Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Tennessee

I contacted Wells Fargo Mortgage to have my PMI taken off my loan. They sent out an appraiser who though appraised my house low ( I filed for an appeal on the appraisal ) it still qualified for the requirements of the PMI being removed. Then Wells Fargo contacted me stating I needed to produce - dollars worth of structural receipts because they wo n't base the PMI being taken off on the appraisal and this was - - ruling. I contacted - - and they said that was not correct. I can not get Wells Fargo to remove my PMI unless I pay them an extra - or produce structural receipts.