Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional fixed mortgage Settlement process and costs Minnesota

We refinanced our home with Wells Fargo and they made the check for more than the amount needed so they said they would send us a check for the balance. The closing date was - -, -. The original loan was paid off - -, -. The check for the balance was made out - -, - and we did not receive it until - -, -. The envelope that it came in was postmarked - -, -. That is 1 week from when the check was written. My complaint is that we should have received that check by - -, - which is 17 days before we deposited it in our checking account.