Wells Fargo Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure Florida
First, I 'm told by the bank contact provided that I will have an answer by - -. - to the simple question I asked in -. Then, I receive a notice that it will be - -. Today, I received a notice today that the bank will contact me sometime within 60 days. It took the bank TWO months to send a notice that they will respond sometime in the next TWO Months? What then? Another notice that the bank will take another 6 months to send another notice? This is not reasonable. The bank has the information - they had it when the provided the work-out plan - in - - and they had it when they sent the confirming paperwork in - of - and they had it when they sent the final paperwork in - of -. The bank is refusing to disclose essential financial information to me - the consumer. What purpose does it serve to not provide me with the proper, lawful disclosures of financial information? I did NOT ask to renegotiate or change anything - I simply requested the specific numbers for principal, interest, insurance, and taxes.
Wells Fargo customer in Florida
Dec 16, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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