Wells Fargo Conventional Fixed Mortgage Complaints

Review and analysis of over 5,916 Conventional Fixed Mortgage complaints against Wells Fargo

Wells Fargo consumers have reported over 5,916 official complaints related to Conventional fixed mortgage. Out of the 5,916 consumer complaints against Wells Fargo, 28% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 3% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


Wells Fargo Mortgage loan modification,collection,foreclosure

February 4, 2016 - Wells Fargo, - and - - continue to take my case lightly. I have asked for assistance from many departments within Wells Fargo. Ultimately, I 've been directed to Executive Mortgage Specialists and their Supervisors. I 've asked - to clarify its role in the ongoing foreclosure scheme that its embroiled in with Wells Fargo Home Mortgage. I 've asked a variety of governmental agencies to help hold the above mentioned banking institutions more accountable ; however, not enough action or enforcement is taking place to prevent servicers such as Wells Fargo Home Mortgage from reiterati...

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Wells Fargo Mortgage loan servicing, payments, escrow account

February 3, 2016 - Wells Fargo Home Mortgage continues to use the United States Postal Service to mail fraudulent statements to me, claiming I owe them over $200000.00. I never contracted with Wells Fargo Home Mortgage. They continue demanding unsubstantiated amounts, usually in the range of thousands of dollars at a time. I have written many times asking for verification of this alleged debt and have not received proof they are the holder in due course. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 31, 2016 - Hi, my name is - - and I reside at - - - in -, New Jersey -. I have a mortgage with Wells Fargo Home Mortgage and I am trying to receive a loan modification on my mortgage. Wells Fargo is violating the law by not modifying my mortgage and I submitted twice for modification and they have refused like they continue doing with majority of people. They have my property schedule on - -, 2016 for Sheriff Foreclosure Sale. I need your help in this matter and thank you for your cooperation. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 26, 2016 - I was checking my credit score on - - this norning and saw there was - open account and about feel over. This was with america servicing company which was a nightmare in its self. long story short we filed bankrupsty on -/-/- and reaffirm to keep the home. I tried to refi to lower interest rate and was told numerous we did not qualify, finallly in - - our house was auctioned off .and sold We live in a rv and lost everything. All I would like is to have this corrected how can I still owe on a home that is already sold nearly 6 yrs ago. please help me. ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 23, 2016 - I have a rental property valued at $50000.00 more than what is worth, tried to keep afloat by renting at much lower amount than my mortgage. In the meantime, my husband and I have used just about all of our savings to pay for other necessary expenses such as : property management fees, homeowners insurance, homeowners association fees and other expenses related to the up-keeping of the property. Throughout the months I have contacted my bank ( Wells Fargo ) seeking some assistance as to it has gotten harder and harder to financially support the avoidance of foreclosure but to no avail all I ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 21, 2016 - Wells Fargo has placed a bankruptcy on my credit report and Wells Fargo has reported I have been late on my mortgage more than 30 days which is incorrect. ...

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Wells Fargo Mortgage settlement process and costs

