Wells Fargo Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

In a letter dated -/-/-, the bank ( falsely ) claims that the entire forgiven amount $150000.00 was principal. That amount as principal is not possible - based on the declared principal at the time of my original purchase and the new principal due per the work out plan. The bank, under the direction of the Federal Bankruptcy court for mediation, finally offered me a workout plan based on the bank 's determination of the current value of my home. To my knowledge, there was NO independent appraisal. That mediated agreement was signed - - -. The details for that FUTURE workout plan included the bank 's claim that I owed $290000.00. I do not know how they made up this number. There was never a time when I owed such an amount as principal. The original note I signed in - was for a principal amount of $180000.00. The new principal amount from the - agreement is $120000.00 ( interest bearing ) + $13000.00 ( non-interest bearing ).


First, I 'm told by the bank contact provided that I will have an answer by - -. - to the simple question I asked in -. Then, I receive a notice that it will be - -. Today, I received a notice today that the bank will contact me sometime within 60 days. It took the bank TWO months to send a notice that they will respond sometime in the next TWO Months? What then? Another notice that the bank will take another 6 months to send another notice? This is not reasonable. The bank has the information - they had it when the provided the work-out plan - in - - and they had it when they sent the confirming paperwork in - of - and they had it when they sent the final paperwork in - of -. The bank is refusing to disclose essential financial information to me - the consumer. What purpose does it serve to not provide me with the proper, lawful disclosures of financial information? I did NOT ask to renegotiate or change anything - I simply requested the specific numbers for principal, interest, insurance, and taxes.

Wells Fargo customer in Florida
Jan 07, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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