Review and analysis of over 501 complaints against Experian
Experian consumers have reported over 501 official complaints related to Investigation took too long. Out of the 501 consumer complaints against Experian, 25% were disputed by the consumer (i.e. the consumer was not happy with how Experian responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Experian resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 31% resulted in non-monetary compensation.
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Experian Credit reporting credit reporting company's investigation investigation took too long April 5, 2017 - I sent Experian a letter on -/-/2017 asking for them to investigate several items they were reporting. The other - credit bureaus had admitted mistakes and deleted things so Experian, were they to have done their jobs, should do the same. But they have ignored me and did not write me back.... |
Experian Credit reporting credit reporting company's investigation investigation took too long March 6, 2017 - I 've tried on several occasions ( dating back to - 2016 ) to get this debt verified and proof that it belonged to me. I have not received a response or documentation showing proof that the debt belongs to me. I 've sent several letters requesting information pertaining to this debt and I have yet received a response or information I requested.... |
Experian Credit reporting credit reporting company's investigation investigation took too long February 27, 2017 - There is Fraudulent Information on Credit Reports which were made without my knowledge or permission. I have disputed to Experian and -. But they do n't give me result of the investigation.... |
Experian Credit reporting credit reporting company's investigation investigation took too long February 15, 2017 - I mailed the credit bureau in -. It is now - and they have not responded.... |
Experian Credit reporting credit reporting company's investigation investigation took too long February 6, 2017 - - inquiries were made to my Experian credit report on - - that I did not authorize. They were all made on the same date and were initiated by a local auto dealership, - - - -. After a long dispute, - - confirmed that they were made erroneously and sent Experian a letter confirming that they were made in error. This was over a month ago. To this date, Experian has not removed the unauthorized inquiries from my credit and my score is being affected because of it. The first inquiry is under the name " - - '' on -/-/16. The second inquiry is under the... |
Experian Credit reporting credit reporting company's investigation investigation took too long January 27, 2017 - experian has taken too long to send me results of my disputed negative acounts... |
Experian Credit reporting credit reporting company's investigation investigation took too long January 13, 2017 - I have many issues that I 'm dealing with but I will list them below : # 1 Experian has a security freeze and fraud alert on my credit file and I never authorized or requested this to be placed on there. I have written to them and requested that this be removed 4 times now to no avail. With each letter I include my identification as required. # 2 I am receiving letters stating that they will no longer investigate ALL of my accounts which is a violation of section -. Their words are literally that they will not investigate the SAME dispute, and I have never submitted the SAME dispute # 3 Ex... |
Experian Credit reporting credit reporting company's investigation investigation took too long January 10, 2017 - Experian credit bureau has failed to properly notify me of the results of my past dispute placed over 30 days ago. I disputed a delinquent/charge off - - account. This account is past the seven year when the account reported it first delinquency.... |
Experian Credit reporting credit reporting company's investigation investigation took too long January 3, 2017 - Experian is taking too long to send negative account results... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 29, 2016 - The credit reporting agency will not block the fraudulent addresses and accounts off of my credit report due to fraud. I have disputed these same items over 2 years.... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 22, 2016 - In regards to Experian, I disputed unauthorized hard inquiries that was sent via Certified Mail and Return Receipt on -/-/2016. On -/-/2016, the letter was delivered and signed for but to date, no response from Experian.... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 20, 2016 - I sent this letter to Equifax on -/-/-, but they have not responded yet.... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 19, 2016 - I mailed in a certified letter to Experian with a received date stamp of -/-/16. The letter contained disputes regarding incorrect negative information on my credit report of negative/collection accounts that I would like to get deleted. According to the the Fair Credit Reporting Act, Section 611, ( a ) Reinvestigations of Disputed Information, ( 1 ) Reinvestigation Required, ( A ) In general. Subject to subsection ( f ), if the completeness or accuracy of any item of information contained in a consumer 's file at a consumer reporting agency is disputed by the consumer and the consumer n... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 14, 2016 - I sent a certified letter to Experian, -, and - disputing inaccurate information on my report. All - agencies received the letters as I have copies of the return receipts from USPS. - and Experian have not responded to my dispute which was mailed on - -, 2016. It has now been 56 days since I sent the letters.... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 12, 2016 - Experian is taking too long to send disputed results.... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 11, 2016 - I went to the dealership - - 2016 to get my radio repaired. While in the waiting area I spoke to a sales rep about wanting to get a GT model in the future. Next thing I know I get an alert from - saying I authorized a inquiry. I walked to counter and asked him if he was running my credit because I just got an alert. He assured me that he was taking a peak. I never authorized him to run my credit and I have contacted them directly and they have not responded and it has been over 30 days. I already had my credit ran multiple times in -, why would I approve to run it again, when I was... