Cooper Hoffman Klein Associates consumers have reported over 33 official complaints. Out of the 33 consumer complaints against Cooper Hoffman Klein Associates, 27% were disputed by the consumer (i.e. the consumer was not happy with how Cooper Hoffman Klein Associates responded to their complaint) and 91% were processed in a timely manner. 0% of consumer complaints against Cooper Hoffman Klein Associates resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Taking/threatening an illegal action | 14 | 29% |
| Communication tactics | 7 | 14% |
| Cont'd attempts collect debt not owed | 4 | 75% |
| Disclosure verification of debt | 3 | 33% |
| Improper contact or sharing of info | 3 | 0% |
| Taking out the loan or lease | 1 | 0% |
| False statements or representation | 1 | 0% |
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Stop CallsCooper Hoffman Klein Associates Debt collection improper contact or sharing of info contacted employer after asked not to January 20, 2016 - For the past couple of months, several individuals have been contacting from the same phone number claiming to be lawyers from the offices of -, - - - and Cooper, Hoffman, Klein & Associates. They have called my personal cell phone and my place of work several times a day, every day. I have repeatedly asked them stop calling me at work because I am not allowed to receive phone calls of this nature at work. They have not complied and continue to call. When they call, they yell at me on the phone, tell me that they are sending someone to come arrest me immediately, and usually end up... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay December 31, 2015 - I took out a loan with - - in - California. I only owe $310.00. I have been contact by - - -, Cooper Hoffman Klein and Associates, - - -, - - - - and - about the same $310.00. I was coerced by - - which claimed it was located in Ohio to set up a payment play of 6 months paying $110.00 from my Social Security monthly check. - - - threaten to file paper work with - - - in California to garnish my wages. I set up the payment plan and the first payment of $110.00 and it was debited from my Social Security check account card ... |
Cooper Hoffman Klein Associates Debt collection improper contact or sharing of info talked to a third party about my debt December 29, 2015 - Debt collector called my minor son and left threatening message regarding a debt I do n't owe. ... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay December 22, 2015 - I received voice messages repeatedly about a debt I am not sure I owe. This company keeps threatening me to take me to court in - - and will not offer me information about the debt. When I spoke with someone finally he became very rude and would talk over me and would not let me speak then he hung up on me. I do not feel this is a legitimate debt but most importantly I think they are using illegal scare taticts. ... |
Cooper Hoffman Klein Associates Debt collection false statements or representation indicated committed crime not paying December 21, 2015 - I sent this complaint to the - back in - but wanted to advise you as well as the - had no luck with this and these people continue to call me every single week threatening Criminal Prosecution : I have been receiving calls every week since -/-/2015. Voice mail was left by - - from Cooper Hoffman and Klein. She called three times indicating that a criminal action was pending against my last - digits of SSN and if I did not call to make a statement in my defense criminal papers would be sent to - -. They did not indicate what it was regarding. This law firm does not... |
Cooper Hoffman Klein Associates Debt collection communication tactics threatened to take legal action December 17, 2015 - My wife, employer and I have received multiple calls daily for the last week regarding a legal matter. Messages state that court papers would be filed in my County of residence. When I return calls no one will give me specific information. ... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay December 10, 2015 - I 'm receiving multiple calls from an Debt collector claiming to be from Cooper, Hoffman, and Kline - - -. They have called me several times at my job with numerous threats to prosecute me due to fraud. When I called them back to verify their company name, address, etc. they were extremely rude and short. They are calling my cell phone, employer, and family members. Although I 've included this extension, they are calling me from multiple extension and different phone numbers ... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay December 8, 2015 - This Company called my house phone 3 times, they left a recorded message on answering machine, then a lady called ( from - ) and asked for a - - and I told her she had the wrong number and no one by that name lived here and that we had this phone number for over 8 years and not to call again. About 3 hours later we get a recorded message ( from - ) saying we needed to contact because we had been sued and would be arrested if we didnt contact them to setup payment. I hit - to talk to someone and a guy answered and I told him that they called earlier and I told them they had the w... |
