loan managing the loan or lease

January 10, 2017 - I do not even have an account with Ally Financial, however the constantly called my cell phone looking for someone by a different name whom I do not know. After being told numerous times they have the wrong number they continued to call and harass me at all times of day. Even told me I was lying to them. Sometimes I would receive - calls from them at the same time. I attempted to contact corporate offices and was told I would receive a call from someone in a couple days approx - month later, I received a call from a blocked number being allied at - in the morning which is illegal, sta...

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Ally Financial Inc. Consumer Loan managing the loan or lease

January 8, 2017 - This company is not being honest with me and is not posting my payments and them they charge me late fees. On - -, 2017 I made a payment of $250.00 and - - -, I was planning to make a payment of $250.00 again. I went to see my acc and they are charging me dishonest late payments and they are not posting my payments on time. I have evidence that - does send my payments on time I when I get pay. My payments are devided in half due to the fact that I get pay twice a month. Now they are charging me late fees when my payments are due every - of the month....

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Ally Financial Inc. Consumer Loan managing the loan or lease

December 29, 2016 - My wife and I have had an auto loan with ALLY Financial for almost 3 years. I pay this loan payment of $1100.00 through - Bill Pay. One time in the past I sent an extra $1000.00 and ALLY applied it to future payments instead of the principal. When I called them about this they told me I had to send in the payment stub or call them to have to payment applied to the principal amount owed. In -/-/- I sent the payment stub with a check for $3100.00 and indicated on the payment stub and the check to apply $2000.00 to the principal. I just received my next bill and the due date is -...

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Ally Financial Inc. Consumer Loan managing the loan or lease

December 28, 2016 - Ally Financials need to spelled my name right. Which is - Also, I have been send a reminder notice of payment when I still have until - to pay my bill. I personally call at the beginning of the loan and request for my due date to be move from the - of every month to the - of every month. I get paid on a Bi-Weekly basis and the payment is set automaticly for it to go on -/-/2016 and a payment of $300.00 has been set. I do not understand why this company is harrassing me so much when I have always paid like this. I do n't understand why they are charging me so many late fees when...

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Ally Financial Inc. Consumer Loan managing the loan or lease

December 28, 2016 - I keep receiving late charges on my auto loan monthly even if I send in an amount over what is owed on the loan. $6.00 is being charged every month and I get a separate statement for late charges and one for my regular payment. The company is Ally Financial. Here 's an example- My monthly payment due is $300.00. Statement total was $390.00 which included a $66.00 past due total and a $24.00 late fee. I paid a total of $500.00 which should have covered everything. $430.00 was applied to unpaid balance and $68.00 was applied to finance charge. No money was applied to the late cha...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 27, 2016 - My wife and I purchased a - - in - - with Ally Financial holding the lien. We recently experienced severe issues with the car and it is not longer safe to drive. We can not afford to make repairs or payments on the car and - - or - we said to just take the car from the dealership and to we letting them repo the car. We gave all the contact information over. Since that time we have gotten calls everyday demanding we speak to them and they are denying any record of our call about the voluntary repo. In addition we had tried to adjust the terms of the loan on multiple occas...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 23, 2016 - We had a loan with Ally. While my husband was - - military and - Ally illegally repossessed our vehicle without trying to assist us with making payments. They violated federal laws that protect service members while -....

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Ally Financial Inc. Consumer Loan managing the loan or lease

December 23, 2016 - Ally Financial is claiming my mother and I owe a debt with their company but I have requested in writing and verbally to them to send a debt validation, to be able to validate the debt.According to the Fair Debt Collection Practices Act, I am allowed as the consumer to ask for a audit certification of debt entry which they already have refused me. I have spoken to a lot of people in their company, and now they are giving me the run around and when I requested this information they illegally put the car into repossession. The car has not been repossessed at this time, but they are threaten to t...

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

December 23, 2016 - I have - hard hit inquiries on my - Credit report by Ally Financial that I do n't recall requesting credit from them....

