Ally Financial Inc. Consumer Loan department,
Vehicle loan Taking out the loan or lease Michigan
I will attach a detailed letter describing the fraudulent car sale involving - - - - 's employee ( s ) - - & Ally Financial. - of -, - 's former employee ( s ) held 1-day tent sales at the local - parking lot. My son was shown a 2011 Chevy Aveo & was offered $7000.00 for his 2002 Chevy Silverado. They advised my son to test drive the car overnight & come back in the morning. During the tent sale, - employee were having trouble getting my son approved for an auto loan suggesting he take the Aveo home overnight & come back in the morning. He was also advised to leave his 2002 Silverado at the - parking lot. That night, the Aveo overheated once it would reach 40mph. We immediately contacted - salesman whom advised us to contact - - in - in the morning. The next day, we drove the - back to the - only to find the tent sale & cars gone as well as our 2002 Silverado was gone. We contacted -, the salesman from the tent sale who then identified himself as living in Indiana & was only there under
returned. - called us a few weeks later in - requesting we pay more money to secure an auto loan & pay MI sales tax. We were confused because Ally mailed us a letter claiming they denied approving my son for an auto loan. Later in -, Ally mails another letter informing us that they Ally & - - of - changed the terms & conditions of a loan. We contacted - again whom advised us that the form we signed during the tent sale giving them approval to run our credit reports were used so to enter Ally & - into new terms & conditions of a loan between them which of, Ally has refused in three years to provide us with the details of the loan terms. - advised my son to make monthly payments of $290.00 for 3 years beginning - of -. By -, the car was taken to - - - - service center and again in - whereas - had possession of the car more than we did. We were advised to come pick the Aveo up claiming all service work was completed then soon after in -, - of the - - - - - closed down due to their fraudulent car lot tent sales. My son has since paid the Aveo off paying over $12.00 grand for a $6500.00 car. Ally claims my son does n't have an auto loan with them but owes them over $10.00 grand more for the original loan they Ally & - - - changed without our knowledge in 3-yrs. - - of - my son & the Aveo were involved in auto accident totaling the Aveo. Ally Financial has refused to answer requests now from the State of MI Insurance & Financial Serv., - - Claims depart involving the Aveo claim. - - ca n't make payment to Ally if Ally is claiming they do n't have an auto loan with us. So whom have we been paying and what terms did Ally change without our knowledge in 3 yrs? My son was discriminated against for being a young - whom did not have credit because he was just - & Ally Financial has caused financial injury to my son 's credit & preventing him from buying a new car to replace what he just lost. A Class Action Settlement was reached between the federal government & Ally Financial for their fraudulent car sales, fraudulent lending practices. My son is a victim of the same crimes he just was n't included in the current settlement suit. We are pleading for a resolution & for Ally Financial to be held accountable for their fraudulent actions including & involving - Used Sales, - -. We pray for your protection so to prevent further injury Ally Financial is causing.
Ally Financial Inc. customer in Michigan
Aug 01, 2016
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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