Cooper Hoffman Klein Associates Debt collection communication tactics threatened to take legal action December 8, 2015 - calls started -/-/2015 from - - from - - and - saying I owed a debt from - and that I never paid this and he was going to file criminal charges for check fraud because I took money from the company with no intent of paying it back I had a payment arrangement with - that I made a payment on he called my work number - gave him my cell and he left a message -/-/2015 saying since I do n't want to take care of my responsibilities he was going to file said charges I spoke with him several times and acknowledge my debt he likes to hang up on people I eventually tha... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay December 4, 2015 - Cooper, Hoffman, Klein and Associates contacts me multiple times a day leaving threatening voicemails regarding debts and bank accounts I have never had and do not owe on. Every call that is made, a different case number is given. When I contacted the company, I was threatened with legal action and prison if I did not pay although the representative threatening me can not supply any evidence of a debt owed. When asked for address to come to the company to discuss, I am given the run around. Representatives of this company have contacted me falsifying themselves as actual - - Process Serv... |
Cooper Hoffman Klein Associates Debt collection communication tactics threatened to take legal action December 1, 2015 - Continuous calls from Cooper Hauffman & Klein. I have been ignoring their calls for months after my request for a debt validation letter was ignored. They continue to call and harass me multiple times per day. They use foul language, threatening tactics and will not stop despite my verbal request that all communication be by postal mail. ... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay November 28, 2015 - It began when my relatives kept receiving phone calls that I owed to a payday loan company that I never took a loan out on. My relatives gave me the debt collectors contact info, and I returned their phone call. They proceeded to say that they had served me with an affidavit to an address I have never dwelled in, -, and that this was an issue of a loan taking out in -/-/-. I checked my bank statement to corroborate their story and I did not receive any fund in the timeframe they are accusing me of. I proceeded to explain this and asked if they could send me a copy of this affidavit, an... |
Cooper Hoffman Klein Associates Debt collection cont'd attempts collect debt not owed debt is not mine November 23, 2015 - Cooper, Hoffman, Klein and Associates '' continues to harass me by calling my cell phone in attempt to collect another person 's debt. They have yelled at me, misrepresented themselves as lawyers, threatened to take me to court and refused to stop calling me after I asked them to remove my number from the account that does n't belong to me. ... |
Cooper Hoffman Klein Associates Debt collection improper contact or sharing of info talked to a third party about my debt November 18, 2015 - Apparently this company told a friend of mine that we had written a bad check in 2013 and they are an attorney on behalf of this client. This company shared false information and personal information to people that I know. This company also called my phone and stated they were contacting me regarding fraud charges and wanted to get a defense statement for prosecution. They represented themselves as attorneys. When I asked them for their location to come to their office they stated they were located in -. I told them my attorney and I could come to their office to discuss what charges '' we... |
Cooper Hoffman Klein Associates Debt collection communication tactics threatened to take legal action November 18, 2015 - They call me numerous times a day with threatening voicemails about taking me to court and me having to pay court costs, but they have n't sent anything in writing stating why I owe them and for what, how much, etc. They are calling my previous place of business, my home ( which I never give out ) and my cell phone- I get at least 5 calls a day. Please help- if they would mail me validation of debt I would be more inclined to call them, but they have not. All they do is leave threatening voicemails. I do n't know who they are ( besides being a debt collector ) and why I owe them. They never st... |
Cooper Hoffman Klein Associates Debt collection communication tactics frequent or repeated calls November 12, 2015 - I have a relative-by-marriage who apparently has some sort of debt. I have not spoken to her in 5 years and do not have a way to contact her. And yet somehow a debt collection agency ( though it may very well be a SCAM ) has gotten my phone number and for over a year has been calling me at least once a month with automated messages ( from more than - phone number ), saying they are trying to reach my relative to serve her with collection papers. I have tried to tell them that I am not her and do not have a way to reach her, but they still contact me. I tried to download Call Blocking apps o... |
Cooper Hoffman Klein Associates Debt collection communication tactics frequent or repeated calls November 11, 2015 - Almost daily automated calls leaving messages they call courtesy '' call about a debt that I do not owe as it is not and never was mine. I have no overdue bills, no cosigner obligations, nothing of the sort. The automated calls state This message is being left for '' [ what sounds like ] - The message states that this is a final call before action is taken, mentions attorneys and a case number. The number on caller ID is - and shows - -, T- as the originator. I called the number and asked who they are and why they are calling me and the person hung up on me when I pressed them. T... |