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Ally Financial Inc. Consumer Loan managing the loan or lease

December 21, 2016 - - - - email -- I am writing to these person to get my mother 's check from the settlement with Ally. She was promised - in a letter and no one deposited the money in her autoloan, mother sent the next payment minus the - promised and this company kept on charging her late fees every month to the point she is soooo behind. I helped her fill out a form on - or -, we have a copy and they were ( ally ) supposed to give her that money in her loan. Anyway, she is still paying an exhorbitant amount in interest more than anyone can go to pay for a car loan, this has ruin...

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Ally Financial Inc. Consumer Loan managing the loan or lease

December 21, 2016 - I financed a vehicle through Ally Financial in 2016. I made my first payment on -/-/2016 which was not due until -/-/2016. In addition to the scheduled payment I made an additional payment to be applied to principal. However, the additional payments keep getting applied to the future monthly payment instead of the principal balance. I 've called Ally and spoken to customer service and a manager. Each time I get assured that the account will be updated and that future excess payments will be applied to principal. However, this is not occurring, I have to keep calling each month to make sure...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 16, 2016 - I have not been able to resolve an issue with Ally Financial car loan and I would like it removed as it 's reporting to the - and negatively affecting me...

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Ally Financial Inc. Consumer Loan managing the loan or lease

December 7, 2016 - This car was a total loss -/-/-. The pay off was $18000.00 - paid $16000.00 - paid $580.00 - paid $520.00 - paid $510.00 - paid $260.00 Add everything paid comes up to $18000.00 That would leave $310.00 left to pay. I have tried to talk to customer service several times to see way my bill is $830.00. I would like to get this resolved and paid if you could help me understand the difference between my calculations and yours. I would also like to know way you waited until -/-/- to send a letter to - to cancel and get payment from them....

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Ally Financial Inc. Consumer Loan taking out the loan or lease

December 6, 2016 - On -/-/2016 we went in to look at new vehicles. When we found the one we wanted, we explained that if they could not find financing within the 1st bank hit on our credit and within the correct finance charges we were willing to pay, that we would return the following day with our own financing once our bank opened the following morning. When we went into the financing office, they notified us they hit our credit score 3 times. I was furious! We decided to just go ahead with it. When we were about to sign off on the car, we noticed the interest rate was - points higher than we had agreed t...

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Ally Financial Inc. Consumer Loan managing the loan or lease

December 1, 2016 - I 'm making on-time payments and I 'm in good standing but I 'm not receiving any type of credit score increase for making on-time payments...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

November 29, 2016 - We purchased a vehicle from Ally Finicial and we got behind on the payments, they repoed it once we paid all fees and went got it back and few months later the same thing happened but both times telling us they had rolled payment to the end of the term, -/-/2014 got behind again tried tried to work it out they would n't take anything less than - - We were told they took possession of the car back they would sale it at an auction deduct that amount from the balance and send us a letter letting us know how much vehicle sold for at auction and what our balance would be! They have never he...

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Ally Financial Inc. Consumer Loan managing the loan or lease

November 26, 2016 - My car was repossessed in - 2016. When I called Ally to find out how much it would cost to have the car returned to me, I was told that it would cost $1500.00, and specifically told that this included the - payment, and applied as follows : - thru - payment - $ - - payment 377.81+ Late fee - $1500.00. Ally now says that I 'm late on my - payment because they applied $400.00 to the Redemption Center. I 'm complaining because it was never disclosed to me about the Redemption Center fee, and because I did not follow the instructions to have the money wired to them, b...

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Ally Financial Inc. Consumer Loan managing the loan or lease

November 21, 2016 - I received my settlement check from Ally Auto Finance Settlement Department dated -/-/2016 and made a forward of address in -/-/2016. Not knowing why it was n't forwarded. I called -/-/2016 to request a replacement being that check - expired -/-/2016. I have been separated from my husband since -/-/2016 and have not been at the address on the check since. When I called, there were n't even able to suggest how to go about receiving the funds that are due to me. Please advise...

