Wells Fargo Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Wells Fargo Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Maryland

My property is originally financed by Wells Fargo Bank and Insured by - - -. When I applied for a Home mortgage refinance Loan it was denied. I asked for refinancing on the first mortgage because there is a first mortgage and a second mortgage on the property. I pay the property taxes and the Insurance premium on the property to reduce the cost of refinancing. I was told by the banks representative that I must include in the loan refinance package the following : First mortgage and second property loans Taxes and property Insurance All closing fees. Due to the piling on fees, I could not afford the loan package offered by Wells Fargo Bank. It appears the bank offered was intended to be unacceptable. My second Home Refinance attempt, I was informed by Wells Fargo Bank representative that a - - Dollar ( $300.00 ) appraisal fees is required, the appraiser fee was to be placed on a credit card and no guarantee the loan would be approved. I did not have the money, therefore I was denied by the bank. My third attempt to refinance the home loan, the Wells Fargo representative stated I needed - - - ( $500.00 ) on a credit card for appraiser fees. I was denied refinancing because my debt ratio was to high. My income debt ratio is high due to the high interest rates I pay Wells Fargo Bank on the property first and second mortgage, that is - of the reasons,

Wells Fargo customer in Maryland
Jan 11, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoApplication, originator, mortgage brokerSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage brokerSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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