January 20, 2016 - We refinanced our home with Wells Fargo and they made the check for more than the amount needed so they said they would send us a check for the balance. The closing date was - -, -. The original loan was paid off - -, -. The check for the balance was made out - -, - and we did not receive it until - -, -. The envelope that it came in was postmarked - -, -. That is 1 week from when the check was written. My complaint is that we should have received that check by - -, - which is 17 days before we deposited it in our checking account. ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 19, 2016 - This complaint is about the Attorney - - - - - -, - - - - - - NY - I - - - previous account # - was told by Wells Fargo Mortgage that the Foreclosure was suspended. I am on a pre-modification at this time. I have made my first payment - - 2016. and will be making my second payment Febuary - 2016, I have received a - Court Letter from Wells fargo attorney Stating They were not informed of any Suspension court date is - - 2016. ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 16, 2016 - This concerns case -. We contacted you to let you know that someone at Wells Fargo named - has agreed to review our case again. Today we received a load of documents from Wells Fargo. All the responses given to Consumer Financial by Wells Fargo is false twisted information. It was Keep Your Home California who advised us to contact Consumer Financial Protection Bureau on the State and Federal violations by Wells Fargo. Now Wells Fargo is retaliating for us going to Consumer Financial for help. All the Bank has been saying is very confusing because it does not make any sense. We received ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 14, 2016 - This concerns case # -. We contacted Wells Fargo again today. There seems to be good news. I had my son - - speak for us. He spoke to someone at Wells Fargo named -. - has agreed to review this whole case anew. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 14, 2016 - I am delinquent on my mortgage and am trying to get approved for a loan modification. I have provided all the documents requested by my mortgage company in order to consider me but I have a foreclosure sale date scheduled on -/-/16. They are telling me they are unsure if the sale date will be pushed back. I need some assistance with this, please help in any way possible. ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 14, 2016 - This concerns complaint # -. Wells Fargo has submitted a response to you that is not true. We were forced to sign documents that the Federal help that came through Keep Your Home California was in fact a modification from Wells Fargo. It was either we sign or the Bank would return the funds to the Federal Government and foreclose on us. It was not an empty threat. Wells Fargo responded to Consumer Financial that they clarified to us that the funds from Keep Your Home was not a modification. That is not true. We had to sign documents that it was a modification from Wells Fargo. We do n't kno...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 13, 2016 - Wells Fargo agreed to modify our loan if we paid $29000.00, via - - - money transfers. We wired the funds, Wells Fargo confirmed receipt of the full $29000.00. Then lost - of the transfers and then did not honor the modification. We have been fighting with them since then. We had to file for a new modification loan, they denied because we had - modification already. While we are in review, and appeal of their decision, they filed foreclosured. ...

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Wells Fargo Mortgage credit decision / underwriting

January 12, 2016 - I am a Realtor of 30 years and my family was severely impacted when the financial markets collapsed in -/-/-. Since that time our family had to file bankruptcy to save our house because we could not get Wells Fargo to approve a mortgage modification. As a result of that filing, and without a mortgage modification we had to reinstate our loan for our primary residence by pulling a large amount of money out of our retirement account. Our bankruptcy was filed -/-/- and discharged -/-/-. Our primary residence is still carrying a 6 % loan, as we have been unable to refinance due to t...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 12, 2016 - I have been trying to get a modification from Wells Fargo and again they have just strung me along? I have a detailed letter to attach to explain in more detail of the situation. ...

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Wells Fargo Mortgage application, originator, mortgage broker

January 11, 2016 - My property is originally financed by Wells Fargo Bank and Insured by - - -. When I applied for a Home mortgage refinance Loan it was denied. I asked for refinancing on the first mortgage because there is a first mortgage and a second mortgage on the property. I pay the property taxes and the Insurance premium on the property to reduce the cost of refinancing. I was told by the banks representative that I must include in the loan refinance package the following : First mortgage and second property loans Taxes and property Insurance All closing fees. Due to the piling on fees, I could...

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Wells Fargo Mortgage settlement process and costs

January 10, 2016 - We did a refinance with Wells Fargo. The closing was -/-/-. At the closing they said that it is difficult to calculate the payoff of the old mortgage and that we were getting $3000.00 more than we needed. I think its a scam. They have to get closer than that. Now it is -/-/- and we are still waiting for our -. How many people per year do they do that too? Interest they make would be staggering. Again I believe it is a scam. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 10, 2016 - In or around - - I contacted my lender Wells Fargo to refinance. I had recently divorced and wanted to remove my husband 's name from the mortgage and obtain a more realistic rate due to my hardship. I have - children - in - and - in -. I am trying to keep life as stable as possible. I am working - jobs to do so. On - -, - I received the first notification from Wells Fargo assigning me with a home preservation specialist - - and her phone number.All documentation requested was submitted via fax as referenced in -/-/- letter. From - until -...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 9, 2016 - I own a home that is in foreclosure and wells Fargo holds the note.The bank agreed to a short sale postponing a bank sale date.My real estate agent contacted the bank ( wells Fargo ) with a contract to sell the home ( wells Fargo ) never responded and now there is another sale date set how can this be when all along they have agreed to a sale and without notice they have changed course and left us with a unproductive result and a sign contract for purchase they were agreeing to. ...