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

November 20, 2016 - We were turned down for a loan by Ally Bank for an RV. Our credit score was over 800, we own our home, and never missed a payment. I suspect age discrimination. We are retired. Another lender approved our loan....

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

October 13, 2016 - My husband and I went to - - -, in - -, South Carolina on -/-/-. At the time, we discussed the price with the representative who said that he had to discuss the cost with his finance representative and with his manager. We held on to all paperwork that had our personal information as we asked not to have our credit run, until we agreed on costs. He said he made some notes on the back about what we desired for a trade in cost and what we were paying for the vehicle and that he just needed to take a photo of that. He took the photo. Unbeknown to us, that photo also included o...

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Ally Financial Inc. Consumer Loan managing the loan or lease

October 5, 2016 - The vehicle loan was paid off -/-/2016. They reporting on all - credit bureaus as derogatory. Which causing my credit score to go down....

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

October 3, 2016 - I did not authorize anyone employed by your company to make an inquiry and view my credit report. You have violated the Fair Credit Reporting Act Section - ( c ). It constitutes your agreement to compensate me for this predetermined sum of $10000.00 per document. Your failure to comply with my requests within five ( 5 ) business days will be my evidence used in Federal Court of your willful noncompliance [ - -. - ] and I will be seeking statutory damages, punitive damages and the cost of the action and reasonable attorney fees. Sincerely, - -...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

October 1, 2016 - There is debt in my name for a former auto loan. The debt is with Ally Bank. This creditor gave my personal information to an unauthorized third party over the phone. They did not try to verify my information ( social security number, address, DOB or even my name. ) The creditor then gave all of my personal information and information about the debt to a third party....

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 31, 2016 - I co-signed on a car loan with my son and he purchased full coverage on the vehicle including gap insurance. He was involved in an accident and the car was totaled per geico insurance company. The bank was named as additional insured and at all times was kept in the loop.As you know insurance companys take time to process claims and it was taking longer than usual and the bank was not co-operating with the insurance comapny which my son should have taken care of this and he didnt. To make a long story short the insurance company paid the bank and the gap insurance company requested information...

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 31, 2016 - This is an extension of the complain # -. I opened a vehicle loan with Ally Financial in -. All payments to the loan were made on time and setup for electronic debit and processed out my checking account via ACH. I paid off the loan in the exact same manner and called to let them know I was selling the vehicle and needed to expedite the title. I was immediately told that is not possible-they do n't make exceptions. Then I was told it would be 10 days before my title was sent. I was promised it would be mailed out on -/-/- which was a Saturday so I questioned that being a weekend...

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

August 26, 2016 - On - 2015 I received a package in the mail from Ally Financial letting me know that I was identified as an eligible customer for a discrimination settlement. I returned the package as indicated.- I never got my payment. I called back in -, and they said the payment was mailed to my old address, they updated my information. However I never got the check, I called again in -, and they said that they are reiissuing the check again, but never got it, I have emailed and called them and they never follow up, they forward me to voice mails and they never return my calls. I called today ag...

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

August 16, 2016 - Describe what happened so we can understand the issue ... I did not give verbal and/or written permission for ALLY FINANCIAL to pull my credit report on - -, 2016. Per Federal Credit Reporting Act this is an ILLEGAL act to make an " Hard '' inquiry which decreased my credit score on my credit report. When asked to show me proof of authorization this company could not provide it. This inquiry needs to be deleted from my credit report....

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 16, 2016 - I traded in a truck, and the dealership delayed the payoff to Ally, therefore Ally, charged late fees and negatively reported to credit bureau....

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Ally Financial Inc. Consumer Loan taking out the loan or lease

August 14, 2016 - My sister needed a vehicle for work the auto dealership said her credit was n't strong enough and that she needed a cosigner to help, I agreed. The auto dealer first ran my credit through several of there lending institutions causing several hard inquires to my credit report. Now my credit report shows the purchase and or new auto loan as if I am sole obligor, is such the case when cosigner....

