Experian Credit Reporting Complaint

Credit reporting company's investigation investigation took too long

Experian Credit reporting department,

Credit reporting company's investigation Investigation took too long Utah

Experian is the company that verifies identity for -. Every year I am denied and have to go through a series of other steps through - to verify my identity. As of today for the 2017 coverage year, Experian has not verified my identity even thought I have sent them the info needed. They do not allow disputes like this on their website and no one has returned my calls in any of the last 3 years that i have had this issue. I have a very extensive and excellent credit profile but my family and I are being singled out for this process every year. Last Year, My daughter was without coverage for 2 months due to this delay. I sent in a copy of my drivers license as I have every year but no response.

Experian customer in Utah
Nov 21, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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