Wells Fargo Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Texas
We have a mortgage with Wells Fargo and we agreed to pay taxes and insurance ourselves. In -/-/- we noticed a deduction for an escrow account? We spoke with the bank several times by phone and once in person and they say we had a gap in insurance. Not so. Our insurance agent sent the bank a letter with copies of all of our policies shown no gap in coverage. That was on -/-/-. So far, more charges and no response to her letter. We are at our wits end. Can you help?
Wells Fargo customer in Texas
Dec 13, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.wellsfargo.com/ |
| Phone | (866) 249-3302 |
| [email protected] | |
| Address | 420 Montgomery St Frnt San Francisco CA 94104 |
| Wells Fargo | |
| Wells Fargo |
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