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Wells Fargo Mortgage application, originator, mortgage broker

January 8, 2016 - Wells Fargo has a property listed at - number - ; - - - -, - - FL -. I put a FULL PRICE offer of $360000.00, on this property, which is listed with the REO agent - -. License number is - - in - - - ; on - - 2015. My Realtor was told that they Had a several offers over the Listing Price. Now the property is back on the market and is Listed - below the previous Listed price and my prior offer. The Realtor now is saying that she has offers again, over the Listing price. I feel that since I am not using Wells Fargo for my mortgage, which a...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 8, 2016 - The address of my home is : - - - -, NY - This is - of the last letters we have sent to Wells Fargo. From - - through - -, we received - short sale offers on our home, all to which were within 5 % of asking price yet they were all rejected by Wells Fargo. From - -, we received over a dozen calls from Wells Fargo asking us for the HUD statement. Each time we faxed it over and each time it continued to be lost. In -, the home was broken into and all copper piping was stolen. Our insurance company sent Wells Fargo a check for over $11000.00 which ha...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 8, 2016 - Case # -. I wish to give an example of how Wells Fargo lies and also to serve as an example to Wells Fargo if this case needs to go to Federal Court what it is they can expect. On the envelope I received from Wells Fargo on -/-/- there is a section investigated by - -, in which she gives a conclusion of the investigation on the matter. First I quote from page -. " On - -, - you authorized a phone payment to draft on - -, -, in the amount of $810.00 which was applied to the - - payment. Upon completion of the phone payment, you were provided with t...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 7, 2016 - Case # -. This concerns our complaint. Wells Fargo sent us an envelope where they pretend to have wrapped this case up. We agree with only about - paragraphs out of about - pages. We understood that they were selling our loan It was only a case that Wells Fargo was changing Servicers and giving us a new address to where we send our payments. The rest of the information is in fact taking the truth and mixing it up with total false information. We do not agree with their explanation, we have a paper trail that proves the opposite of what they state. This is business as usual with Wells ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 7, 2016 - In a letter dated -/-/-, the bank ( falsely ) claims that the entire forgiven amount $150000.00 was principal. That amount as principal is not possible - based on the declared principal at the time of my original purchase and the new principal due per the work out plan. The bank, under the direction of the Federal Bankruptcy court for mediation, finally offered me a workout plan based on the bank 's determination of the current value of my home. To my knowledge, there was NO independent appraisal. That mediated agreement was signed - - -. The details for that FUTURE wor...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 7, 2016 - This is in addition to the complaint we already have. Complaint # -. Wells Fargo has placed a specialist to handle our case. The problem is that this specialist by the name of - has very little knowledge about our account with Wells Fargo. On a telephone call she claimed that we have filed only - Modification, we told her that it has been - Modifications. She persisted in insisting that it has only been -. How could Wells Fargo place someone over our case who does not have knowledge of our account. We spoke to a - - and he asked if we wanted another specialist assigned to ...