Cooper Hoffman Klein Associates Debt collection communication tactics used obscene/profane/abusive language November 11, 2015 - This company named Cooper, hoffman, klein and associates, has hounded me by telephone, at my home, work and my mother in law. They have used foul language at my place of work when asked to not contact me any further, they used the - word to our receptionist at work, That persons name was -, then I spoke to her I repeatedly asked her to not call me, I do n't know what she was speaking about in regards to owing something, I told her to send it to me by US mail, she told she did n't have to do that and that I was to pay up right then. They continue to call under many different numbers with ... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay October 29, 2015 - I continue to receive calls from an automated recording from Cooper, Hofffman, Klein and Associates threatening to take an illegal action. I have contacted the number and asked that they please do not contact me at work as personal phone calls are not permitted. The individual that answered - refused to listen to my request and would not transfer me to anyone else for assistance. She said that she had every right to contact me and that she was going to call - County Police Dept '' and file charges and that I should expect an officer to show up at my place of employment to arrest me. She... |
Cooper Hoffman Klein Associates Debt collection disclosure verification of debt not disclosed as an attempt to collect October 28, 2015 - A company named Cooper Hoffman Klein and Associates called and stated they were investigating my bank account and I would be sent for prosecution for a debt for a payday loan from 6 years ago, they threatened to file a claim that would garnish me, send me to jail if I did not pay them - today -/-/- and the remained of the money in - payments -/-/-. I asked for proof the debt that they said they would e-mail me and I have not received anything they said I was a low life and I know I owe the money and it is time to pay. The represent themselves as a law-firm but I can not find an... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay October 26, 2015 - Have been recieving threatening and rude phone calls saying I owe money on a payday loan that I know nothing about. Said they would put criminal and civil charges on me if I did not cooperate and pay. I told the man I would not pay money until I received a notice in the mail in which I then have 30 days to decide what I want to do. He got very upset about me saying that and said he would add a request to get my license suspended on top of the criminal and civil charges. A few hours later I received a call from the number of the county clerks office and it was a man stating they had received pa... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened to sue on too old debt October 24, 2015 - Cooper Hoffman Klein & Associates began calling relatives of mine in -. They have not yet mailed or sent any verification of this debt ''. A week later, i sent a certified letter, which was returned & left s voicemail that under the Fair Debt collection practices act, to cease communication with anyone in my family. They called my employer - -, which they still did n't verify and I repeated to cease communication. Have found since they 've contacted - relatives without my prior knowledge. ... |
Cooper Hoffman Klein Associates Debt collection cont'd attempts collect debt not owed debt is not mine September 23, 2015 - I keep getting calls, they have called my ex husband and my work. They threaten a lawsuit jail time and to have my drivers license revoked. ... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay September 17, 2015 - Thy stated that I wrote a bad check and that I was going to have fraud charges against me ... |
Cooper Hoffman Klein Associates Consumer loan taking out the loan or lease September 17, 2015 - I honestly do not know what this company is calling my mother for, in regards to me. I returned a call to - and when I was connected to extension - to a -, all he asked what was my location. When I asked - - what this was in regards to because I was searching online for some information on - and Associates, and I could not find anything. - - then became very irate and said that it was irrelevant, and If I wanted to make this hard or easy. I then told - -, that 's just it sir, make what hard or easy? I am just trying to see why you all keep harassing my mother. He ... |
Cooper Hoffman Klein Associates Debt collection cont'd attempts collect debt not owed debt is not mine August 25, 2015 - My - year old daughter is receiving non-stop calls on her cell phone from Cooper Hoffman & Klein Associates '' attempting to collect a debt from someone named - - ''. We block the calls but they keep calling from other phone numbers. I called on -/-/15 and spoke to - - I explained the situation and he hung up on me. They reference Case # - and have called from these numbers : ( - ) - ; ( - ) - and ( - ) -. The voicemails threaten legal action and someone will show up at our house. ... |
Cooper Hoffman Klein Associates Debt collection disclosure verification of debt not given enough info to verify debt August 14, 2015 - Received a call from - at my work from Cooper Hoffman Klein and Associates. The caller identified himself as being from the - - subpeona processing department. He said to avoid a warrant and arrest I had to make immediate arrangements with him. I asked for proof of debt. His response was that he is representing an arbitration firm and is not a debt collector. He said he did n't have to abide by rules that debt collectors must follow. He repeatedly threatened me with subpeona and arrest for fraud, that this was my last chance to avoid prosecution. ... |
Cooper Hoffman Klein Associates Debt collection taking/threatening an illegal action threatened to sue on too old debt August 11, 2015 - I received a phone call at my job about a think cash loan from 2011. The person told me that the debt had been charged off. He said he had a file related to my social security number and verified my date of birth. He proceeded to tell me that I am going to be sued for defrauding a bank and charged with writing a bad check. After asking me a series of questions, he then said did I want to pay the $ - on my own or take it to court. I told him I could n't discuss it with him right now because I am at work. He asked for a number I could be reached at, I did n't give him one. I took his number -... |