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 9, 2016 - They blocked my dispute I complained and they said to bad not doing anything I attached my proof they requested new lease, transfer order of electricity and cable I sent it the responded they will not use this information to investigate but it was information Experian requested specifically. They blocked me from the - mail my online account and phone calls I cont have any contact with the company after complaining... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 6, 2016 - I am writing in regards to Experian. I was disputing a couple items on my credit report and the are not providing me with results. They keep sending me a letter that states " they have inaccurate social security information ''. I have sent them proof of my identity like they asked multiple times and they have not fixed the issue. I have tried to call and none of the numbers will get me to someone. My social is correct and they need to provide results for my disputes and ensure they are reporting accurate information.... |
Experian Credit reporting credit reporting company's investigation investigation took too long December 1, 2016 - Hello. I am in the process of clearing up all inaccurate and wrong information on my credit reports. - Days ago I send a certified letter ( copies saved ) that requested Corrected information and PROOF of any errors they are not removing from my personal credit report. I have not received anything, no reports, no credit file or questions. I sent this with proper ID proof and a detailed letter and account numbers. They have in the past kept false reporting on my report that are not even mine.... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 21, 2016 - Experian is the company that verifies identity for -. Every year I am denied and have to go through a series of other steps through - to verify my identity. As of today for the 2017 coverage year, Experian has not verified my identity even thought I have sent them the info needed. They do not allow disputes like this on their website and no one has returned my calls in any of the last 3 years that i have had this issue. I have a very extensive and excellent credit profile but my family and I are being singled out for this process every year. Last Year, My daughter was without coverage fo... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 18, 2016 - This is not my account. I sent registered letters to all parties involved and never received a response. I had to send - letters to finally get a boiler plate letter stating, there were no changes made... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 15, 2016 - I am writing in regards to my credit report Inquires. My computer was stolen early last year in -. Ihave been turned down for credit because of the quanity of inquires that are on my credit report, these are inquires that I have no credit with these companys, and never made the inquires. My computer that was stolen had all my information on it and all the passwords.Here is a list creditor first then the date the inquirey was made. - -/-/- - -/-/- - - -/-/- - - - -/-/- - -/-/- - -/-/- - -/-/- - -... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 11, 2016 - After reviewing my credit report in detail at the beginning of 2016 I noticed some aged and old accounts that I decided to dispute. I disputed several accounts that were reporting wrong and were past the 7 years from the first date of delinquency. I have sent over 5 letters which I wo n't upload all of them but I will upload the most recent. I also contact the creditor people reporting the information and either the letters got returned or they did n't respond. This bureau sent results saying the found the account accurate after talking to the creditor.??? i 'm so confused because these people... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 10, 2016 - I have submitted several letters with return receipts disputing the information that Experian is reporting on behalf of -. I have also requested written verification of my signature and/or what methods were used to verify the information. The law requires the Bureaus to be able to back up what they are reporting or delete the information entirely. Likewise I have sent several letters to the creditor : - not only disputing the information but also requesting written verification of the information that Experian is currently reporting. I have return receipts for all letters sent to both co... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 10, 2016 - You are now in direct violation of the FCRA. It clearly states this in your response prior that it will take within 30 days which was -/-/-. It is now -/-/- and still no response. We respectfully request that the item in question be removed from my account ASAP.... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 3, 2016 - I have contacted Experian, I have also provided them with a letter from the furnisher of the information and yet Experian fails to remove the erroneous information that is outside the reporting period as it has passed 7 years and the statue of limitations for this debt have also passed. Experian continue to report -/ - on my credit. While the lender who purchased it from the original creditor states there is a zero balance Experian continues to report the original creditor with comments purchased by another lender thus not verifying that the debt is not owed. Such information should have... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 3, 2016 - I wrote Experian in - -. It is now - and have received no response! I have specific issues with what they are reported and requested they investigate. They are in violation of Federal law.... |