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 13, 2016 - I paid my auto loan off in full via the lenders website by submitting an online payment which processed via ACH out of my checking account. Two days later I inquired as to when I would get the title and Ally - informed me that it is " company policy '' that there is a holding period of ten days before they would release the title and then it would take 3-5 days to mail. That is a TWO week waiting period on my title when I paid in full. I would understand if I had written a personal check that there would be a clearing timeframe, but an ACH is an immediate payment. How is it legal for them t...

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 11, 2016 - 1. I purchased - insurance that was suggested by Ally Financial, however, my vehicle was not covered entirely by this insurance and now I have a charged off account on my credit reports. 2. I may have a collection account on my credit reports because the - insurance I paid for did not cover the gap between the purchase price or amount owed on loan and the value paid out by both the insurance company and the - insurance company....

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 4, 2016 - I received a settlement check from my ally car financing company The check was deposited and it bounced in my account for amount of $430.00 When I called to complain they said to send them proof because on there end it was cashed Which I submitted forms and every time I call them I get new reference new worker and no end result just that check is coming...

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 4, 2016 - I had an existing loan with Ally Bank with a remaining balance. I traded the vehicle in and financed the new vehicle through a different bank. The balance with Ally Bank was cleared when I completed my trade in on -/-/2016. Ally Bank then took an automatic payment on -/-/2016 from my checking account on file with them, even though the remaining balance on the loan was - with - scheduled payments, per their website. When I called them, they stated I should have called them to cancel auto pay for my loan with a - balance remaining. There is no option to unenroll from autop...

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 2, 2016 - - - ( my former boyfriend ) had an auto loan through Ally Auto. I have made all of the payments and have a notarized document statement indicating title of the vehicle - purchased will be transferred into my name once the loan was paid in full. The vehicle we purchased was in an auto accident on -/-/-, resulting in the loan being paid off in full in -. - and I have made multiple attempts to request Ally Auto to send a lien release letter or card but the only thing they have sent is a letter confirming loan being paid in full. The MN Dept. of Motor Vehicle will not allow the...

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 2, 2016 - Although I make payments, but not always on time I am still harassed by ally auto. I receive about 3 phone calls a day. I just made a payment 3 days ago and yet they still call me non stop. I do n't know what to do to make it stop...

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Ally Financial Inc. Consumer Loan managing the loan or lease

August 1, 2016 - I was financed through Ally Financial for my -/-/- auto loan from -/-/--/-/- when my loan was paid off. throughout the agreement I made monthly payments by my due date on the - or by the 10 day grace period which is the -. At one point when I didnt make a payment by the due date or the grace period Ally third party called me over 100 times with in that month at all times of the day. after the 1st call, I made payment arrangements that apparently was not updated into their system because they kept calling. After maybe the 20th call I informed them that I had made payment a...

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Ally Financial Inc. Consumer Loan taking out the loan or lease

August 1, 2016 - I will attach a detailed letter describing the fraudulent car sale involving - - - - 's employee ( s ) - - & Ally Financial. - of -, - 's former employee ( s ) held 1-day tent sales at the local - parking lot. My son was shown a 2011 Chevy Aveo & was offered $7000.00 for his 2002 Chevy Silverado. They advised my son to test drive the car overnight & come back in the morning. During the tent sale, - employee were having trouble getting my son approved for an auto loan suggesting he take the Aveo home overnight & come back in the morning. He was also advised to...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

July 25, 2016 - I was recently dismissed from bankruptcy we notified Ally financial and requested a work out plan because I want to keep my vehicle. We spoke with - in the skip dept. Friday - -, 2016. He stated the account was still under bankruptcy and requested we fax over documents to start the negotiation. We fax the requested documents. He also stated the vehicle would not be reposed and I would keep my vehicle. My vehicle was reposed this afternoon - -, 2016. I have not received a demand letter for payment or correspondence stating Ally was requesting the vehicle to be picked up. - gav...

