Wells Fargo Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

I am in an extreme financial hardship & my Mortgage Company, Wells Fargo, said they would work with me -/-/- & now they have changed their minds. This company, Wells Fargo should have never been bailed out as they are doing the very same tactions -/-/- when they asked me, called me, if I wanted to skip a few payments, and let 's face it ; who would n't. I 've sent all the forms that was required of me back in -, but then they say the " offer has expired ''! So I had to come up with $6000.00 in a hurry to avoid foreclosure. Luckily I managed to get the money together & save the home my - children have grown up in! Within the next couple of years, the President came up with the HAMP & HARP programs & I was able to finally get a modification, probably just because this time I hired a Law Firm to handle the situation. Right now my health is ailing as such so now I am on - due to my medical condition whereas my finances have gone down considerable & I have a new monthly bill of $250.00


could get into. So for this & many other reasons I just wanted to lower my mortage interest rate, with the predatory 5 % currently, so I could lower the mortgage payment minus the $250.00 car payment. Again I hired - - - & they assured me time & time again Wells Fargo had agreed to work with me since we have been here for 17 years & want to remain in the same home for the interim. If we lost our home I would die & the children would be devastated to say the least. Now, again, Wells Fargo is denying the modification & I have to come up with $8000.00 ( I even opened a 'gofundme.com to help raise the money ) so we wo n't get foreclosed upon. They based their decision, or so they say, on the non physical appraisal that showed not 1 single upgrade I 've done to this house in the last 17 years such as remolded kitchen with granite countertops, remolded bathroom actually 're-bathed it ' by " bath fitter, put on another full bathroom with jacuzzi tub, added an office/sunroom with french doors, added a huge sunken den/family room, solar put on roof, skylights thru out, hardwood floors, new huge windows in kitchen & bedrooms, vinyl siding all around house. Wells Fargo ar the biggest crooks out there & should be shut down right away for their unethical practices & downright lies on top of lies. Blatant disregard for customers needs. I am attaching the paperwork on - -, I 've tried to get more info & they never call me back, I hope I did n't get scammed again! I 'll also attach the finale paperwork of - - reasons for denial as well. I just wanted the payments lowered by $250.00 & I have very real hardships @ this time, please investigate these Wells Fargo crooks! I read in the - - the goverment is already looking into them because of so many consumer complaints similar to mine. Just unscrupulous tactics all the way around! Please help us! Thank you, - - ( - ) - -, - - - - ; I am - & a Vewteran of - - - & my son is in the - - & got called to - - to help with the wild fires up north. One would think they would take tinto consideration as they sit & toil @ their desks & /or cubicals sounding 'happy ' on the phone as they are denying you. At least that 's what my - 'home preservation specialsist ', - - sounded that way as some kind of scoulding principle! Oh! Almost forgot! Thruout this ordeal some gentleman by the name of - - & - - called me with strange proposition such as ; " if you give me $670.00 right now I will appove the modificxation & that 's what your new payment would be, I mean he was really strong arm

Wells Fargo customer in California
Dec 14, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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