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Wells Fargo Mortgage application, originator, mortgage broker

January 6, 2016 - This is the third time I 've typed this and it has disappeared. So briefly my husband died in - 2013 and he was the only one on the loan. I contacted Wells Fargo and submitted all the paperwork for a loan modification because of hardship. They returned the paperwork stating that since the loan was not in my name I need complete the paperwork for a Non-qualifying Assumption. I did so as I recovered from - - -/-/-. I then got all my paperwork back saying I missed the deadline by 9 days. They recieved my paperwork on -. I was never told there was a deadline. I filled out the pap...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 5, 2016 - I paid my mortgage to Wachovia Bank. Almost every money I earned went toward this mortgage. The bank collected my mortgage for years. was told, - - handled the books for the bank. - - would send me notices also about my account. I was also sending them money also. No one let me know that - - was no longer part of Wachovia Bank. I was paying - mortgages and did n't know it. The bank should have let me know if they had made changes with - -. Between Wachovia Bank and - - I paid - notes for years and still lose my home. Wachovia Bank should have let me know if ...

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Wells Fargo Mortgage application, originator, mortgage broker

January 5, 2016 - I 'm being denied for a loan that I qualify for because my past short sale which settled on -/-/2011 is showing up as a foreclosure in the automated - and - - underwriting report. ...

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Wells Fargo Mortgage settlement process and costs

January 5, 2016 - I have - % equity in my home and have been paying my mortgage on time every month for the last 3 years. Wells Fargo is not allowing me to petition for PMI removal without jumping through arbitrary hoops that they have created and are not consistent with - - requirements as an investor. I would like to ask that you hold Wells Fargo to a level of accountability. ...

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Wells Fargo Mortgage application, originator, mortgage broker

January 5, 2016 - About 3 to 4 years ago, I contacted my mortgage company ( Wells Fargo ) because I was having financial difficulties and wanted to apply for assistance through the HARP program. Since I was behind a couple of months with my mortgage, I did n't qualify for the HARP program. Wells Fargo offered a modification package that I did qualify to apply. This modification ended up raising my interest rate and extending my loan from 30 years to 42 years. Putting at least $170000.00 in the first principal and about $80000.00 in a second principal. I originally purchased my home for $340000.00 and paid...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 5, 2016 - I was denied a Home Affordable Modification from Wells Fargo Home Mortgage on -/-/-, stating the reason was that I did not meet the requirements of HAMP was because I did not provide them with valid documents. I have copies of my faxed documentation that proves that I sent all requested valid information several times prior to - -, -. I was also told by Wells Fargo that their investor - - - - does not provide HAMP assistance. First Wells Fargo told me their investor does not approve or work with HAMP. Then Wells Fargo later told me I did not provide them with valid do...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 4, 2016 - This is a follow up to our complaint # -. We contacted Wells Fargo and have now reached a dead end. Wells Fargo has given us an ultimatum of either we sign false documents or lose our home. Recently we spoke to a representative from Wells Fargo who was belligerent and heaped lies after lies. We requested not having to deal with her again. Our request was granted but today speaking to someone by the last name of - he reversed what we requested. If we do not sign the documents that contain false information the Bank will return the funds the Federal Government helped us with through - a...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 31, 2015 - We - - - and - - - - have attempted - modifications on our mortgage loan. Each time Wells Fargo performs illegal tricks in order to deny us. On the first Modification we were approved and promised some - which we did n't receive, this modification was a joke. On the second modification we applied because we were in danger of default, we were denied because we were current on our mortgage. On the third modification Wells Fargo requested document after document. We received word that our modification was approved and to wait for documents in the mail for us to sign. Th...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 29, 2015 - Wells Fargo received a verbal appeal on - -, 2015. This was the only time we were given to verbally discuss - mortgages with Wells Fargo underwriter at a meeting set up by - -. On this date Wells Fargo underwriter, - -, requested our appeal to be written. This written document was never reviewed. Instead of a response to our appeal, our modification that we had just finished all the trial payments on, was being withdrawn because we had appeal request. This is the second time Wells Fargo has withdraw our modification when we asked for a review of the information they are u...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 29, 2015 - In -/-/-/-/-/-, I refinanced my Wells Fargo mortgage to a fixed rate of 4.125 % that matures in -/-/- and has no prepayment penalties. Since, -/-/- this newest misapplication of my mortgage payments issue has existed. The bank has attempted to falsely foreclose on my home. By Wells Fargo falsely CLAIMING : ( 1 ) past due mortgage payments up to 2-5 months ; ( 2 ) demanding the refinancing of my 15-year mortgage to one of their 20, 30, or 40 year to pay for two months ; ( 3 ) two years of past due and late mortgage payments to the credit bureaus ( e.g. -/-/- reported se...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 28, 2015 - To Whom It May Concern, I am filing this formal complaint because I feel that Wells Fargo is not honoring their part of the agreement with the government. I have been trying to get a loan modification for over a year and a half. During that time Wells Fargo has put me through a ridiculous ordeal. I have a legitimate reason for hardship. I used to make over $ - a year and now I am making half that. My husband -, so he could not work for many months. We have had to borrow money from family and borrow from our retirement just to make ends meet. I believe that Wells Fargo illegally denied me...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 28, 2015 - We have contacted Wells Fargo ( - lien holder ) in an effort to postpone foreclosure - - -, 2016 - on our home. We have been waiting for a payoff notification from Wells Fargo after repeated attempts to obtain it from them so that our - lien holder ( SLS ) can approve their part of the short sale process. We have not been acknowledged through Wells Fargo for our requests and the requests of our Short Sale Title Agent - -. We have an open contract for the short sale and are currently being held up by Wells Fargo because they would rather foreclose on our house rather tha...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 23, 2015 - I was denied a loan modification from Wells Fargo in - of 2015 because they supposedly reviewed my application and said that they could not modify my monthly payment to anything lower than I was currently paying. Since I ca n't afford my current monthly payment they told me there was NO WAY they could qualify me for a modification - - or and IN-HOUSE modification. I went on the - website for - and althouth I know this is not official, I qualified for a $500.00 reduction in my overall monthly payment. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 23, 2015 - ASC, the servicer arm of wells fargo, denied a loan modification without notice. Moreover, its reasoning - that we did not comply with a fall - requests for documents - is incorrect. We provided responses to their most recent request in a timely fashion on - -, -. ASC never advised us that the response was inadequate even though it acknowledged receiving the documents. However, when we spoke with ASC in early - - to follow up on - - submissions, ASC said the application was denied because we did not respond. More specifically, in our - - submission we answered the...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 23, 2015 - I requested to have my loan re-reviewed for a modification with the new information I have provided on - -, 2015. I was told on - -, that my loan would need to be placed on the system for re-review. It has been over 30 days and I have not received a phone call or any correspondence regarding my request. ...