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Ally Financial Inc. Consumer Loan managing the loan or lease

July 10, 2016 - - - - - Ally bank is a blatant liar. The letter she submitted dated " - -, - '' is a complete fabrication, it was created in the same time frame as her letter dated " - -, - ''. I have attached the actual correspondence that I received from Ally dated " - -, -. ' This document can easily be validated by the barcoding, - - left that off the " suddenly discovered '' letter she back dated. If you read the real letter from - - of last year, it 's obvious that no further communication is needed or expected. The - letters she submitted as my " f...

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Ally Financial Inc. Consumer Loan managing the loan or lease

July 6, 2016 - Ally Bank defrauded and short changed me by sending a refund for less than what it should have been for a vehicle extended warranty contract. Ally bank not only deducted money for the warranty contract that was never used but instead of charging me $25.00 cancellation fees, it charged $50.00 instead. This is fraud and I am sure that there are other unsuspecting consumers that are being defrauded by Ally Bank....

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

July 5, 2016 - I financed with ally in -/-/- and paid of my car in -/-/-. I have another friend who is white and has bad credit history then mine was offered less interest and lesser payments while I payed them like - on interest just in - months. That is ridicules. Also they gave me an interest percentage of - percent on that car. After all this overcharge I refinanced with them again and due to some financial hardship I was unable to pay my installemnt - month and they have this program that allows you to extend payments due to anykind of hardship if you have paid - payments on tim...

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Ally Financial Inc. Consumer Loan managing the loan or lease

June 17, 2016 - I am a - Veteran. On - -, - I had Total - to repair an issue I 've had since I was - to - in -. Before my -, I contact Ally Financial to work out an arrangement so that I would not go delinquent on my car loan. I was not given any options to prevent this from happening. As I was unable to work and I had to wait for the VA to approve my Temporary total - for my -, I was unable to make a payment. I contacted them again once I was able to make a payment and was then able to make a payment arrangement, however, because of Ally 's unwillingness to help before that p...

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Ally Financial Inc. Consumer Loan managing the loan or lease

June 16, 2016 - I purchased a Truck from - - - in - - ... they procured my financing through Ally financial. I have never heard of this company and their logo is purple so getting a call from an unknown company asking you for $800.00 you would be a little wary. Calling - - various times only left me with numerous " I 'll let you know who your loan is through '' not real answers ... not an actual name, account number, nothing. I sent $250.00 to test the company first. Seemed to check out so I sent the remaining payment. They break down payments as the following : Date Payment Amount De...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

June 16, 2016 - Requested Ally a car loan company not to contact my husband at his job. Also emailed them to stop calling my husband at his job. He is not permitted to get calls at work. I asked and sent an email to have it stopped....

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Ally Financial Inc. Consumer Loan shopping for a loan or lease

June 15, 2016 - -/-/-- - car loan for my spouse ( - ) age - since many yrs of hardship. Good income, job stability of 2yrs & cleaned up credit since -/-/- bankruptcy filing which was paid off early. Dealer ran so many credit apps ( ding ) & ended with Ally car [email protected] % rate. Letter from Ally 3wks after having car that loan denied. Called Ally with being assured loan is ok. Payment of -/mo & most is going to finance charges. Really??? 11.95 % interest. Scammers on minority people!...

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Ally Financial Inc. Consumer Loan managing the loan or lease

June 11, 2016 - Our vehicle is financed through Ally Financial. Ally is already known for giving higher interest rates to minorities. They have been under hot water for this act. Ally is now practicing the act of REPORTING FALSE CREDIT REPORT INFORMATION. We made a complaint through - once before and the issue was resolved. After a few months the issue is happening again. They are reporting us being late before our payment is due. Example : Our payments are due at the end of the month - - ... ..Ally is already reporting - late!!! How is that possible? It is - -! Each month it is the same thi...

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