Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure South Carolina

The address of my home is : - - - -, NY - This is - of the last letters we have sent to Wells Fargo. From - - through - -, we received - short sale offers on our home, all to which were within 5 % of asking price yet they were all rejected by Wells Fargo. From - -, we received over a dozen calls from Wells Fargo asking us for the HUD statement. Each time we faxed it over and each time it continued to be lost. In -, the home was broken into and all copper piping was stolen. Our insurance company sent Wells Fargo a check for over $11000.00 which has subsequently been " lost ''.


In -, we were notified the home was going into Foreclosure despite all purchasers interest and effort on our part to sell it. Through - to Present, we have received and continue to receive numerous notices from Wells Fargo " to save our home '' through mortgage modification. In -, our neighbor notified us that there were squatters living in the home for over a year. We finally synced up wit - - in your - - Department who assured us that she would get the house secured and confirm with it when it was done. After several attempts at follow-up, - has also failed to deliver. We secured an expert Real Estate agent to once again try and short sell the home. Within days she presented to Wells Fargo an all cash offer. After months of being passed around from person to person, numerous emails, correcting mistakes Wells Fargo was making, the short sale was denied on - -, - by Wells Fargo. The following resolutions need to occur before - -, - : We will receive confirmation on the security and condition of the home. The house will be removed from Foreclosure and back into Short Sale status. We will be assign a Personal Coordinator that will be our SOLE contact person for all other communications and activity going forward. WFHM will remove any and all negative reports on our credit Very Sincerely- - and - - - - We tried short sale again this summer, again rejected by WF due to a " surplus of funds ''. That surplus this past summer was small. We just want resolution. We want our exemplary credit back. What we had before they systematically destroyed it. Thank you.