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Wells Fargo Mortgage application, originator, mortgage broker

December 17, 2015 - On/around - 2015, my wife and I contacted Wells Fargo ( currently have a mortgage with ) to apply for a - refinance in order to update our home. Upon filling out the credit requirements and getting a preliminary approval, we were charged $950.00 for an appraisal fee. During the time of the appraisal ( waiting for it to come back ), we had to pay a .25 % fee on the loan in order to keep our rate locked in. After coming back with the appraisal, which was too low for the amount we requested, we were instructed to revise the bid down to the amount Wells Fargo would loan. During this time, ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 17, 2015 - On - - 2015, we verbally appealed the first and second mortgage modification offers provided by Wells Fargo to our underwriter - -. We appealed to include a principal reduction. One of the benefits of receiving this would assist our underwater mortgage. A condition we had asked Wells Fargo to help us with several years earlier when H.A.M.P was introduced to assist mortgages like ours, when a hospitalization caused a financial hardship for our family. However, our home was refinanced with our second mortgage interest rate raised. We were told by a representative of Wells Fargo that ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 17, 2015 - I have been trying to get Wells Fargo for about 6 years to fix a credit bad report mark on my credit report from -. They have continually used stall tactics and discounted the information that has been provided to them that proves that MY PAYMENT was made ON TIME actually EARY and in GOOD FAITH from -/-/-. They have never given me a reason why they returned the payment to my bank account without MY Knowledge. However in Early - an employee of theirs - - who no longer is employed there told me by phone that she had traced the payment to ESCROW but at that time could not tel...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 16, 2015 - Since -, my husband, -, has been intermittently unemployed due to the housing market crash. I was also employed in the - industry, - was also laid off at that time. I had been able to find work, but our household income was substantially less. Since -, we have filed for a mortgage modification over 6 times. Our home preservation specialist would continuously change, our phone calls would not be returned, they would claim that documents were missing and that we never sent them in, when if fact, we had numerous times. We were told items were too old and needed updating when we had...