Experian Credit reporting credit reporting company's investigation investigation took too long November 1, 2016 - My wife and I recently sent the attached follow-up letter to Experian. We were following up with them because it had been over 45 days since we had requested credit investigations. To date, we have still not heard from them.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 28, 2016 - CFPB indicated that Case number : - was a duplicate of Case # -. Case # - was submitted in -. Case number : - was submitted in -. Now is the end of - and nothing has been resolved even though I was instructed that CFPB was working on it.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 28, 2016 - The following accounts are past the Statute of Limitations past 7 years and needs to be deleted from my credit file. - - - - - - - - - - - - - - These account are 7 years old negative and according to FCRA any negative accounts must be removed after 7 years. I 've sent numerous letters to credit bureau Experian and they have yet to respond.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 26, 2016 - I have disputed accounts that are inaccurate and a result of identity theft since - - knowing I am attempting to qualify for a housing program for my children and elderly mother. My identity was stolen between - therefore, I did not utilize credit. i had a fraud alert and freeze on all three bureaus -. For some odd reason, the credit bureaus have changed the dates to reflect -. I have in my possession the original credit report showing the correct date. I have provided Experian with - separate police reports, a copy of the ftc notarized affidavit, a copy of the certified rece... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 25, 2016 - I am attaching a letter that I sent to Experian on - -. Over 3 months have passed, and I have not gotten a response from them. They are supposed to respond within 30 days.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 25, 2016 - For Experian I have several - Inquiries ( - ) that were reported and listed on my credit report - impacting my Experian credit score. All these inquires are NOT associated with any loans/credit cards/accounts that are active on my credit report and I issued a certified letter to Experian with a copy of the letters that were also sent out to the companies for verification ; the date of Experian 's signature of retrieval is -/-/2016. According to the FCRA, investigation has an allotted time of 30 days from the date of retrieval, which is -/-/2016 As of today, -/-/2016, I have receive... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 25, 2016 - I have filed numerous disputes with all - credit bureaus about information on my report, either too old, closed/pay as agreed, or insurance company paid bill. They have refused to investigate or remove the items from my reports. In -, for example, I had a work related injury. I had to file a worker 's compensation suit against my employer 's insurance company. After the judge awarded me both financial and medical compensation, my attorney advised all medical bills be paid by their insurance company. There are at least - items still showing on my reports that were never taken off fro... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 25, 2016 - I received a letter from Experian stating that they will not reinvestigate items that I have disputed which is against my rights. I am in the process of filing a lawsuit against them for having incorrect information on my credit file. - has already removed the items, along with -. Experian has to do so as well. They have until Friday to remove these items or I will be filing a lawsuit for the full amount due to me because of their refusal to reinvestigate and remove these items. I have attached my intent to sue and the final dispute letter that I have sent them because they are breaking ... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 21, 2016 - I have repeatedly disputed these inquiries with Experian, I set my dispute certified mail. Experian did n't respond within the 30 days which is a violation of the FCRA - -. The FCRA states that the only permissible purpose for pulling someone 's credit report is a ) firm offers b ) insurance c ) employment or d ) a court order. I did n't authorize any of these inquiries. I sent dispute letters to Experian and dispute letters to the furnisher and they never sent me a copy of my signature or a contract, these inquiries are still not deleted from my credit report. These inquiries are affe... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 20, 2016 - Experian is taking to long to send results.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 18, 2016 - We requested credit investigations almost two months ago, and so far, Experian has not sent us any response.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 18, 2016 - On - -, 2016, I submitted a complaint ( - ) against Experian. They have not responded to the dispute in the allotted time ( 30 Days ), nor is the information directly verified from the United States Bankruptcy Court. Experian has violated the FCRA Section 609 a 2 ) and Section 611, paragraph ( 6 ) ( B ) ( iii ). Under the FCRA, the Credit Reporting Agency is required to verify disputes directly with the lender. Therefore, the lender would be the United States Bankruptcy Court. By using - -, a third party information provider, you have failed to verify this information. The cou... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 17, 2016 - Experian 's credit investigation has taken too long. I sent them the attached letter over thirty days ago, but I have yet to get a response from them.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 14, 2016 - I am trying to get my credit report fixed and I was told that the bureaus have 30 days to respond, I mailed ExPERIAN a letter on -/-/- and have yet to hear from them. I am not going to continue to waste my time on this so please help me. My main concerns are in the letter that I have attached to the complaint.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 11, 2016 - On - -, my wife and I sent a letter to Experian that requested that they investigate errors on our credit report. My wife has already received her portion of the response from Experian, listing the corrections made. Unfortunately, I have not received a response to my portion of the request, and more than 30 days have transpired.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 10, 2016 - I am trying to get a mortgage for a new home, I sent a letter to Experian over 45 days ago and I still have n't heard anything back from them!! I am really - by this, I need to move as soon as possible. And I do n't have time to sit and wait for them. My main concerns have been addressed in the letter I have attached!... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 10, 2016 - On -/-/2016 I sent out two separate letters to - - -, they have - separate accounts listed on my credit report stating that I allegedly owe $370.00. I disputed these matters with them and never heard a word from them with proof of ownership of mine for these accounts. They have still to this day yet to furnish proof of me owning this debt. They are way past the 30 day reporting timeframe and have broken the law.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 10, 2016 - On -/-/2016 I sent a letter to -, disputing a alleged account that I do not recognize. The amount was for $880.00. Today is now -/-/2016 and I have yet to get a response from them disputing my letter. This is in violation of the law for fair reporting. They have taken more than 30 days to furnish proof that the account is mine.... |
