Wells Fargo Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Colorado

I was denied a Home Affordable Modification from Wells Fargo Home Mortgage on -/-/-, stating the reason was that I did not meet the requirements of HAMP was because I did not provide them with valid documents. I have copies of my faxed documentation that proves that I sent all requested valid information several times prior to - -, -. I was also told by Wells Fargo that their investor - - - - does not provide HAMP assistance. First Wells Fargo told me their investor does not approve or work with HAMP. Then Wells Fargo later told me I did not provide them with valid documents. I have since lost my home to foreclosure sale on -/-/-. Wells Fargo did not bid my home which had a fair market value of $450000.00 at fair market value. They started the bid at $210000.00 which sold for $260000.00 because the investor bidding on my home knew it was worth much more than the winning bid of $260000.00. Now I am out $180000.00 of equity because Wells Fargo did not bid my former home at " Fair Market Value ''.


my mortgage payments again if a modification plan could have been worked out. I sent Wells Fargo all my pay stubs from my new job as well as all my bank statement information. Once I told them I have the funds to start making mortgage payments again I was told by by the home preservation specialist that they could not validate my income, even after I send them pay stub information, copies of recent bank account statements and all the other income information they requested. I worked extremely hard to save my home. I got behind on my mortgage payments due to underemployment. I had been a Wells Fargo customer since - on the home they recently foreclosed on. Wells Fargo did not loose one cent of money on my foreclosed property. They made $550000.00 on my home, $280000.00 on 15 years worth of payments and another $260000.00 at the foreclosure sale. Wells Fargo also held the - mortgage on my home and requested the Over Bid proceeds of $53000.00 on my foreclosed home. Wells Fargo sent me in writing that my homes market value was $320000.00 prior to taking my former home to foreclosure sale. They knew they could get all the money owed to them if they would have placed a fair market value on my home prior to the foreclosure sale. I truly feel that a huge injustice has taken place in the non-approval of my HAMP and Loan Modification Request. I should have been a candidate for being approved for either program. Since -/-/- Wells Fargo has made over $850000.00 off of my hard work. I paid a mortgage in full in -/-/- on another mortgage I once had with Wells Fargo. Now 16 years of making mortgage payments is all gone. I have lost everything I have ever worked for because Wells Fargo continually came of with invalid reasons why I was not approved for a loan modification of approved for the HAMP program. I have paid Wells Fargo over $850000.00 and now my home has been lost to foreclosure, all because of their discriminatory loan modification denial. Why would they not work with a long time loyal customer who needed temporary assistance. I have the all the paperwork to prove that I should have been approved for a loan modification plan. I was at Wells Fargo mercy and they deliberately decided not to approve my loan modification because of discrimination and greed. This injustice in pure evil and greed at work. I hope you can help me stop Wells Fargo doing this to other long time customers. Sincerely, - - - Wells Fargo Loan # - --

Wells Fargo customer in Colorado
Jan 05, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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