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Wells Fargo Mortgage application, originator, mortgage broker

December 16, 2015 - I applied for a home mortgage with wells fargo bank 3 months ago. they demanded more and more pieces of information, waited a week or two and then demanded even more. so far i think they demanded the same bank statements - times. - wells fargo mortgage guy - -, dropped out and did n't return calls. the rate is about to go up due to its expiring, and i believe this is a bait and switch technique, where they postpone and postpone and postpone until oh well, you need to pay much much more because time has run out. also the sellers of the house are beginning to pull out and can do so o...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 16, 2015 - First, I 'm told by the bank contact provided that I will have an answer by - -. - to the simple question I asked in -. Then, I receive a notice that it will be - -. Today, I received a notice today that the bank will contact me sometime within 60 days. It took the bank TWO months to send a notice that they will respond sometime in the next TWO Months? What then? Another notice that the bank will take another 6 months to send another notice? This is not reasonable. The bank has the information - they had it when the provided the work-out plan - in - - and they h...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 16, 2015 - I contacted Wells Fargo Mortgage to have my PMI taken off my loan. They sent out an appraiser who though appraised my house low ( I filed for an appeal on the appraisal ) it still qualified for the requirements of the PMI being removed. Then Wells Fargo contacted me stating I needed to produce - dollars worth of structural receipts because they wo n't base the PMI being taken off on the appraisal and this was - - ruling. I contacted - - and they said that was not correct. I can not get Wells Fargo to remove my PMI unless I pay them an extra - or produce structural receipts. ...

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Wells Fargo Mortgage application, originator, mortgage broker

December 16, 2015 - We are purchasing a - home and are coming close to the closing date. Several weeks ago we were told by our mortgage broker that the application was being reviewed by the appraisers and that it would likely be declined for several reasons. Everyday we ask for updates, and everyday we are told the letter of declination will come later today/tomorrow. Without the letter of declination we could lose our 10 % downpayment to the seller. ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 15, 2015 - Wells Fargo is admitting that they screwed up. - has been updated and my credit score has been repaired. - is still showing errors. Should be receiving paperwork from Wells Fargo on -/-/2015 ...

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Wells Fargo Mortgage settlement process and costs

December 15, 2015 - I originally applied for a loan on -/-/-. A complaint has been submitted regarding the mortgage banker who said our rate was locked but then wanted to charge us points to get the promised locked rate. Now I am submitting a new complaint because of the time this has taken. It is now -/-/- and received this message from the mortgage banker ( - - ) yesterday : " The system is waiting on an approval that we received on -/-/-. We are working towards correcting this issue and -, as well as other managers are involved in resolving this. I am extremely sorry for the process thu...

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Wells Fargo Mortgage application, originator, mortgage broker