Experian Credit reporting credit reporting company's investigation investigation took too long October 10, 2016 - The issue is that -, -, and Transunion have not removed information off of my report that does n't belong to me. I started this process with them in - and it is -. I have been more than patient. At this point I have obtained an attorney to start the process of filing a small claims case against all - bureaus. There is information on my report that does not belong to me and I have stated that every month. At this point the Bureaus have stopped responding to me. This is their final chance to do right, by removing these items off of my report before they are contacted by my attorne... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 29, 2016 - - account were open in my name ( supporting documents uploaded ) Experian has delayed and requested the same documents over and over. I have been on hold with the company for over two hours several times. Several of there fraud specialist have not even known 605 law of the fair credit reporting act. I have sent the need documentation that under the act certificated mail and it is been signed for by a representation but they say they have not received it. The state that upon receive not when ever they find or get around to I want these items removed and immediately blocked. I believe they ha... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 29, 2016 - I sent my informatoin through CFPB complaining on Experian 's lack of response in regards to a ID theft collection on my report. They said they would investigate it and it has been over 30 days. Based on everything I 've read I thought I did everything right. I 'll upload the date my last complaint was filed and then submit that as documentation. Not mad just a little frustrated b/c Im not sure what else todo.... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 25, 2016 - /I requested a 7 day trial period for $1.00 and sent in a termination request within 1 day and they a/re charging me for a service I do not want nor have used. Return my $21.00 charged on -/-/16 to my credit card. That was my kids lunch monies -!... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 22, 2016 - Experian is taking too long to respond. My husband and I requested an investigation of some of our credit accounts back -/-/-. To date, we have not received any response from Experian. We do n't know why its taking so long.... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 20, 2016 - Experian is taking too long to return dispute results... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 20, 2016 - My original dispute was sent certified mail to Experian on - -, 2016 ( Report Number - ). Experian responded within 30 days verifying certain items. Based on that investigation I sent another letter on -/-/2016 requesting the Method of Verification ( MOV ) for the items that was verified. Experian on - -, 2016 failed to provide myself, the consumer with documents, addressing the exact procedures they used in the investigation to ascertain the items as verified. My intended purpose of this is to know if Experian contacted the furnisher of debt directly, or used a third pa... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 19, 2016 - Report shows " Account in dispute '' and have had no update in six months... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 19, 2016 - I have an account on my credit that were supposed to be deleted. - was to be deleted on -/-/2015.... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 13, 2016 - I went investigation of - - -. It took about 25 day saw - - - - -, -. So I call customers - -, - at - so I went online gave $50.00 Account Number - and - -/-/- approve 2-3 day. So I go decide to go pay - $290.00 paid off. So I got a email from Manager - - -/-/- them.and told me thank you its going about 7 day -, Tx -. So I online an I see - $290.00 and now I owed. I call - - -/-/- and customers and he 's at lunch I will call you about I hour and they have n't call me back. I have approve Confirmat... |
Experian Credit reporting credit reporting company's investigation investigation took too long September 7, 2016 - COLLECTION AGENCIES TOOK MORE THAN 30 DAYS AND NO RESPONSE, COPIES ATTACHED. PLEASE REMOVE FROM MY CREDIT REPORT.... |
Experian Credit reporting credit reporting company's investigation investigation took too long August 31, 2016 - Experianis taking too long to clarify dispute results from accounts that have been closed but still have recent payment process, or due amounts.... |
Experian Credit reporting credit reporting company's investigation investigation took too long August 29, 2016 - Experian has had MORE than 30 days to looking into my dispute and have not shown any proof per FCRA laws I have done my due diligence as a consumer and have exhausted all options. They need to delete my inaccurate accounts since they are unwilling to verify and " show proof, '' key word is " show. '' Simply printing it with the exact same copy is not verifying or showing proof. Attached are the the - reports that show the exact same copies of reports where nothing was updated as they claimed. They also need to delete inaccurate personal information it is not historical when it is n't mine. ... |
Experian Credit reporting credit reporting company's investigation investigation took too long August 19, 2016 - Experian has fail to provide me with on time dispute results. I have not receive nothing since -/-/2016.... |
Experian Credit reporting credit reporting company's investigation investigation took too long August 19, 2016 - On - -, 2016, I uploaded a letter of dispute to Experian via their --. Once I uploaded the information, I received the immediate statement stating my upload had been received successfully. I allowed the 30 days to receive the results from Experian but had received nothing. I just pulled a copy of my credit report from Experian and contacted them to see why an investigation had n't been performed. According to Experian they did n't receive anything from me in regards to an investigation. How could this be when I still have the saved page of them confirming successful receipt of ... |