December 15, 2015 - In - 2015 we worked with a Mortgage Banker ( - - ) from Wells Fargo to obtain a mortgage on a new home. -/-/- the processor for Wells Fargo began requesting documents. We supplied this process with the same documents sometime 4 or 5 times, but we were eventually given approval by underwriting for our mortgage. Due to issues with the builder taking longer than expected we ended up cancelling this mortgage request in - 2015. The builder finally worked out their issues and we were provided a settlement date of - -, 2015. We immediately informed the mortgage banker ( - ) ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 14, 2015 - I am in an extreme financial hardship & my Mortgage Company, Wells Fargo, said they would work with me -/-/- & now they have changed their minds. This company, Wells Fargo should have never been bailed out as they are doing the very same tactions -/-/- when they asked me, called me, if I wanted to skip a few payments, and let 's face it ; who would n't. I 've sent all the forms that was required of me back in -, but then they say the " offer has expired ''! So I had to come up with $6000.00 in a hurry to avoid foreclosure. Luckily I managed to get the money together & save the h...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 13, 2015 - We have a mortgage with Wells Fargo and we agreed to pay taxes and insurance ourselves. In -/-/- we noticed a deduction for an escrow account? We spoke with the bank several times by phone and once in person and they say we had a gap in insurance. Not so. Our insurance agent sent the bank a letter with copies of all of our policies shown no gap in coverage. That was on -/-/-. So far, more charges and no response to her letter. We are at our wits end. Can you help? ...

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Wells Fargo Mortgage credit decision / underwriting

December 13, 2015 - I have disputed this issue with all credit bureaus but I think they did n't understand my dispute. My complaint is about - Mortgage -. Wells Fargo Home Mortgage lost a class action suit because of their fraudulent mortgage practices.. I was part of that suit. It started 2012. I left consumers an option to recover additional monetary damages and other remedies. My credit has been damaged because of them reporting it as " foreclosure ''. I ca n't get any credit, loans, etc. My mortgage account was under - -. ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 12, 2015 - $13000.00 was charged to - account in - - Since this date Wells Fargo has been unable to furnish any backup documents to support this charge. At -/-/-, with compound monthly interest at 10.75 %, the total amount charged to - account from - thru - is $93000.00 which is greater than the foreclosure amount.. - has sent dozens of qualified RESPA requests only to receive the same reply for each. " WE have received your inquiry and as soon as our research is complete you will be advised. '' This is not believable and is criminal fraud. For 13 years Wells Fargo has ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 11, 2015 - We submitted request to be reviewed for repayment plan on -/-/2015 and supplied additional information on -/-/2015 and again opun request on -/-/2015 at that point package was complete and under review. Then on -/-/2015 I was served a foreclosure summons and complaint while I was under review for repayment plan and had not received a decision yet on that. I was under the understanding that my review would be complete first before they proceeded with the foreclosure. It appears they were dual tracking my case. ...

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Wells Fargo Mortgage application, originator, mortgage broker

December 10, 2015 - Wells Fargo guaranteed us a mortgage refinance in - 2015 after months of documentation submissions. The bank had full and complete information regarding our financial situation - impeccable credit, loan to value of 26 %, and very reasonable debt to income ratios -. The bank continued to assure us that there was absolutely no issue with the refinance for three months and that we would close imminently, despite our continued alarms re a seemingly endless delay. The mortgage bankers avoided returning phone calls or emails for weeks on end and then misrepresented the situation and deliver...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 10, 2015 - I am having difficulty paying my mortgage because my taxes and insurance are not escrowed. I contacted my mortgage servicer and told them I was not going to be able to pay the -/-/- payment because I was paying my taxes of $890.00 and my insurance of $660.00. I paid the taxes and the insurance last week. Now i received a letter stating they paid it too! We have never been late on paying our mortgage until now.I asked if I qualified for a HAMP and my servicer started the paperwork for my HAMP application. I sent my documents to them within 24 hours. Now they denied me and I just receiv...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 9, 2015 - Wells Fargo used scare tactics and unprofessional & unhelpful advice re : underwater mortgage. I am - and can not afford current payments. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 9, 2015 - Introduction/Financial Dilemma : I am writing this letter requesting your cooperation in reviewing my financial circumstances to qualify me for a loan modification/ MAking Home Affordable, Keep your Home California , - - Loan Modification . It would be beneficial to both factions and it would allow for my son and I to stay in our home by getting our mortgage payments back on track with an affordable payment. I would like to explain my unfortunate set of circumstances that began 1-years ago when I was laid-off and my mother was -. I was unable to keep up with my payments in -/-/-...

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